Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Wasim Akhram S

Thiruvottiyur

Summary

To utilize my skills obtained from professional experience of 10+ years in towards a challenging career abroad in a leading organization that will provide continuous opportunities for growth and advancement and long time career.

Overview

14
14
years of professional experience

Work History

Cluster Head & Transport Manager

M.N Eye Hospital Pvt Ltd
12.2022 - 02.2025

· ROLES & RESPONSIBILITIES

o TRANSPORT

· MAINTAINING DRIVERS ATTENDENCE AND OVER TIME

· RECRUTING DRIVERS.

· COLLECTING QUATAION FOR SERVICE OF VEHICEL FROM VENDORS

· NEGOTIATION WITH VENDORE ON SERVICE BILLS.

· PREPARING WEEKLY VEHICEL AND DRIVER POSTINGS.

· OBTAINING VEHICEL PERMITS.

· ENSUARING DOCUMENTS ARE MAINTAINED UP TO DATE.

· COORDINATING WITH ACCOUNTS TEAM FOR INVOICES AND PAYMENTS.

· MAINTAINING VEHICEL SERVICE RECORDS.

· ENSURE FASTAG BALANCE IS MAINTAINED.

· TO BE AVAILABLE IF ANY EMERGENCY OR BREAKDOWN DURING NON WORKING HOURS.

· JNVR DBCS

· PLANNING MONTHLY CAMP SCHEDULE FOR ALL DISTRICT BASED ON MONTLY REQUIREMENT AND TARGET.

· OBTAINING PERMISSION FOR DBCS APPROVED DISTRICTS FOR THE CAMP VENUE.

· CONDUCTING CAMPS AS PER OUR STANDARDS (STARTING CAMP ON TIME, PUBLICITY, BRANDING, CAMP REGISTERS, CAMP PHOTOS)

· TO ENSURE PATIENTS TRANSPORT, FOOD & HOSPITALITY IS PLANNED WITHOUT ANY DEVIATION.

· COLLECTING THE PATIENT REVIEW DATA FOR ALL DISTRICT.

· FOLLOWING UP APHAKIA PATIENTS AND MAKE SURE SURGERY IS COMPLETED.

· MAKING SURE ALL THE REVIEW DATA IS SUBMITTED FOR CLAIM IN DBCS PORTAL.

· COORDINATING WITH DBCS TEAM FOR OBTAINING CLAIMS.

· OBTAINING DBCS PERMISION IN NEW DISTRICT.

· GENERATING DBCS DISTRICT LOGIN ID OR ANY OTHER DBCS WEBSITE RELATED SUPPORT.

· LIASING WITH GOVT OFFICIALS (COLLECTOR, JOINT DIRECTOR, DEPUTY DIRECTOR, DPM, CLERKS AND OTHER OFFICIALS)

· SHARING MONTLY REPORTS & WEEKLY REPORTS.

· PREPAING CATRACT PAYOUT.

o MAINTAINING DISRICT DBCS FILES.

· CAMPS

· TRAINING ORGANISERS TO DO SUCCESSFUL OUTREACH PROGRAM.

· IDENTIFYING SPONSORS FOR NEW CAMPS.

· PLANNING WITH SPONSORS FOR PUBLICITY.

· ASSIGNING TARGERTS FROM THE CAMP.

· ENSURE VEHICEL TEAM REACH ON TIME AT CAMP SITE

· CATRACT COUNSELLING AT CAMPS SITE.

· ENSURE CATARCT PATIENTS TRANSPORTED SAFLEY TO HOSPITAL.

· ENSURE CATRACT PATIENTS DISCHARGED FROM HOSPITAL SAFLEY AND DROPPED AT CAMP SITE.

· FOLLOW UP WITH THE PATIENTS FOR REVIEW.

· SUBMITTING CAMP EXPENSES

· PROJECTS

· PREPARING PROJECT PROPOSAL.

· DRAFTING REQUEST LETTERS.

· RAISING PURCHASE ORDERS.

· AQUIRING RESOURCES (VEHICEL. EQUIPMENTS. ,etc)

· GETTING INVOICES AND BILLS.

· PREPARING MIS FORMATS FOR PROJECT OUTPUT.

· MAINTAING PROJECT FILES & DOCUMENTATION.

