WASEEM SYED ABDUL
London,United Kingdom
Summary
Professional with strong background in customer service and time management. Proven ability to navigate delivery routes effectively, ensuring safe and timely deliveries. Focused on improving customer satisfaction and operational efficiency in delivery operations.
Grocery Delivery Person with proven track record of timely and accurate deliveries. Expertise in building strong customer relationships and ensuring satisfaction through attentive service. Contributed to optimizing delivery routes, resulting in enhanced efficiency and increased customer retention.
Overview
3
3
years of professional experience
Work history
Grocery delivery person
Zepto
Hyderabad, India
04.2022 - 04.2025
- Maintained excellent vehicle condition, promoting safety on the road.
- Joined hands with packing teams to speed up order preparation process.
- Monitored weather forecasts daily before setting out on deliveries, avoiding unnecessary risks and delays.
- Achieved efficient routing by planning and updating delivery routes daily.
- Used GPS and other navigation tools efficiently to locate customer addresses quickly.
- Communicated effectively with customers regarding their orders and any possible delays or changes.
- Enhanced company reputation for reliability with punctual grocery deliveries.
- Adhered to traffic laws during every delivery, promoting a safe driving culture within the team.
- Followed strict health and safety regulations whilst handling food items.
- Handled cash transactions accurately to avoid discrepancies in finances.
- Built strong relationships with customers to encourage repeat business.
- Worked closely with store personnel to ensure order accuracy.
- Applied personal road knowledge and GPS application to set shortest routes.
- Maintained clean, well-functioning vehicle through regular attention and care.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
- Selected most appropriate route, accounting for weather and road closures.
- Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
- Communicated clearly with dispatch centre about route changes and customer issues.
- Regularly updated control centre on location and availability .
Warehouse worker
Amazon Logistics
Hyderabad, India
01.2022 - 03.2025
- Packed orders accurately to prevent damages during transit.
- Ensured safety standards with regular equipment maintenance checks.
- Unloaded deliveries, promptly sorting items into appropriate storage areas.
- Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
- Kept warehouse clean, ensuring a safe working environment.
- Communicated effectively with dispatch teams to ensure prompt deliveries.
- Handled customer returns professionally, ensuring satisfactory resolutions were reached.
- Loaded lorries to expedite delivery schedules.
- Organised warehouse layout for optimised space utilisation.
- Managed inventory control for seamless supply chain management.
- Followed health and safety guidelines with diligent use of protective gear.
- Assembled products efficiently, facilitating timely order fulfilment.
- Streamlined workflow by creating efficient goods organisation system.
- Checked incoming shipments, verifying accuracy against invoices or orders.
- Operated pallet jacks safely, preventing workplace accidents.
- Coordinated with team members for effective task completion.
- Completed daily checklists to maintain warehouse cleanliness standards.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Picked and despatched high-volume orders accurately.
- Completed work following safety rules for best working practices.
- Performed duties safely in line with warehouse rules, promoting best working practices.
- Loaded packaged goods on to trucks for shipping.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Used conveyor systems to move heavy items across internal spaces.
- Obeyed weight restrictions when loading cargo into transport.
- Scanned cargo to keep track of freight movements.
- Stacked and organised freight at specified areas using boards or pallets.
- Maintained employee safety through observation of surroundings when moving cargo.
Education
Bachelor of Commerce(computers) -
Osmania University
Hyderabad, IndiaSkills
- Route planning
- GPS navigation
- Cash handling
- Health and safety compliance
- Time management
- Customer relations
- Team collaboration
- Effective communication
- Attention to detail
- Manual handling
- Vehicle maintenance knowledge
- Patience and composure
- Handling payment transactions
- Cash handling capabilities
- Logistics understanding
- Use of gps systems
- Customer relationship
- Groceries product knowledge
- Health and safety prioritisation
- Warehouse operations
- Mobile apps navigation
- Loading and unloading assistance
Languages
English
Elementary
Hindi
Elementary
Telugu
Elementary
Affiliations
Surfing socialmedia, Playing video games, listening songs
Timeline
Grocery delivery person
Zepto
04.2022 - 04.2025
Warehouse worker
Amazon Logistics
01.2022 - 03.2025
Bachelor of Commerce(computers) -
Osmania University
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