Wanglum Kaningral Anal
113 Ground Floor, Krishna Nagar Gali 7, New Delhi
Summary
Results-oriented debt collector with extensive experience in negotiating settlements and recovering debts for both third-party and first-party collections. Proficient in conflict resolution and team collaboration to meet and surpass collection goals. Skilled at handling escalated accounts and maintaining clear communication to optimize recoveries. Collaborative team player committed to working seamlessly with colleagues to achieve shared objectives.
Overview
6
6
years of professional experience
Work History
Account Manager
Encore
Gurgaon
06.2022 - 02.2026
- - Third Party Collection (Encore Company)
- - Handled escalated accounts and charged-off accounts, employing assertive recovery strategies
- - Collaborated with clients to resolve disputes, negotiate settlements, and maximize recoveries
- - Utilized skip tracing, data analysis, and field visits to locate debtors
- Managed client accounts, ensuring effective communication and service delivery.
- - Met or exceeded monthly collection targets
Customer Service Account Executive
Ienergizer
Noida
12.2019 - 06.2022
- First Party Collection (Ienergizer Company)
- Managed early-stage 30 days delinquent accounts, focusing on customer engagement and payment arrangements-
- Achieved collection targets through effective communication and negotiation
- Maintained accurate records of interactions and payment agreements
Education
10th Passed From CBSE Board 2015(Jawahar Navodaya Vidyalaya)
Manipur12th Passed From CBSE Board 2017(Jawahar Navodaya Vidyalaya)
Manipur Skills
*Payment arrangement negotiation
*Conflict Resolution
*Customer Service
*Team Collaboration
*Effective communication
*Time management
Affiliations
- Travelling
- Content creation
- Cooking
Timeline
Account Manager
Encore
06.2022 - 02.2026
Customer Service Account Executive
Ienergizer
12.2019 - 06.2022
10th Passed From CBSE Board 2015(Jawahar Navodaya Vidyalaya)
12th Passed From CBSE Board 2017(Jawahar Navodaya Vidyalaya)