Waseem Akram

· Control and monitor access to the vessel – passenger, crew, and contractor entry points.

· Conduct security patrols and surveillance in passenger areas, decks, and restricted zones.

· Operate CCTV systems, alarms, and screening equipment for baggage and cargo.

· Assist with passenger embarkation/disembarkation security checks .

· Support crowd control and evacuation procedures during emergencies.

· Respond promptly to security incidents, guest accidents, or medical emergencies .

· Escort and monitor visitors, contractors, and high-risk individuals onboard.

· Assist the SSO in carrying out stowaway searches, safety drills, and security inspections .

· Provide guest assistance and safety information while maintaining vigilance.

· Maintain incident logs and report unusual activities to senior officers.

 Perform passenger and baggage screening using security equipment (X-ray, metal detectors, body scanners).

 Verify travel documents and boarding passes to ensure authorized access only.

 Conduct aircraft security checks before boarding and after landing.

 Monitor restricted areas and airport perimeters to prevent unauthorized entry.

 Handle unattended baggage, suspicious items, and prohibited articles as per ICAO/TSA rules.

 Respond to security incidents, emergencies, and unruly passenger situations .

 Assist in emergency evacuation, first aid, and crisis management .

 Maintain logs of security checks, incident reports, and compliance records .

 Support law enforcement agencies in case of bomb threats, hijacking alerts, or sabotage attempts .

 Provide passenger assistance and guidance to ensure a safe and secure travel experience.

• Provided primary customer support to internal and external customers.
• Collected and authorized payments of guests. Transactions with excellent accuracy levels.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Registration of New Patients with Hospitals Software.
• Book Appointments of Patients with Concern Doctors
• Covid Registration in Hospital System and DHA-Hasana
• Software

• Resolving customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources
• Protects assets by establishing, monitoring, and enforcing internal controls.
• Monitors and confirms financial condition by conducting audits and providing information to external auditors. (For Station Base)
• Maintain Staff Requirement for Uniform, assets, Equipment, and Stationary
• Responsible for checking in passengers, handling baggage and Checking boarding passes including security process.
• Dealing with the passenger inquiries regarding the arrival and departure of flights and making sure that passengers get on board the correct flight.
• Escorting passengers to flights, with special attention to senior, disabled and minor passengers
• Performing all security functions at airport
• Screening of baggage's
• Surveillance & vigilance at the time of operations
• Access control of aircraft

• Help clients identify their ideal travel package based on them suggests and requirements.
• Prepares travel itineraries and distributes travel arrangements and schedules to all appropriate staff.
• Obtains approval from leadership for travel requests and expenses that exceed established limits.
• Meeting with clients virtually or during sales visits.
• Maintaining accurate records.
• Attending trade exhibitions, conferences and meetings.
• Reviewing sales performance.
• Provide support to Account team and Operations team with daily administrative tasks in a company.
• Sorting the correspondence, implementing and optimizing procedures, maintaining calendars, scheduling appointments, ordering supplies, and collaborating with other departments.
• Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc.
• Provide end to end service while organizing a trip from booking the tickets, reserving the hotels, Transport and creating the itinerary.
• Sale Regular tour Packages to Guest or Corporate Guest or Companies.