Wasif Hussain

Role: Microservice API Developer/Network Automation
Client: Unisys Internal Product

• Developed infrastructure automation and orchestrator tool.
• Managed the full lifecycle of microservice development, from design to implementation, with a focus on server-side development.
• Designed complex APIs and authored Low-Level Design (LLD) and High-Level Design (HLD) documents.
• Implemented various microservices, including a credentials API that securely stored and retrieved secrets in Azure Vault, with IP and domain whitelisting.
• Developed a profile microservice API to manage multiple profiles for development and release. This API facilitated automation use cases, connectors, bots, credentials, schedules, variables, and configurations across different product instances with a single click, ensuring tested and approved features were efficiently released.
• Integrated Azure Eventhub and topics with ServiceNow using Kafka.
• Designed schemas and database models for microservices in Python.
• Enhanced APIs for Feature-Based Access Control (FBAC) and notification/subscription management.
• Created Azure VM connectors with diverse functionalities.
• Developed remote worker microservices to manage deployed remote workers in client environments, including APIs for setting up complete k3s packages on remote workers.
• Deployed microservices to Kubernetes clusters across multiple environments (Dev, QA, Demo, Stage, Prod).
• Managed cluster nodes using the Rancher portal.
• Resolved security vulnerabilities in microservices promptly.
• Onboarded clients using Terraform, providing end-to-end support for technical challenges during microservice implementation.
• Designed and implemented network backup solutions and automated network health checks.
• Automated Palo Alto firewall upgrades.
• Managed network automation use cases using the Foreman orchestrator tool.
• Mentored junior engineers, providing guidance on best practices and fostering professional growth.
• Improved system reliability by conducting thorough root cause analyses and implementing preventive corrective actions.
• Accelerated product development cycles by employing Agile methodologies and fostering a collaborative work environment.
• Implemented automated systems to enhance the accuracy and efficiency of engineering processes.

Project: Infrastructure Automation
Client: Total Energies
Sector: Oil and Petroleum
Project Type: Infrastructure Automation Development
Role: DevOps Engineer

• Developed end-to-end ServiceNow ticket automation.
• Integrated DXIM, Moogsoft, iAutomate, and Ansible with ServiceNow for incident remediation automation.
• Automated multiple use cases for MSSQL databases.
• Automated Active Directory-based use cases end-to-end using Ansible Tower.
• Worked on Unix and Windows server-based incident automation.
• Automated Control-M related use cases.
• Managed the complete automation infrastructure, including tools like CA PAM, Ansible Tower, and GitLab.
• Worked through the entire development cycle, from design to implementation.
• Wrote Python and PowerShell scripts as required by the project.
• Led and assisted the team in migrating automation use cases, including 30 service catalog items and 12 incident remediation use cases, from CA PAM to Ansible Tower within a short timeline of 4 months.
• Designed Low-Level Designs (LLD) for assigned modules.
• Collaborated with Business Analysts, DBAs, Wintel and Unix teams, the manager, and the client.
• Enhanced existing automation processes, helping achieve the project's goal of automating 30% of tickets.
• Handled end-to-end automation and addressed any technical challenges that arose during implementation.

Projects:

• IMOC and Global Automation
• AD DC Promotion/Demotion Automation
• Integration of BMC Remedy and ServiceNow using SOAP and REST APIs
• Server and Network Automation
• KBA Prediction Model Use Case using Machine Learning

Project Type: Development/Enhancement/Support
Role: Sr. Software Engineer
Sector: Infrastructure Automation

• Automated AIX server security hardening.
• Developed AD DC promotion/demotion automation using MFOO as the orchestrator.
• Implemented health check automation for routers, switches, and other network appliances.
• Automated MSSQL and MySQL databases.
• Integrated automation use cases with ServiceNow and BMC Remedy using RESTful and SOAP APIs.
• Initiated and completed a machine learning-based prediction model for KBA (Knowledge Base Articles) on ServiceNow to improve resolution times.
• Provided production support for customer issue resolution.
• Gathered business requirements and maintained regular client interaction.
• Collaborated closely with the client to deliver automation solutions that met expectations.
• Supported peers in completing their tasks.
• Managed stakeholders and worked directly with them to meet their business demands.