· VISION CENTER

· PLANNING FOR CAMPS AROUND VC

· IMPROVE WALK-INS FROM CAMP TO VC

· COORDINATING WITH THE VC STAFFS FOR RUNNING OF SMOOTH OPERATION.

· PREPARING MONTLY TENTATIVE CAMP SCHEDULE

· PREPARING MONTLY VC PERFORMANCE REPORT

· PRESENTING THE REPORTS IN CAMP MEETING

· CONDUCTING AWARNESS PROGRAMS

· COORDINATING WITH THE VC FIELD OFFICER AND ASSIGNING DAILY TASKS.

Executive Assistant

Global Flight Handling Services Pvt Ltd
02.2020 - 10.2022
  • Company Overview: Global Flight Handling Services Pvt Ltd based in Chennai is a leading aviation company who has business across India with Airports Authority of India for providing manpower & equipment’s to handle multiple airlines at different Airports across India.
  • Ensure all administrative/Accounts/Hr activities run smoothly on a daily and long-term basis.
  • Assigning tasks daily and utilizing manpower at office (admin, accounts, driver & Housekeeping) based on the requirement of management for the day and company.
  • Co-ordinate & Assign tasks to station Hr/Admin based on requirement of station and HQ
  • To make sure all compliances are made as per Allotment/LOA/Agreements from the competent authority.
  • Ensure all company assets are being tracked and documented at station level & at HQ.
  • Liaising with Airports Authority official and other competent authorities.
  • To maintain and order for uniforms for employees as per the requirements.
  • Regular follow up and track with the finance team to make sure payments to Authority, client and vendor done before due
  • Responsible for documentation and Applying for Tenders
  • Responsible for applying for BCAS certificate and track the status.
  • Preparation and Submission of security program for each contract and station.
  • Maintain office assets at HQ and call for any servicing if any repairs.
  • Ensure all registered office/HQ/ Airport office Rental/ Electricity/ Utility payments are made on monthly basis.
  • Maintaining Bio metric And CCTV database of all station.
  • Verifying the attendance reports from station with biometric data.
  • Ensure all employees enrolled in biometric.
  • Renewal of agreements on expiry.
  • Co-ordinating with AAI billing team/ Finance for rectification/ errors in invoices.
  • Ensure company online Drive databases is maintained up to date
  • Organize a filing system for important and confidential company documents
  • Answer queries from senior level employees & clients
  • Update office policies as needed
  • Coordinate with all departments for smooth and successful operations
  • Effective and result driven coordination with different departments like finance, operations, HR, training, vendors across different airports.
  • To conduct interviews in case of manpower requirement.
  • Vendor Management
  • Acquiring assets
  • Verifying and releasing Purchase order to vendor
  • Timely update to the management about any incidents that occur at the airport.
  • Handling guests with the highest levels of professionalism
  • Alerting the management when non-compliance in any department is found
  • Handling staff concerns/grievances
  • Ensuring all email received is attended.

Team Leader & Training

Magus Customer Dialogue
09.2018 - 11.2019
  • Company Overview: Magus customer dialogue provides customer service from 1989 and it is the first BPO in Chennai. It provides customer services for all major Telecom , automobile and financial institutions it has offices in all major cities in India with corporate office in Delhi.
  • Responsible for providing best customer care service and to provide instant solution or solution within TAT time and maintaining 100% documentation of customer concerns.
  • Have to maintain Service level, shrinkage, and abandoned levels as per client agreement.
  • Have to rigorously drive the team towards achieving cross selling MTD Target’s.
  • Updating daily sales reports and flashing performance dashboard pan India.
  • Have completed platform Skill certification for trainer
  • Handling escalations and client management.
  • Set clear team goals and KPIs
  • Delegate tasks and set project deadlines
  • Oversee day-to-day teams' operation and performance
  • Do regular performance evaluation
  • Create a health and motivating work environment and atmosphere
  • Develop a well-designed and motivating evaluation program
  • Communicate with teams about their performance
  • Monitor team performance and report on metrics
  • Motivate team members
  • Discover training needs and provide coaching
  • Listen to team members’ feedback and resolve any issues or conflicts
  • Plan and organize team building activities

Debt Recovery Agent (East India)

