WARIS
Melbourne
Summary
Proven track record in boosting sales and enhancing customer engagement, notably at Mastani Clothing Brand. Skilled in strategic planning and exceptional customer service, achieving a 25% increase in social media engagement. Excels in multitasking and verbal communication, adept at meeting and surpassing sales goals through effective client service and product promotions. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Mastani Clothing Brand
Melbourne
05.2024 - 09.2024
- Consistently met and exceeded sales targets by assisting customers with personalized product selection and guidance.
Efficiently managed cash register and POS systems, handling high-volume transactions and customer requests with accuracy and speed.
Built positive customer relationships, leading to regular compliments and high customer satisfaction scores.
Contributed to merchandising by keeping products well-stocked and neatly displayed, enhancing the shopping experience. - Answered store and merchandise questions and led customers to wanted items.
Social Media Manager
Mastani Clothing Brand
Melbourne
05.2024 - 09.2024
- Developed and executed social media strategies that improved brand visibility and customer engagement.
- Engaged with the online community, responding to comments and messages to foster a positive brand image.
- Coordinated with the creative team to produce engaging content aligned with brand objectives.
- Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
- Managed daily content creation and curation for Facebook, Twitter, Instagram, and LinkedIn, aligning with brand voice and marketing goals.
Internship
Hotel M1
Jalandhar
06.2023 - 08.2023
- Assisted in developing market research reports that identified key trends, contributing to a 15% increase in client acquisition.
- Managed social media campaigns, increasing engagement by 25% over three months.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Education
Bachelor of Business - Entrepreneurship
RMIT University
Melbourne, Australia07.2027
High School Diploma -
MAYOR WORLD SCHOOL
Jalandhar, India05.2024
Skills
- Product sales
- Inventory tracking
- Time management
- Product promotions
- Exceeds sales goals
- Client service
- Goal oriented
- Exceptional customer service
- Multi-tasking strength
- Verbal and written communication
- Cash register operation
- Retail store operations
- Store opening and closing
- Adapt to diverse groups
- Strategic planning
References
- Kudrat Makkar, Owner, Mastani Clothing, +61 488 861 313, makkar.kudrat@gmail.com
- Nagma Sharma, Managing Director, Hotel M1, +91 9915167777
Certification
- Cardiopulmonary Resuscitation (CPR) Certification
Languages
Hindi
First Language
English
Advanced (C1)
C1
Punjabi
Upper Intermediate (B2)
B2
Urdu
Intermediate (B1)
B1
References
References available upon request.
Timeline
Sales Associate
Mastani Clothing Brand
05.2024 - 09.2024
Social Media Manager
Mastani Clothing Brand
05.2024 - 09.2024
Internship
Hotel M1
06.2023 - 08.2023
Bachelor of Business - Entrepreneurship
RMIT University
High School Diploma -
MAYOR WORLD SCHOOL
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