Summary
Overview
Work History
Education
Skills
Email
Personal Information
Languages
Projects Handled
Professional Highlights
Timeline
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Vvssnraju Datla

Vvssnraju Datla

Hyderabad

Summary

Over all 13.4 years of IT experience with 9+ Years’ Experience in Robotic Process Automation (RPA) including Workato Ipaas integration platform. Experienced Workato professional in designing, implementing, and optimizing workflow automation solutions. Proven track record of successfully integrating systems, streamlining processes, and driving efficiency gains across various industries. Experienced in building RPA (Robotics Process Automation) solutions using UiPath. Experienced in building RPA (Robotics Process Automation) solutions using Microsoft Power Platforms (like Power Automate and Power Apps to create custom templates). Hands on Experience in creating PDD (Process Definition Document) and developed respective SDD (Solution Design Documents). Certified in Workato Integration Prod I, II, III and Accelerators. Certified in UiPath Advanced Level. Certified in Blue Prism Developer Accreditation (AD01). Certified in Automation Anywhere Master RPA Professional. Expertise in Banking Domain, Health Domain, and Telecom Domain. Proficient in all phases of SDLC such as Analysis, Design, Development, Integration, Implementation and Maintenance. Strong analytical, problem solving & programming skills, cohesive team worker with exceptional Planning & execution skills. Demonstrated ability to work under tough deadlines/pressure.

Overview

16
16
years of professional experience

Work History

Tech Lead

Thomson Reuters, Workato, HIGHQ Internal Application
- Current
  • Salesforce
  • Description:
  • As a law firm customer utilizing Cocounsel, my primary task revolves around reviewing, summarizing, researching, analyzing, and extracting crucial insights from work products archived in DMS, such as I Manage
  • The cumbersome manual transfer of files between these systems proves to be time-consuming and frustrating
  • An ideal solution is a secure native Cocounsel-DMS integration by TR, ensuring efficiency and meeting our stringent security and privacy requirements
  • Thomson Reuters Integrations platform (using Workato Ipass Integration Platform) facilitates seamless content synchronization between TR applications and third-party products
  • This optimizes user time, prevents billable hour losses, and boosts TR product sales
  • The strategy involves building generic Cloud DMS connectors for TR applications like Cocounsel, Clause Finder, and HighQ to synchronize content
  • The goal is to swiftly develop a suite of DMS connectors (e.g., I Manage Cloud, NetDocs, SharePoint) enabling TR applications to synchronize content from various DMS sources for their customers
  • Responsibilities:
  • Designing and implementing complex automation workflows
  • Developed custom workato recipes and connectors to integrate proprietary and third-party applications
  • Implemented data transformations and mappings to ensure consistency and accuracy of information across systems
  • Created and maintained documentation for automation workflows, including process diagrams, technical specifications, and user guides
  • Collaborated with business analysts and end users to gather requirements and define project scope for workato implementations
  • Conducted testing and validation of automation workflows to ensure functionality and reliability in production environments
  • Provided training and support to end users to facilitate adoption and utilization of workato solutions
  • Integrating various applications and systems
  • Troubleshooting Issues
  • Optimizing processes for efficiency
  • Providing guidance to team members
  • Staying updated on new features and best practices within the Workato Platform.

Tech Lead

Tech Mahindra
- 12.2022

RPA Lead Consultant

Prokarma Softech pvt ltd
- 12.2022

Senior RPA Developer

Intellibot
10.2018 - 06.2019

Consultant

Virtusa Polaris
02.2014 - 08.2018

Senior Software Engineer

BOB Tech Solutions
10.2013 - 02.2014

Software Engineer

Accord Solutions Pvt Ltd
Hyderabad
04.2009 - 10.2013

Tech Lead

Workato
  • Description: I worked on integrations between multiple applications like Zendesk, Salesforce, Marketo etc..
  • I worked on Trigger, API endpoint and scheduled based recipes
  • We collected campaign/program related information from source and created/updated programs in Marketo in between we applied data transformations
  • Also automated product level integrations in Zendesk like Create/Update products, relationships between product and product line codes, also created/updated tickets in Zendesk application
  • And if any errors occurred inside recipe, we automated to create ticket in Jira with related information
  • Responsibilities:
  • Analyze the requirements and created a proposed solution for the given problem statement
  • Reduce manual efforts by creating recipes to automate the process
  • Built robust and Error free recipes by handling all kind of errors within the recipe
  • Testing all kind of scenarios to maintain accuracy of each recipe
  • Monitoring each new enhancements and bug fixes for couple of days
  • Created customized actions to deal with applications
  • User friendly documentation to understand the workflows of the process of each recipe
  • Meet the deadlines according to the Jira’s Sprint
  • Built callable recipes to optimize performance
  • Adopted to new features of Workato like Collections, Mappers (Common Data Model), API Platform
  • HCA (Home Care Assistance