Cedar Business Solution
03.2016 - 08.2018
  • Company Overview: Cedar Business Solution is an External Agency based in Chennai which handles the recovery of bad debt left in bank records and is in this business for more than 15yrs handles all major banks Credit Cards, Personal Loan, Auto Loans.
  • Responsible for Recovery of the Payments from east India Accordance to the portfolio Value.
  • Have to achieve the target fixed by bank to maintain the portfolio Stability.
  • Trace, Convince and explain the Default Customer to pay the pending dues as per RBI guide line.
  • Updating of daily feedbacks, Month Projection and to achieve the Weekly cut off targets.
  • Following Up with the Field team and Portfolio Manager for proper documentation and Closure of accounts.
  • AUG 2015 to Feb 2016 (Was part of business in Chennai Tonics) Roles & Responsibilities:
  • Receiving Chinese suppliers.
  • Explaining the latest electronics goods to customer.
  • Maintaining day to day accounts in Tally.
  • Responsible for proper Shipments of Goods.

Operation Engineer

Michelin Tyers Pvt Limited
01.2013 - 07.2015
  • Company Overview: Michelin Tyres is a tire manufacturer based in Clermont-Ferrand in the Auvergne region of France. It is one of the three largest tire manufacturers in the world along with Bridgestone and Goodear. In addition to the Michelin brand, it also owns the BFGoodrich, Kleberg, Tiger, Riken, Cormorant and Uniroyal (in North America) tire brands. Michelin is also notable for its Red and Green travel guides, its roadmaps, the Michelin stars that the Red Guide awards to restaurants for their cooking, and for its company mascot Bibendum, colloquially known as the Michelin Man.
  • Responsible for Process and Product Audit.
  • Focus on continual Improvement working activities
  • Review operations and confer with technical staff to resolve production problems.
  • Control inventory and cost control programs.
  • Preparing production reports and personnel records.
  • Setting product standards, examining samples of raw products or directing testing during processing, to ensure finished products are of prescribed quality.
  • Monitoring the product quality according to the set standards.
  • Develop and implement production tracking and quality control systems
  • Analyzing production, quality control, maintenance to detect production problems.
  • Relying on current literature pertaining to materials use, technological advances, and statistical studies.
  • Coordinate and participate in promotional activities and trade shows
  • Plan, direct, and coordinate the activities of workers in branches
  • Preparing operational reports for management analysis and also inform them about the risks
  • Direct and coordinated production, processing, distribution, and marketing activities of industrial organization.
  • Ensuring that materials, labor and equipment are used efficiently to meet production targets.
  • Review processing schedules and production orders to make decisions concerning inventory requirements, work procedures, and duty assignments, considering time constraints.

Testing Operator

Nokia Siemens Network India Private Limited
01.2012 - 01.2013
  • Company Overview: Nokia Networks is the world’s specialist in mobile broadband, providing the world's most efficient mobile network. It is one of the most strategic markets since 1995.
  • Testing and tuning of network filter
  • Maintaining smooth operation of production line
  • Maintain 5S in the production area.
  • Complete the testing before TAT time

Shakthi Electricals
12.2010 - 01.2012
  • Company Overview: Shakthi Electricals is a small time wiring company.
  • Was Part of the contract team in installation of transformers and cable laying in industries.

Education

Diploma - Electrical and Electronics Engineering

SA Polytechnic College
01.2010

Skills

  • Microsoft Office proficiency
  • Security manual preparation support
  • Resource allocation oversight
  • Cross-departmental collaboration
  • Organizational development
  • Human resources management
  • Workforce planning
  • Corporate communications
  • Positive attitude
  • Effective communication skills
  • Strong work ethic
  • Critical thinking
  • Skilled in digital tools

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Urdu
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
French
Elementary (A2)

Interests

  • Volunteer Travel
  • Participating in cultural exchange programs and homestays

Timeline

Cluster Head & Transport Manager

M.N Eye Hospital Pvt Ltd
12.2022 - 02.2025

Executive Assistant

Global Flight Handling Services Pvt Ltd
02.2020 - 10.2022

Team Leader & Training

Magus Customer Dialogue
09.2018 - 11.2019

Debt Recovery Agent (East India)

Cedar Business Solution
03.2016 - 08.2018

Operation Engineer

Michelin Tyers Pvt Limited
01.2013 - 07.2015

Testing Operator

Nokia Siemens Network India Private Limited
01.2012 - 01.2013

Shakthi Electricals
12.2010 - 01.2012

Diploma - Electrical and Electronics Engineering

SA Polytechnic College
Wasim Akhram S