To work for a professionally managed organisation, that promotes good and ethical work culture, encourages intuition & innovation, gives maximum opportunities to contribute to the organization growth, personal development and to seek satisfaction within the objective of the organization and having good people management skills.
Overview
3
3
years of professional experience
4046
4046
years of post-secondary education
Work History
Transport Senior Executive (Compliance Department)
American Express (Genius Consultant Pvt Ltd)
Bangalore
04.2024 - Current
Key Responsibilities
Streamlined operations for increased efficiency by identifying bottlenecks in Operations processes and implementing targeted solutions.
Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
Implemented comprehensive risk management strategies to protect the organization from unforeseen financial pitfalls.
Improved operational workflows, resulting in noticeable cost reductions while maintaining high-quality standards.
Streamlined customer service protocols, significantly improving response times and customer satisfaction ratings.
Spearheaded corporate restructuring to streamline operations, significantly enhancing organizational efficiency.
Monitoring employee status
Vehicle tracking, billing process.
Overseeing the day-to-day operations
Developing and implementing the strategic plan
Managing budget and financial resource effectively
Responsible for preparing daily report
Managing communication and coordination with employees
Ensure compliance with regulations and standards
Monitoring the Induction of the vehicle
Informing the new drivers with company rules and regulations
Taking feedbacks from employees to improve the service.
Relationship Manager
Red. Health (Stan plus Technologies Pvt Limited)
12.2022 - 03.2024
Key Responsibilities
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
Initiated feedback loop with clients, leading to improved service offerings and client satisfaction.
Monitoring Ambulance service and managing three hospital.
Vehicle tracking, billing and traffic avoidance
Negotiation and closing deals
Overseeing the day-to-day operations
Developing and implementing the strategic plan
Managing budget and financial resource effectively
Responsible for preparing daily report
Building relationships with hospitals, healthcare, and other partners.
Managing communication and coordination between ambulance service and external stakeholder.
Ensure compliance with regulations and standards
Taking feedbacks from the Clients
Sales Executive
Whirlpool India Pvt Limited
04.2022 - 12.2022
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Informed customers of promotions to increase sales productivity and volume.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
Expanded company's reach by establishing partnerships with key industry players.
Education
Bsc - physics, mathematics, computer science
Govt First Grade College Kuvempu Nagar
01-2020
MBA - Marketing and Human Resources
Jain College Basavanagudi
01-2025
Skills
Leadership and strategic thinking
Strong communication and interpersonal skills
Good in Microsoft office, 50WPM
Compliance and legal Knowledge
Project management
Adaptability and Problem solving
Fast learning ability
Employee relation
Interests
Reading Books, Playing cricket
Personal Data
Date of Birth-26th October 1999
Father’s Name- Lokesh R V
Mother’s Name- Aruna Kumari
Timeline
Transport Senior Executive (Compliance Department)
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
Sr. Executive Dispatch Department (Transport Dept) at Kimirica Hunter International LLPSr. Executive Dispatch Department (Transport Dept) at Kimirica Hunter International LLP