WASEEM NAIK

Network Engineer

Srinagar

Overview

years of professional experience

Work History

NOC O&M ENGINEER

Netcon Technologies

08.2023 - Current

Monitoring network engineering performance & ensure system availability and reliability
Managing and Maintaining 6000+ Cisco Routers and Switches through network monitoring tool NMS & Ticket Tool Troubleshooting, Configuring, and Monitoring Cisco Devices (ASR- 920, ASR-9006)
Handling Day to Day tasks and managing the L1 NOC Team at State Network Operation Center
Working on Trouble Ticketing Tools (TT Tools) manage tickets
CISCO Routers Health Checking and Battery Backup Testing
Diagnosing and troubleshooting network errors
Hands on experience on Network monitors Tools (NMS), Trouble Ticketing Tools (TT Tool) & Putty
Having command over Routing & Switching
Technical understanding of Data Center architectures and troubleshooting practices
Maintain SLA and KPI of large MPLS network (6000 remote locations)
Need to engage with customers' issues and resolve them within the SLA
Coordinate with BSNL & JIO ISP for each & every location to resolve the WAN issue as soon as possible
Configure & troubleshoot Routing Protocols (IS-IS, BGP, etc.)

IT Admin

Birla Open Minds

12.2020 - 04.2023

Install, configure, and manage network, ERP Handling, Hardware and Software Troubleshooting, Data Handling, surveillance Management.

IT Executive

Ask Me Solutions

03.2017 - 11.2020

Surveillance Configuration and maintenance, Network management, Troubleshooting, Remote Infrastructure Management

System Admin

IT Support Desk

01.2016 - 02.2017

Manage IT Service desk, Troubleshooting Software and Hardware Issues

Education

Master of Science - Computer Science

Islamic University of Science And Technology, Awantipora, Jammu & Kashmir

04.2001 -

Bachlor of Computer Science - Computer Science

University of Kashmir, Srinagar

04.2001 -

Skills

Networking

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Work Summary

NOC O&M Engineer, Providing daily operational support for core network infrastructure. Monitor, escalate and troubleshoot daily ongoing issues., 7 years 2 Months, L1, True, Raipur, True, CCNA, 518009972867, Good, excellent, excellent, M.C.A, IUST Awantipora J&K, Computer Science

Timeline

NOC O&M ENGINEER - Netcon Technologies

08.2023 - Current

IT Admin - Birla Open Minds

12.2020 - 04.2023

IT Executive - Ask Me Solutions

03.2017 - 11.2020

System Admin - IT Support Desk

01.2016 - 02.2017

Islamic University of Science And Technology - Master of Science, Computer Science

04.2001 -

University of Kashmir - Bachlor of Computer Science, Computer Science

04.2001 -

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