Technical Specialist

Creighton University
  • Workato, Google Big Query, Google Cloud Storage, SFTP Server, CSV
  • Description: Home Care Assistance (HCA) is working on Salesforce (New) to ClearCare Integration, and it requires Salesforce Account, Contact and Assessment information whenever the opportunity object in salesforce moved to stage equals to “Closed Won”
  • Once gets triggered get the Information from salesforce and verify if the Country is US/Canada
  • Based on the country we need to call ClearCare API and Create/Update the Account (Patient), Contact (Related Person) and Condition (Assessment) in Clea Carre
  • Process will be triggered whenever the opportunity object in salesforce moved to stage equals to “Closed Won”
  • Responsibilities:
  • Gathering requirements and do basic technical fitment and feasible study
  • Make a design how workato performs integration based on the requirement and get the design signoff
  • Prepare SDD for each recipe
  • Taking care of end-to-end development and production deployment
  • Monitoring production issues on Slack and Jira if any tickets raised by business team
  • Proper exception handling and provide comments on each action item
  • Analyse the feasibility of existing process suitable for automation
  • Participated in online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients
  • Till now I have implemented 12 recipes and running successfully in production
  • Got certified in workato Integration Prod I and II
  • Daily credit card reconciliation process

Technical Lead Developer

Microsoft Power
  • The Creighton University Gift Accounting department conducts a daily credit card reconciliation process
  • This process pulls daily gift and event credit card transaction reports and reconciliates these transactions with a daily report supplied by Creighton Finance
  • The Gift Accounting team pulls daily transaction reports from PayPal and Heartland Payment Systems
  • Once the reports have been obtained, the reports are opened in Microsoft Excel to derive the subtotals used to populate the Heartland JV spreadsheet
  • The Heartland JV spreadsheet is then compared to the report from Creighton Finance to verify the daily transactions
  • Responsibilities:
  • Worked as a Team Lead
  • Designed, Developed and tested Bot tasks using Microsoft Power Automate
  • Implemented End to End Robotic Process Automation (RPA) using Microsoft Power Automate
  • Worked with the Business Analysts in identifying and defining the requirements
  • Analyze the feasibility of existing process suitable for automation
  • Participated in online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients
  • Client : Sprint
  • Project Name : Service Enhancement Equipment Order Processing process, Service Enhancement Equipment process is used to evaluate various pieces of customer data to check if they are eligible for equipment enhancement
  • Automation aims to handle Click to confirm processing of Magic Box, Treble & Casa Pebble devices
  • This automation replaces the current process being done by back-end New Delhi which involves validating customer’s eligibility for these devices and raising request for equipment post validation
  • Responsibilities:
  • Worked as a Team Lead
  • Designed, Developed and tested Bot tasks using RPA UiPath
  • Implemented End to End Robotic Process Automation (RPA) using UiPath
  • Worked with the Business Analysts in identifying and defining the requirements
  • Analyze the feasibility of existing process suitable for automation
  • Participated in online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients
  • Created POC’s using Blue Prism and UIPath, AutomationAnywhere for tool comparison
  • Provide knowledge transfer/support/Assistance to the Application development and Support teams
  • Worked with Business Teams to create PDD (Process Definition Document) and developed separate SDD (Solution Design Documents)
  • Supporting business and technical teams during robotic projects and mitigate/Resolve risks and issues that may impact project schedule, cost, scope, quality etc
  • Experience in staging and deploying the automation solution into test and live environments
  • Used UiPath Orchestrator for deployment, monitoring and management of UiPath Robot automation activity
  • Efficiently handled monitoring and troubleshooting the studio environment through Orchestrator
  • Managed a team of developers in an agile environment
  • Lead the Teams Both On-shore and Off-shore Teams to ensure the deliverable s are smoothly achieved on time
  • Involved in code review and fine tuning the code for performance related issues
  • Maintaining several RPA bots as batch processes on daily basis and ensure quality and high performance to the internal and vendor applications of the organization
  • Working closing with different teams in making changes in developed processes as per the technical design document (TDD) to meet the defined requirements
  • Worked with test teams during the Product test and UAT phases to fix assigned bugs
  • Client : Sprint
  • Project Names : KPI Preprocessor fallout

