Wahidh MA
Chennai
Summary
- Seasoned Project Manager with 14yrs of overall career experience and 8yrs of notable experience in executing complex projects within diverse industries. Proven ability to drive teams towards achieving project goals while adhering to timelines and budgets. Demonstrated strengths include strategic planning, risk management, and stakeholder communication. Past work has resulted in successful project completion, improved efficiency, and significant cost savings.
- Completed 100+ Large Projects across various LOBs and verticals. And supporting multiple delivery groups across various time zones, on number of Projects that involve in the implementation of a variety of technologies, essentially built upon WEBEX based solutions.
- Successfully accomplished a go-live of ‘CTS-KITS’ on-time with very limited resources for Cognizant Technology Solutions.
- Successfully completed the NETWORK, VOICE, VIDEO and complete refresh projects for CTS across PAN-INDIA. And drove the complete project management on numerous ODC (Offshore Development Centre) Projects in the year 2013 to 2016 for Cognizant.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager
CAERUS Technology Services
Chennai
10.2016 - Current
- Strategic planning: Developing project plans that align with the organization's strategic goals and objectives. Proactively engaged with stakeholders to define project scope, objectives, success criteria, and resolve conflicts.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Project Execution Expert: Led and managed Shawbrook Expansion with a budget ranging from $2M to $5M. Consistently meeting project deadlines and scope.
- Led and managed large projects 'OpenText', 'Viacom', and 'Shawbrook' and successfully delivered and supported a huge customer base spread globally (25+ customers of NHS trust hospitals across the UK) as the most preferred healthcare solution integrator.
- Project coordination: Developed and maintained project schedules, tracked project milestones, and delivered comprehensive status report to respective stakeholders.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Reporting and communication: Collaborated with executive leadership to ensure alignment with strategic business goals.
- Providing regular updates to stakeholders on project progress, risks, and issues.
- Budget management: Managing project budgets and ensuring that resources are allocated effectively.
- Risk management: Identified risks associated with each project and developed strategies for mitigating those risks.
- Responsible for proactively addressing risks and managing issues that arise during the project lifecycle.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Quality assurance: Ensuring that project deliverables meet the required quality standards. This includes conducting quality audits, reviewing project documentation, and implementing quality control processes.
- Stakeholder management: Building and maintaining relationships with key stakeholders, including senior management, project sponsors, and team members.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- To manage effective communication, managing expectations, and resolving conflicts.
- Facilitated resolution of conflicts between team members when necessary.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Created project status presentations for delivery to customers or project personnel.
Inside Sales Executive
Dimension Data India PVT LTD
Chennai
08.2013 - 10.2016
- Responsible for positioning solutions and products that are most appropriate for Cognizant Account as part of overall Sales Operations and PMO activities.
- Created detailed reports on weekly sales performance metrics, including orders, opportunities created, deals closed, and total revenue generated.
- Established strong working relationships with key stakeholders across the organization to ensure alignment on objectives and strategies.
- Client Management: Interaction/ Updation in terms of PO, Quotes, Delivery, PMO, and IC Signoff's, Payments, Invoices follow-ups, etc.
- Ownership of quotes for End Users using Cisco CCW and Config quotes for Cisco and Meraki Products, passing through final kit list to DD and CTS.
- Provided timely follow-up with prospects via email or phone calls.
- Order Management: Load the received orders in internal eAPPS and ensure that the orders are getting approved by our Regional Heads, Commercial Team, and Finance Team.
- Calculate the Margins and separate them as per the LOB (Line of Business).
- And loading the respective orders in the OEM tools like Cisco, Riverbed, NetApp, Microsoft, etc. Order status follow-ups.
- Account Management: To follow up on the ODC (Offshore Development Centre) and overseas deals, and ensure to close the deals.
- Identify and grow opportunities within territory, and collaborate with business development teams to ensure growth attainment.
- Identified customer needs by asking questions and advising on best solutions.
- Negotiated pricing contracts with customers while maintaining profitability margins.
- Consult the customer (continuous dialogue on new products, features, and trends) in the pre-sales and BOMs.
- Technical buffer resource for presales enquiries, working with Cisco SE and Distributors' technical resource ahead of escalation to internal Pre-Sales.
- Working in close coordination with the Product BU to find the best product offerings that fit the customer requirements, are cost-effective, and can generate higher profit margins.
