Waqar Hasan
Gurgaon
Summary
Proven leader in sales operations with a track record of optimizing processes and enhancing performance at Vivo Mobile.Dedicated and results-oriented sales professional with a demonstrated history of success in exceeding sales targets across diverse industries. Equipped with strong interpersonal skills and a consultative approach, I excel in building rapport with clients to understand their unique needs and deliver tailored solutions that drive revenue growth. Adept at leveraging market trends and industry knowledge to identify new business opportunities and develop strategic sales plans. Proven ability to lead cross-functional teams, foster collaborative relationships, and negotiate win-win agreements. Committed to continuous learning and staying updated on emerging sales techniques to maintain a competitive edge in the marketplace. Passionate about delivering exceptional customer experiences and achieving measurable results that contribute to organizational success."
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Operations Team Leader
Vivo Mobile
11.2016 - Current
- Monitored key performance indicators, identifying trends and opportunities for improvement in sales operations processes.
- Optimized territory assignments to maximize coverage and minimize travel time for sales representatives.
- Reduced customer complaints by promptly addressing issues and providing exceptional support to sales representatives.
- Implemented data analysis tools for accurate forecasting, enabling informed decision-making and targeted action plans. Conductedcted regular performance reviews with team member to assess strength and weakness. Providedvided daily direction and guidance to team member in sales operation.
- Tracks inventory levels and placed orders as needed to maintain Optimal stock level
Store Manager
Essar Group (The Mobile Store)
04.2015 - 11.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
MBA - Finance
PIMS (UPTU)
Greater Noida10.2009
Skills
- Customer Relationship Building
- Data-driven decision-making
- Sales process optimization
- Forecasting and Reporting
- Sales Enablement
- Performance measurement
- Cross Functional collaboration
Certification
Digital marketing (Wallmart virddhi)
Export Import From( MSME)
Timeline
Sales Operations Team Leader
Vivo Mobile
11.2016 - Current
Store Manager
Essar Group (The Mobile Store)
04.2015 - 11.2016
MBA - Finance
PIMS (UPTU)
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