WASIM AKRAM
New Delhi
Summary
Engineering Maintenance Manager with 17 years of experience in hotel pre-openings and facility operations. Demonstrated leadership and critical thinking skills, enabling quick and effective decision-making in high-pressure environments. Expertise in team coordination and cross-department collaboration, ensuring exceptional guest satisfaction and safety standards. Committed to continuous improvement and sustainability, driving high-performance teams to achieve organizational goals.
Overview
11
11
years of professional experience
Work History
Engineering Manager
Shebara Resort Red Sea global hospitality
08.2024 - 05.2025
- Conducted thorough assessments of hotel infrastructure to ensure safe operation and maintenance.
- Delivered timely completion of routine maintenance, repairs, and renovations based on established specifications.
- Identified hazards during site inspections, preventing costly repairs through proactive measures.
- Maintained pool chemical balance and operational integrity to prioritize guest safety.
- Developed Energy Management and Preventative Maintenance programs, training staff on efficient equipment usage.
- Implemented energy conservation initiatives, including motion-sensor lighting, reducing electricity costs.
- Troubleshot technical issues with elevators, HVAC units, and fire alarms, minimizing guest complaints.
- Led engineering teams in maintaining resort infrastructure while managing project timelines.
Duty Engineer
Anantara Mina Al Arab Resort Ras Al Khaimah
08.2023 - 08.2024
- Assisted guest and answered all queries, ensured to provide satisfaction.
- Maintained all records of the work orders and repairs done on the facility.
- Coordinated with the Chief Engineer and performed all preventative maintenance for the facility.
- Ensured that the building was always kept clean on the interior as well as the exterior.
- Monitored the maintenance room and the storage shed, maintained areas clean and replaced all the electronic locks when needed.
- Inspected the fire safety equipment’s in the facility and checked them for their condition.
- Managed the maintenance tools and ensured that they were stored neatly in the maintenance room.
- Extensive knowledge of all types of commercial kitchen equipment both
Duty Engineer
Centara Mirage Beach Resort Dubai
10.2021 - 08.2023
- Maintaining safe working practices are always maintained.
- Planning to shut down chilled water hot water cold water line and rectified.
- Making sure that safe working practices are always maintained.
- Ensure the availability of all items needed to run the operation smoothly.
- Respond to emergency situations to resolve issues on an immediate basis.
- Operation & maintenance of engineering plants room chiller, Hot water boiler, Hot water circle system, and electrical system.
- Determine the need for upgrading HVAC systems and take measures to take necessary actions.
- Carry out routine checks for the correct operation of all control equipment as directed by site management and Daily/Weekly Servicing Plan.
- Maintain and repair the control systems of the BMS, GRMS controlled HVAC systems throughout the site as determined by the manufacturer’s recommended system as detailed by the site management.
- Monitor and record values of HVAC systems to build up a database of records to provide data for energy efficiency improvement.
- Provide a high level of customer service to the client and site personnel.
- To resolve any unexpected technical difficulties and other problems that may arise at any time
- Experience:
Engineering Supervisor
Caesars Palace & Caesars Resort Bluewater Dubai
03.2018 - 09.2021
- Assisted guests and answered all queries, ensured to provide satisfaction.
- Maintained all records of the work orders and repairs done on the facility.
- Coordinated with the Chief Engineer and performed all preventative maintenance for the facility.
- Ensured that the building was always kept clean on the interior as well as the exterior.
- Inspected the fire safety equipment in the facility and checked for their condition.
- Managed the maintenance tools and stored them neatly in the maintenance room.
- Perform urgent, corrective, and routine repairs in electrical, mechanical, HVAC, plumbing, carpentry, and equipment. Performed general repairs.
- Facilitated and scheduled repair problems that required third-party vendor work.
- Carried out general maintenance to buildings and grounds.
- Performed routine maintenance checks.
Pre-opening Team Leader
Westin hotel, W, hotel and ST Regis Hotel & Resort Al Habtoor city Dubai
12.2015 - 02.2018
- Admirable experience working in performing general hotel maintenance.
- Sound knowledge of refrigeration and air conditioners
- Deep knowledge of plumbing, carpentry, electrical and mechanical work, HVAC and masonry, and painting
Pre-opening HVAC Sr Technician
Sheraton Grand Hotel & Resort Dubai
08.2014 - 11.2015
- Handling all operations, Preventive maintenance servicing, and repairs relevant to all types of HVAC Systems, Mechanical Systems, and A/C plants such as Electrical Panel, Control Panels, Motors, Air Handling Units, Fan Coil units, type units, Cold Rooms, etc. and Preventive maintenance Schedules. Routinely cleaning the AHU filter, FCU filter, and strainer in the chilled water line. Replacing FCU fan motor, AHU belt, and bearing and other mechanical Jobs. Maintaining all plant rooms clean and tidy.
- Maintaining equipment logs, and responsible for section sub-store related to vital and routine maintenance spare parts, etc. Mechanical work related to HVAC systems like FAHU, FCU, Chiller piping, And Refrigerator.
Education
Diploma - mechanical – Engineering
Indian Institute of Integrated Science And Technology
08-2006
Air Condition & Refrigeration -
Industrial training institute of Ranchi
Ranchi, IndiaSSLC -
Bihar School Examination Board
Skills
- Leadership and team management
- Microsoft Word
- Problem-solving
- Microsoft office
- Effective communication
- Critical thinking
- Decision making
- Guest service orientation
- Cross-department collaboration
- Adaptability
- Staff training and development
- Conflict resolution
- Work ethic
- Energy management
- HVAC troubleshooting
- Preventative maintenance
- Problem solving
- Equipment calibration
- Time management
- Fire safety compliance
Languages
English, Hindi, Urdu
Disclaimer
The above-mentioned details are true and the best of my knowledge.
Personnel details
- Marital status: Married # DOB: 04th June 1980
- Religion: Islam
- Passport: T0798673 (Expiry date: 14th July 2030)
- Nationality: Indian
Timeline
Engineering Manager
Shebara Resort Red Sea global hospitality
08.2024 - 05.2025
Duty Engineer
Anantara Mina Al Arab Resort Ras Al Khaimah
08.2023 - 08.2024
Duty Engineer
Centara Mirage Beach Resort Dubai
10.2021 - 08.2023
Engineering Supervisor
Caesars Palace & Caesars Resort Bluewater Dubai
03.2018 - 09.2021
Pre-opening Team Leader
Westin hotel, W, hotel and ST Regis Hotel & Resort Al Habtoor city Dubai
12.2015 - 02.2018
Pre-opening HVAC Sr Technician
Sheraton Grand Hotel & Resort Dubai
08.2014 - 11.2015
Diploma - mechanical – Engineering
Indian Institute of Integrated Science And Technology
Air Condition & Refrigeration -
Industrial training institute of Ranchi
SSLC -
Bihar School Examination Board
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