Waseem Akram Mohammed
Hyderabad
Summary
Dynamic sales professional with a proven track record at Caratlane, excelling in customer service and data analysis. Recognized for enhancing customer satisfaction through innovative problem-solving and effective team collaboration. Skilled in training and development, I consistently drive results and foster a positive shopping experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Jewellery Counstlant
Caratlane
Hyderabad
08.2022 - Current
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Operated a variety of machinery and tools safely and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Attended regular training sessions related to health codes, product knowledge and best practices for piercers.
- Participated in promotional activities such as discounts or special events.
- Educated customers on proper aftercare of their pierced ears.
- Kept up-to-date with new trends in ear piercing techniques.
- Greeted customers and retrieved requested products to drive satisfaction.
- Assisted external auditors during annual audits by providing requested documents and information.
- Prepared detailed reports highlighting audit findings and recommendations for improvements.
Sales Executive
Arvind pvt limit
Hyderabad
12.2018 - 08.2022
- Recognized security risks to properly handle situations.
- Recruited, hired and trained new hires to optimize profitability.
- Replenished and arranged items to maintain appearance.
- Placed prices and descriptive signage to enhance displays and promote items.
- Performed quality checks on finished displays to ensure proper functioning.
- Cleaned and organized display cases, shelves and aisles.
Sales Executive
Nike
Hyderabad
06.2018 - 08.2018
- Assisted customers in locating products, providing detailed information and recommendations.
- Ensured compliance with company policies and procedures at all times.
- Analyzed customer feedback data to identify areas of improvement within store's services.
Education
High School Diploma -
Vishwa Bharathi College of Engineering
Hyderabad 05-2018
Skills
- Data analysis
- Product knowledge
- Sales techniques
- Inventory management
- Employee training
- Training & Development
- Team management
- Ear piercing
- Gold valuation
Languages
Hindi
First Language
English
Advanced (C1)
C1
Telugu
Advanced (C1)
C1
Personal Details
- Name:- Mohammed waseem akram
- Father:- Mohammed mujeeb
- DOB:- 04/09/1999
- Contact:- 8801603057
- Email:- waseemakram8801@gmail.com
- Address:- Hno;01-113/1/266 Devendar nagar near gajularamaram, jeedimetla 500055
Timeline
Jewellery Counstlant
Caratlane
08.2022 - Current
Sales Executive
Arvind pvt limit
12.2018 - 08.2022
Sales Executive
Nike
06.2018 - 08.2018
High School Diploma -
Vishwa Bharathi College of Engineering
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