Summary
Overview
Work History
Education
Skills
Accomplishments
Key Qualifications
Timeline
Generic

Warren Fenderson

Portage,IN

Summary

I’m looking to obtain a position where I intend to use my excellent customer service skills, leadership skills, dependability, and wide variety of work related experience I am a Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations. I'm looking for a company in which I can expand and grow within.

Overview

8
8
years of professional experience

Work History

Shoe Sales Associate

Footlocker
10.2016 - 01.2017
  • Assist customers with shoe fittings and purchases
  • Provide excellent face to face customer service/great with people
  • Promote store sales to customers
  • Be informative on all latest fashions and shoe release dates.

Customer Service Representative

VOLT/ VMC
01.2016 - 01.2017
  • Answering incoming calls regarding Apple products, and customer accounts
  • Provide technical assistance to Apple product users
  • Provide excellent customer service
  • Promote and offer Apple services and products to incoming callers.

Shoe Sales Associate

Shoe Palace
06.2016 - 10.2016
  • Assist customers with fittings and purchases
  • Provide excellent face to face customer service/great with people
  • Promote store sales to customers
  • Being informative on all the latest fashions and shoe release dates.

Customer Service Representative

Transcom Worldwide
08.2014 - 10.2015
  • Answer incoming calls regarding cable/internet services
  • Provide billing answers and relief
  • Provide excellent customer service
  • Technical advice and troubleshoot cable/internet services.

Warehouse Associate

Laser Build
06.2013 - 04.2014
  • Picked, packed, and transported orders in a suitable manner
  • Maintain record controls and stock counts
  • Helped customers and perform carry-in-out
  • Accumulated floor displays.

Customer Service Representative

APAC Customer Service
08.2012 - 05.2013
  • Provide excellent customer service
  • Answer Inbound calls about Sirius XM accounts
  • Troubleshoot radio issues
  • Up sold on every call.

Warehouse Associate

Laser Build
05.2010 - 06.2012
  • Picked, packed, and transported orders in a suitable manner
  • Maintain record controls and stock counts
  • Helped customers and perform carry-in-out
  • Accumulated floor displays and re-set.

Junior Warehouse Associate

Pool Corporation
01.2009 - 05.2010
  • Unloaded and processed incoming merchandise
  • Moved stored and transferred merchandise
  • Processed outbound shipments of inventory via UPS.

Education

Skills

  • Store maintenance
  • Sales Promotions
  • Customer experience management
  • Product Merchandising
  • Hand tool expertise
  • Assembly line proficiency
  • Adaptable to change
  • Materials Handling
  • Assembly and production
  • Equipment monitoring
  • Quality Assurance Controls

Accomplishments

  • Earned special praise from the warehouse manager for completing a project early
  • Was offered and accepted a position of greater responsibility

Key Qualifications

  • Over three years’ experience in warehouse environment
  • Demonstrated ability to move heavy objects
  • Highly skilled in operating handling equipment (Pallet Jack, Forklift) efficiently
  • Able to adhere to warehouse floor policies
  • Proven record of maintaining a clean, neat, and orderly work area
  • Substantial Knowledge to insure all shipments are accurate and free of damage

Timeline

Shoe Sales Associate

Footlocker
10.2016 - 01.2017

Shoe Sales Associate

Shoe Palace
06.2016 - 10.2016

Customer Service Representative

VOLT/ VMC
01.2016 - 01.2017

Customer Service Representative

Transcom Worldwide
08.2014 - 10.2015

Warehouse Associate

Laser Build
06.2013 - 04.2014

Customer Service Representative

APAC Customer Service
08.2012 - 05.2013

Warehouse Associate

Laser Build
05.2010 - 06.2012

Junior Warehouse Associate

Pool Corporation
01.2009 - 05.2010

Warren Fenderson