Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Languages
Websites
Timeline
Generic
Walter Nelson

Walter Nelson

Chennai

Summary

Technical Product Manager with extensive experience in product development and stakeholder engagement. Proficient in Agile methodologies and data visualization, successfully driving global product strategies. Delivered impactful solutions that enhance customer value and operational efficiency. Recognized for building trust and fostering long-term partnerships while achieving business objectives.

Overview

10
10
years of professional experience
1
1
Certification

Work History

TECHNICAL PRODUCT MANAGER

TRANSUNION
11.2022 - Current
  • Drove global product strategy and execution across India, Brazil,Chile, UK, AFrica and Philippines for credit bureau products.
  • Managed 24 Scrum teams and guided a group of 8 Product Owners through product development lifecycle.
  • Translated deep customer insights into scalable product solutions, maximizing business and customer value.
  • Defined, prioritized, and delivered new product initiatives from ideation to launch.
  • Built strong relationships with stakeholders across sales, marketing, technology, and delivery teams.
  • Facilitated requirement-gathering workshops to synthesize perspectives into actionable requirements.
  • Oversaw seamless system integration with client ecosystems, ensuring data accuracy and compliance.
  • Established processes for requirement traceability, integration testing, and release governance.

SENIOR ASSOCIATE BUSINESS ANALYST

BOTSON HARBOR CONSULTING
06.2021 - 11.2022
  • Managed SAP CPQ platform as product owner, leading end-to-end project management.
  • Directed team of 30 developers and 10 QA specialists, ensuring comprehensive user stories and requirements.
  • Championed adherence to Scrum framework, facilitating all ceremonies including sprint planning and retrospectives.
  • Prepared product backlog for upcoming sprints, conducting grooming meetings for prioritization.
  • Focused on strategic planning for product backlog and developing a coherent product roadmap.
  • Maintained client satisfaction by managing projects, addressing reliability issues, and tracking service metrics.
  • Executed detailed planning and scheduling for seamless project delivery according to established matrix.
  • Defined delivery framework, incorporating lifecycle practices, technical writing standards, and schedules.

BUSINESS ANALYST

Checktronix India PVT. LTD.
02.2019 - 06.2021
  • Gathered requirements and prepared BRD, FRD, and SRS to guide development team with detailed user stories.
  • Promoted to lead role for Data Quality solution, improving debugging processes for historical and ongoing data.
  • Delivered solutions to resolve data errors for numerous prospective clients.
  • Applied advanced statistical analysis, data mining, and visualization techniques to generate insights supporting business goals.
  • Collaborated with stakeholders to identify opportunities utilizing company data for strategic solutions.
  • Analyzed company databases to enhance product development and marketing strategies.
  • Assessed new data sources for accuracy; developed custom models for effective data application.
  • Improved data collection procedures to ensure integrity of processed data.

BUSINESS ANALYST

Contus PVT. LTD.
01.2018 - 10.2018
  • Managed two accounts as Account Manager, overseeing ten mobile applications.
  • Served as Business Analyst for in-house chat application development.
  • Initiated end-to-end project management, including scope definition, budgeting, and performance monitoring.
  • Administered JIRA for bug tracking and project management, enhancing team efficiency.
  • Enforced PMO processes to streamline operations and improve delivery outcomes.
  • Implemented Scrum Agile process to foster collaboration and productivity.
  • Customized WEBRTC features for seamless communication across platforms, enhancing user experience.

JR.BUSINESS ANALYST

BLAZEDREAM TECHNOLOGIES PVT. LTD.
05.2016 - 12.2017
  • Assessed and analyzed requirements from business partners, collaborating with developers for enhancements.
  • Structured monthly timesheet reports for IT business partners while ensuring adherence to cross-functional agreements.
  • Served as single point of contact to clients, overseeing project design through deployment in Waterfall methodology.
  • Conducted Agile workshops and implemented Kanban methodology to enhance daily task organization.
  • Directed project lifecycle from initial design and planning to risk monitoring and implementation.
  • Worked with Scrum Masters to evaluate feasibility of projects for migration to JIRA application.
  • Created Axure wireframes to visualize projects for clients effectively.
  • Facilitated alignment of numerous epics, user stories, and tasks from Rally to JIRA using advanced Excel techniques.

INTERN BUSINESS ANALYST

DIGIBLITZ TECHNOLOGIES
10.2015 - 04.2016
  • Worked team of 11 professionals, to deliver product development programs and optimum productivity. Collaborated with organization’s leadership to design approaches that match business priorities, incorporate ongoing efforts, and recognize capacity constraints. Tracked and reported outcomes from engagements with clients and analyzing outcomes to determine opportunities for improving internal team processes. Coordinated across cross-functional teams, groups, and domains including HR team, Software Compliance, IT Security, IIQ Admin team, Identity Access Management team, Infrastructure team to collect inputs for strategic planning, ideally via automated workflows.
  • Heading the Requirement gathering and converting the business requirements to technical requirements.
  • Prepared and get approval for BRDs and FRDs from the leadership team.
  • Proficiently managed successful migrations, organized scrums to cross-check and troubleshoot results/issues.
  • Created BPMs for the enhancements of the product.
  • Work closely with the clients on the Product change requests/Enhancements.

Education

Master’s - Business Administration

Loyola College
Chennai
01.2018

Master’s - Computer Application

Vels University
Chennai
01.2015

Bachelor’s - Computer Science

Vels University
Chennai
01.2013

Skills

  • CRM management
  • Troubleshooting and problem-solving
  • Product development
  • Stakeholder engagement
  • Process documentation
  • User acceptance testing
  • Data visualization
  • Cross-functional collaboration
  • Statistical analysis
  • KPI monitoring
  • Requirements gathering
  • Business analysis
  • Project planning and monitoring
  • Agile methodologies
  • MS SQL database management
  • Snowflake SQL querying
  • JIRA project tracking
  • Confluence documentation management
  • Zoom data analytics
  • Salesforce and SAP CRM functional expertise

Certification

  • Certified Scrum and Product Owner
  • Advanced Scrum and Product Owner
  • SAFE POPM

Languages

  • English
  • Tamil

Personal Information

  • Father's Name: Nelson M
  • Date of Birth: 08/22
  • Nationality: Indian

Languages

Tamil
First Language
English
Proficient (C2)
C2
Telugu
Elementary (A2)
A2
Malayalam
Elementary (A2)
A2

Websites

Timeline

TECHNICAL PRODUCT MANAGER

TRANSUNION
11.2022 - Current

SENIOR ASSOCIATE BUSINESS ANALYST

BOTSON HARBOR CONSULTING
06.2021 - 11.2022

BUSINESS ANALYST

Checktronix India PVT. LTD.
02.2019 - 06.2021

BUSINESS ANALYST

Contus PVT. LTD.
01.2018 - 10.2018

JR.BUSINESS ANALYST

BLAZEDREAM TECHNOLOGIES PVT. LTD.
05.2016 - 12.2017

INTERN BUSINESS ANALYST

DIGIBLITZ TECHNOLOGIES
10.2015 - 04.2016

Master’s - Business Administration

Loyola College

Master’s - Computer Application

Vels University

Bachelor’s - Computer Science

Vels University

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Walter Nelson