Technical Lead Developer

UI
  • Main objective of this bot is to pull the data from Microstrategies to identify variances along several key metrics.This is a monthly process where MicroStrategy includes the dashboard which will automatically pull the activity data and have configurable values
  • Initially BOT has to login to MSI applications, and it will download the reports for 2 types of transactions like Priceplan and Upgrade
  • Then the bot will calculate the amount total amount and will prepare a sheet based on the downloaded data for both the transactions and will send the 2 consolidated output file to Business.Here, bot will interact with MicroStrategy application to perform operations
  • Responsibilities:
  • Worked as a Team Lead
  • Designed, Developed and tested Bot tasks using RPA UiPath
  • Implemented End to End Robotic Process Automation (RPA) using UiPath
  • Worked with the Business Analysts in identifying and defining the requirements
  • Analyze the feasibility of existing process suitable for automation
  • Participated in online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients
  • Created POC’s using Blue Prism and UIPath, AutomationAnywhere for tool comparison
  • Provide knowledge transfer/support/Assistance to the Application development and Support teams
  • Worked with Business Teams to create PDD (Process Definition Document) and developed separate SDD (Solution Design Documents)
  • Supporting business and technical teams during robotic projects and mitigate/Resolve risks and issues that may impact project schedule, cost, scope, quality etc
  • Experience in staging and deploying the automation solution into test and live environments
  • Used UiPath Orchestrator for deployment, monitoring and management of UiPath Robot automation activity
  • Efficiently handled monitoring and troubleshooting the studio environment through Orchestrator
  • Managed a team of developers in an agile environment
  • Lead the Teams Both On-shore and Off-shore Teams to ensure the deliverable s are smoothly achieved on time
  • Involved in code review and fine tuning the code for performance related issues
  • Maintaining several RPA bots as batch processes on daily basis and ensure quality and high performance to the internal and vendor applications of the organization
  • Working closing with different teams in making changes in developed processes as per the technical design document (TDD) to meet the defined requirements
  • Worked with test teams during the Product test and UAT phases to fix assigned bugs
  • C3I Solutions
  • Project Names : Account Unlock and MRL Account Unlock

Lead Developer

  • The Scope this process is to support Merck customers with releasing the Account lock by verifying the profile details, identifying the root cause and ensuring the issue is resolved
  • The account can get locked for multiple reasons such as the user logging into the Merck domain from one machine and forgets to logoff before accessing from a different machine or entering incorrect password three times etc
  • The Account lock can be removed by calling analyst team in Global Support Team (GSC), verification of account details by the analyst, finding the cause and updating the Active Roles to release the lock., The Scope this process is to get the patch details from Microsoft Update Catalog based on the list of names (patch names) mentioned in the Excel Sheet (Which is Master Excel)
  • There is one more excel sheet which is Owner Details and Latest Patch Details
  • Bot should pick the Host Name and filter it in the latest patch details excel sheet read patch details (like OS Name and patch title) and compare this in the master excel sheet which is matched or not matched
  • Finally, bot needs to create a list of Unmatched patches list separately and get the Owner details and email address from Owner excel sheet based on Host Name then send an email with Unmatched patch details and ask for the Status (Approval, Reject, Reschedule)
  • Responsibilities

