Wajahath Hussain T

• Spearheaded the administration and optimization of endpoint protection platforms including Trellix ePO , Cortex XDR , and Microsoft Defender for Endpoint , ensuring robust endpoint security posture across the organization.
• Led deployment and lifecycle management of endpoint security agents and modules such as ENS , DLP , FRP , and Trellix Agent , aligning configurations with enterprise security policies and compliance standards.
• Designed and fine-tuned security policies and automated tasks for malware prevention, device control, data protection, and application restrictions, tailored to business and user requirements.
• Monitored and maintained endpoint agent health and compliance metrics, proactively addressing deviations and ensuring continuous protection.
• Developed and maintained security dashboards and weekly reports to provide visibility into endpoint security trends, compliance status, and incident metrics for SOC leadership.
• Collaborated with cross-functional teams to integrate endpoint protection strategies with broader security architecture and incident response workflows.
• Gained hands-on experience with a broad suite of security tools and platforms:

SIEM & SOAR : Splunk, Cortex SOAR
Network Security : Zscaler ZIA & ZPA
Email Security : Proofpoint

Cloud Security : Skyhigh CASB & Prisma cloud CNAPP
Threat Intelligence : Recorded Future
Vulnerability Assessment : Tenable, Pentera.
Ticketing & Workflow : JIRA

• Contributed to continuous improvement of endpoint security operations through policy refinement, threat analysis, and automation initiatives.

• Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
• Mentored junior members of the team on best practices in issue resolution techniques.
• Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
• Collaborated with cross-functional teams to develop solutions for recurring technical problems.

• To help by troubleshooting the Issue/Bug/Malware
• To Escalate and follow-up with Dev Team and Networking Team.
• To maintain the issue list with resolution as MIS.