Wajid Abdul

• Supported Programme Director in managing compliance with project governance policies and delivery frameworks.
• Managed portfolio valued at USD 150 million, tracking financials against budgets.
• Collaborated with Programme Director, ePMO, Finance, and PRC to uphold PMS adherence.
• Established efficient operating rhythms for Programmes and Projects, maintaining clarity in data and plans.
• Prepared high-quality materials for portfolio working groups to enhance objective tracking and decision-making.
• Maintained effective relationships with PMOs across the portfolio, ensuring timely quality submissions of reports.
• Ensured accuracy of data in Clarity, addressing quality issues with project managers.
• Oversaw financial, cost, vendor, and resource management involving 42 vendors.

• Collaborated with global teams on headcount and budget planning across lines of business.
• Facilitated recruitment drives to align with location strategy and hiring goals.
• Conducted Bootcamp sessions for new hires, ensuring smooth onboarding across LOB.

Managed financial hygiene, including cost management, strategy implementation, and performance analysis.

• Chaired monthly business review meetings, influencing senior leaders for performance improvement.
• Tracked headcount and attrition metrics, providing monthly reports for management.
• Participated in PMO community deliverables, contributing to global project governance initiatives.
• Monitored project milestones, schedules, and resources to ensure successful delivery.

• Oversaw enterprise services delivery for global operations, managing over 500 FTE across multiple functions.
• Directed financial management and cost control processes to ensure operational efficiency.
• Chaired monthly business review meetings to enhance performance metrics across balanced scorecard indicators.
• Collaborated with finance partners to align annual budgeting with strategic priorities and monitor variances.
• Led commercial analysis and reporting, focusing on unit costs, resource utilization, and process efficiency.
• Implemented Balanced Scorecard metrics to track global business performance aligned with strategic goals.
• Provided project governance support, ensuring timely reporting of risks and issues for medium-sized projects.
• Managed vendor contracts and performance tracking to ensure compliance and deliverables.

• Led Compliance, Quality, and MIS reporting team to ensure regulatory adherence.
• Analyzed guidelines of various lenders and banks to identify optimal matches for borrower profiles.
• Interacted with brokers and lenders to secure competitive interest rates for borrowers.
• Conducted compliance audits for multiple brokers in accordance with US laws.

• Led Mortgage Insurance team to ensure timely payment of premiums and accurate data upload to servicing system.
• Created Escrow accounts and managed payments for Escrow and taxes.
• Drafted and filed Insurance Claims in compliance with guidelines from Insurance companies.
• Submitted all Insurance claims within due dates and conducted follow-ups with Insurance Companies.
• Prepared monthly OPS reports using MS Excel and MS Access for data analysis.
• Reported weekly to investors and Mortgage Insurance company regarding Loan statuses and Insurance Claims policies.

• Responsible in handling Level 2 and Level 3 escalations (Billing issues).
• Reconciliation and billing reworks.

• Client support specialist (US Process)