Team Lead

Online Shopping
  • Involved in BRD walkthrough collected the requirements from client understanding the end-to-end process
  • Preparing the SDD and getting the clarifications
  • Prepared the SDD, WBS
  • Developed the solution as per the requirements
  • Support the client on estimations and manage expectations
  • Deployment the tool by following the stages like SIT, UAT through Orchestrator, TCS
  • Project Names : Patch Details
  • Involved in BRD walkthrough collected the requirements from client understanding the end-to-end process
  • Preparing the SDD and getting the clarifications
  • Developed the solution as per the requirements
  • Support the client on estimations and manage expectations
  • Deployment the tool by following the stages like SIT, UAT and Production through “Orchestrator”
  • Client : HSBC Customers
  • Project Names : GPS Mail Referral Automation – UK & UAE (HSBC, Company
  • Team Size : 6, This project is aimed to develop a web based system, Its Developed for ordering food through Online
  • This project has two sections website, admin I was involved in website section
  • With this project clients can easily ordered the food from their places instead of going to the restaurants food will be delivered within 30Mins
  • Upon receipt of an order from a customer for Food from the Concept, M4meal shall promptly transmit such order via facsimile telephonic or Electronic Mail (collectively the “order”) to the participating Restaurant located closest, fastest and favorable to the customer
  • The Food shall be packed by the Restaurant in containers/packable typically used by the Restaurant for take-out orders
  • Restaurant and M4meal agree that in order to pick up the Food, the delivery person acting for M4meal must (a) Present identification reasonably acceptable to Restaurant identifying such delivery person of M4meal and (b) Sign a receipt for all Food received
  • Responsibilities:
  • Involved in designing and creating the Database
  • Involved in developing user interfaces and giving validations in all the forms
  • Involved in designing UI using ASP.Net controls
  • Involved in designing and developing the Middle Tier using ADO.Net to perform and implement business logic
  • Updating/retrieving the data to/from SQL Server Database
  • Used Sql Data Adapters & Datasets extensively for database activity
  • Used Data Grids for presenting information in tabular format
  • Involved in coding of JavaScript to perform various client-side validations
  • Written complex queries and stored procedures in the system
  • Involved in implementing the security and authentication.

Solution Analyst and Developer

Blue Prism
  • GPS Mail Referral automation is about automating the process of mail generation
  • Tool will extract some fields like account number, amount, mail code, currency etc., from excel and customer contact information like mail address and contact number from BMM
  • Based on the mail code, tool will compose the different mail formats for different scenarios and inputs the mail address (To and CC) in the mail (Outlook)
  • Responsibilities:
  • Implemented End to End Robotic Process Automation (RPA) using UiPath
  • Developed the objects and workflows as per client requirement
  • Performed tool evaluation and feasibility to help in selecting suitable Automation tool for RPA implementation
  • Worked with Business Teams to create PDD (Process Definition Document) and developed separate SDD (Solution Design Documents)
  • Worked with the Business Analysts in identifying and defining the requirements
  • Designed, Developed and tested Bot tasks using RPA UiPath
  • HSBC Customers
  • Project Names : Accounts Payable Automation, HUB IRM, Blue Prism and Microsoft Excel, :
  • Solution is designed to automate the manual and repetitive steps performed by the operator using automation tool(Blue Prism) without impacting the underlying business partner applications
  • It involves interaction with different applications for data which is consolidated and shown in UI
  • By using this tool the time duration for their daily processes can be reduced and efficiency can be increased
  • This tool provides FTEs benefits
  • (ranging from 5-25 per project) which in turn saves the overall cost of the project
  • Responsibilities:
  • Worked as a Team Lead
  • Involved in PDD walkthrough collected the requirements from client understanding the end-to-end process
  • Preparing the FRQ and getting the clarifications
  • Prepared the SDD, WBS
  • Involved in AR, ISR Reviews as a part of SDD preparations
  • Developed the BP solution as per the requirements
  • Support the client on estimations and manage expectations
  • Deployment the tool by following the stages like SIT, UAT.

Solution Analyst and Developer

HTM
  • Light Automation and SFE Tools
  • Description, Solution is designed to automate the manual and repetitive steps performed by the operator using automation tool without impacting the underlying business partner applications
  • It involves interaction with different applications for data which is consolidated and shown in UI
  • By using this tool the time duration for their daily processes can be reduced and efficiency can be increased
  • This tool provides FTEs benefits
  • (ranging from 5-25 per project) which in turn saves the overall cost of the project
  • Responsibilities:
  • Attending Client calls to understand and gather the requirements
  • Preparing Solution Design document
  • Estimating the overall time required for development (WBS)
  • Maintaining SIT and UAT
  • Publishing/Deployment of the application
  • Production Support
  • Environment: VB, Visual Studio 2012, SFE (Client Internal Automation Framework).