- Coordinate with the OEM experts, if required, to meet the product solution offerings and manage, liaise, and coordinate DIDATA onsite technical resources.
- Target specific up-sell opportunities for new business based on the latest products and avoiding end-of-life/sale/support products.
- Highlight up-sell/migration opportunities based upon higher rebate VIP SKUs.
- Lead inside sales meetings to outline projected goals and marketing campaigns.
Sr. Business Development Executive
Staunchire Technologies
Chennai
06.2011 - 07.2013
- Involved in End-to-End Sales process and Account management
- Territory focuses across US, CANADA, APAC, Central Europe and UK
- Also focusing on Go-to-market for some products like Android App, IOS App, Payment Gateway, And web templates
- Making use of DiscoverOrg and LinkedIn Sales Navigator to build Target Accounts
- Managing the Target Accounts, Prospects and Client in Elance/Guru/Freelance/Odesk online bidding platforms
- Warm/Cold Calling with the high-level insights gathered while building Target Accounts
- Sending Warm Emails by understanding the email campaigns done by Marketing team
- Working closely with Marketing team to understand the upcoming Webinars and Onsite Events
- Understanding the Prospects needs/Pain points and providing services as per their web development requirements
- Deep Prospecting on the Target Accounts to understand their Partnerships, Acquisitions, Competitors etc
- Fixing up telephonic/face to face sales qualified leads for the onsite Account Managers and Gio- Heads
- Fixing up the 2nd and 3rd level discussion such as Technical and Demo with the onsite/offshore Delivery Heads
- Working closely with the Delivery Heads and Gio-Heads for Pricing
- Achieving the given targets with number of SQLs monthly basis and following up with Prospects to get the NDA, MSA and SOW signed on time
- Acquiring new Deals and following up with the Billing process
- Handling over the Accounts to offshore Account Managers with detailed insights for them to take over
- Co-ordinate with design / product management for various technical matters
- Manage the bid and proposal process for New and Existing customers
- Managing multiple internal and external, cross functional and remote key stakeholders
- Payment Follow ups and helps to finance team
Customer Service Executive
Intelenet Global Services (Serco)
Chennai
10.2010 - 06.2011
- Client/Customer (International and Domestic) Relationship/Service
- Excellent Customer Handling Experience
- Providing customers with clear instructions to resolve issues
- Relaying extensive product information to customers
- And initiating regular discussions on forums and follow-up with respondents
- Interaction / Updation in terms of Quotes, Orders, Delivery, Payments follow ups etc.
- Managing client information and update their information to their system
- Giving important inputs while determining the incentive division with regards to a project
- Filing customer records, including contact information, purchases and billings
- Preparing MIS reports for Managers and Team leaders
Education
MCA. - Master of Computer Application
Mohammed Sathak College
Chennai01.2010
BSC. - Mathematics
Jamal Mohammed College
Trichy01.2007
Skills
- Project Management
- Project tracking
- Project scope
- Project Scheduling
- Cost Control
- Risk Management
- Strategic Planning
- Contract Management
- Resource Allocation
- Performance Improvements
- Conflict Management
- Client rapport
- Product Engineering
- Sales Operations
- Systems implementation
- Compliance Monitoring
- Account Management
- Customer Support and Success
Certification
- PMP Certified in PMI Institute (License No:- 2924985)
- CCNA Routing and Switching
Languages
Tamil
First Language
English
Proficient (C2)
C2
Arabic
Beginner (A1)
A1
PERSONAL CIRCUMSTANCE
Sex: Male / Marital Status: Married / Date of Birth: 16-Jun-1987 / Nationality: Indian / Contact no: +91-9176419897 / Email id: abwahidh@gmail.com / abwahidh@hotmail.com
Disclaimer
I declare that the above details are valid and true to the best of my knowledge.
Timeline
Project Manager
CAERUS Technology Services
10.2016 - Current
Inside Sales Executive
Dimension Data India PVT LTD
08.2013 - 10.2016
Sr. Business Development Executive
Staunchire Technologies
06.2011 - 07.2013
Customer Service Executive
Intelenet Global Services (Serco)
10.2010 - 06.2011
MCA. - Master of Computer Application
Mohammed Sathak College
BSC. - Mathematics
Jamal Mohammed College
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