Vyshnav Mohan t

• Implemented preventative maintenance programs, reducing system failures and extending equipment life.
• Developed customized solutions for clients'' unique requirements, ensuring optimal performance of their systems.
• Met with customers onsite to better understand project needs, discuss potential technical issues and resolve concerns.
• Streamlined service processes for improved efficiency and reduced downtime in critical systems.
• Provided detailed reports on service activities and outcomes to management, enabling informed decision-making processes regarding system improvements.
• Enhanced system performance by conducting thorough diagnostic tests and implementing effective solutions.
• Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
• Documented maintenance activities and confirmed compliance with relevant regulations.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Diagnosed and resolved machine operation variations and equipment problems.
• Led training sessions for junior engineers, boosting their skills development and overall productivity.

• Equipment Installation and Maintenance: Installed, repaired, calibrated, and maintained medical equipment, ensuring optimal performance and safety.
• Technical Support: Diagnosed and resolved equipment issues for healthcare professionals to minimize downtime.
• Quality Assurance: Conducted performance tests and inspections of medical devices, ensuring compliance with regulatory standards and company protocols.
• Service Sales: Promoted maintenance contracts, service packages, and upgrades to generate revenue and meet client needs.
• Client Training: Trained hospital staff on equipment use and maintenance for efficient operation.
• Achieved customer satisfaction with timely resolution of technical issues and clear communication.
• Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
• Visited customer locations to assess equipment functioning and develop repair plans.
• Scheduled and implemented maintenance activities for equipment.
• Assisted sales team with product demonstrations and technical support, contributing to increased revenue opportunities.
• Optimized maintenance schedules, resulting in increased equipment reliability and reduced service costs.
• Led training sessions for junior engineers, boosting their skills development and overall productivity.

• Maintained and repaired medical equipment as per NABH standards.
• Conducted preventive maintenance and safety checks for equipment.
• Managed inventory of equipment, spare parts, and consumables.
• Assisted in equipment installation and procurement.
• Coordinated with vendors for servicing, upgrades, and staff training.
• Optimized medical device performance with thorough testing and analysis, ensuring safety and efficacy.
• Trained healthcare professionals on proper usage of biomedical equipment, improving overall patient care standards.
• Diagnosed malfunctioning equipment and ordered parts to repair or replace non working ones.
• Maintained strict adherence to laboratory guidelines and regulations, verifying safety and protective procedures.

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• Instructed healthcare staff about use and care of biomedical equipment.
• Performed urgent device corrections and biomedical equipment recalls.

• Company Overview: Authorized dealers of BPL Medical Technologies, dealing with Anastasia, Cardiology, Gynecology, Radiology equipments.
• Led a team of service engineers for equipment installation and maintenance.
• Ensured timely and efficient customer support and service delivery.
• Managed service schedules and preventive maintenance tasks.
• Trained team members to improve technical skills and performance.
• Promoted service sales, including maintenance contracts and equipment upgrades.
• Built and maintained strong client relationships.
• Engaged in first-level support for customers requiring routine support and troubleshooting.
• Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
• Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
• Created relationships with key decision-makers and served as external technical spokesperson.
• Boosted service quality by continually updating technical knowledge and staying current with industry trends.
• Developed strong relationships with vendors, negotiating favorable terms for equipment purchases and service contracts.
• Participated in client consultations and product capability demonstrations to support sales efforts.
• Provided comprehensive training to junior engineers, fostering professional development within the team.
• Implemented efficient inventory management systems to ensure sufficient stock levels for spare parts required during servicing visits.
• Resolved customer complaints in prompt, polite and professional approach.