ADMIN

Our Client
  • Required a Solution for IMPALA BO REPORT USER PROTOCOL, MODULE for internal purposes for which caters business functionality for administrator by selecting a user and assigning protocols which is from impala database and user as restricted user, blinded user else both and it provides flexibility for adding removing and operating different functionalities with respect to the selected user providing both authorization and authentication for IMPALA BO REPORT USER PROTOCOL ADMIN MODULE
  • Responsibilities:
  • Understanding the Business requirement and Functional specification documents
  • Working with ADO
  • Net, used Data Adapters, Command Objects, Data Readers
  • Written Stored Procedures, Triggers using SQL in SQL SERVER 2005
  • Daily interacting with the client regarding status and enhancements.

Education

Bachelor’s - science

Andhra University

Skills

  • Workato Integration Automation
  • UiPath
  • Automation Anywhere
  • Microsoft Power automate
  • HTML
  • Microsoft Power Apps
  • VBNET
  • Ruby
  • Python
  • Microsoft SQL Server 2005
  • Microsoft SQL Server 2008
  • Windows Family
  • Visual Studio
  • SQL
  • MS Office
  • MS Word
  • MS Excel
  • MS PowerPoint

Email

  • Personal, rajudatla2512@gmail.com
  • Office, ds00926154@techmahindra.com

Personal Information

  • Date of Birth: 12/25/85
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Languages

  • English
  • Hindi
  • Telugu

Projects Handled

  • Thomson Reuters, Tech Lead, Workato, HIGHQ Internal Application, IManage, DMS and CoCounsel, Salesforce, As a law firm customer utilizing Cocounsel, my primary task revolves around reviewing, summarizing, researching, analyzing, and extracting crucial insights from work products archived in DMS, such as I Manage. The cumbersome manual transfer of files between these systems proves to be time-consuming and frustrating. An ideal solution is a secure native Cocounsel-DMS integration by TR, ensuring efficiency and meeting our stringent security and privacy requirements.
  • LogiTech, Tech Lead, Workato, Zendesk, Salesforce, Jira, Marketo, I worked on integrations between multiple applications like Zendesk, Salesforce, Marketo etc... I worked on Trigger, API endpoint and scheduled based recipes.
  • HCA (Home Care Assistance), Technical Specialist, Workato, Google Big Query, Google Cloud Storage, SFTP Server, CSV, Home Care Assistance (HCA) is working on Salesforce (New) to ClearCare Integration, and it requires Salesforce Account, Contact and Assessment information whenever the opportunity object in salesforce moved to stage equals to 'Closed Won'.
  • Creighton University, Daily credit card reconciliation process, Technical Lead Developer, Microsoft Power Automate, Excel, CSV, The Creighton University Gift Accounting department conducts a daily credit card reconciliation process.
  • Sprint, Service Enhancement Equipment Order Processing process, Technical Lead Developer, UI Path, .Net, Excel, Visual Studio 2019, Service Enhancement Equipment process is used to evaluate various pieces of customer data to check if they are eligible for equipment enhancement.

Professional Highlights

  • Tech Lead, Tech Mahindra, 12/15/22, Present
  • RPA Lead Consultant, Prokarma Softech Pvt Ltd (Acquired by Concentrix), 06/18/19, 12/12/22
  • Senior RPA Developer, Intellibot-Robotic Process Automation Product Company, 10/01/18, 06/15/19
  • Consultant, Virtusa Polaris, 02/01/14, 08/01/18
  • Senior Software Engineer, BOB Tech Solutions, 10/01/13, 02/01/14
  • Software Engineer, Accord Solutions Pvt Ltd, 04/01/09, 10/01/13

Timeline

Senior RPA Developer

Intellibot
10.2018 - 06.2019

Consultant

Virtusa Polaris
02.2014 - 08.2018

Senior Software Engineer

BOB Tech Solutions
10.2013 - 02.2014

Software Engineer

Accord Solutions Pvt Ltd
04.2009 - 10.2013

Tech Lead

Thomson Reuters, Workato, HIGHQ Internal Application
- Current

Tech Lead

Tech Mahindra
- 12.2022

RPA Lead Consultant

Prokarma Softech pvt ltd
- 12.2022

Tech Lead

Workato

Technical Specialist

Creighton University

Technical Lead Developer

Microsoft Power

Technical Lead Developer

UI

Lead Developer

Team Lead

Online Shopping

Solution Analyst and Developer

Blue Prism

Solution Analyst and Developer

HTM

ADMIN

Our Client

Bachelor’s - science

Andhra University

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Vvssnraju Datla