Resourceful Manager with a proven track record of coordinating and monitoring operations across multiple departments. Skilled leader and problem-solver focused on optimizing efficiency and reducing costs. Committed to maintaining high quality services and products.
Established Zonal Distributorship for Honor Mobiles across Maharashtra, Karnataka, Kerala, and Haryana.
Led ZD/sales team in successfully introducing new product to market through efficient management of launch campaigns, promotional activities, and strategic go-to-market
Initiated Honor Mobile business by establishing RLFR chains, optimized store process flow and provided operation support.
Exceeded team goals through collaborative implementation of continuous improvement strategies with management.
Managed services resulting in business growth
Collaborated with OEM state leaders to optimize sales strategies utilizing market insights gained from monthly performance reviews.
Evaluated performance of branch managers and provided constructive feedback.
Assisted in enhancing the chain outlet's affordability messaging, contributing to improved sales performance.
Optimized revenue by upgrading current POS systems to enhance customer experience.
Enhanced customer interactions by promptly addressing concerns and implementing successful resolutions.
Proven track record of bringing excellence in call center functions, enabling effective conflict resolution irrespective of the service type - Inbound or Outbound.
Significantly enhanced branch market share by achieving a 3.2% increase in value contribution, based on GFK data.
Achieved an 80% increase in monthly activating outlets, growing from 1,000 to 1,800.
Oversaw the growth and development of RLFR - Top-10, a prominent smartphone retail chain with more than 100 outlets across Mumbai.
Led a team of 19 sales associates to drive primary, secondary, and tertiary sales.
Delivered timely resolutions and support services to customers across multiple technology fronts
Streamlined distribution of re-launched Gionee Smartphone by appointing Ingram Micro as the distributor for Maharashtra and Goa regions.
Successfully completed tasks within designated timelines.
Delivered exceptional results by boosting revenues from 2Cr to an impressive level of 80 Cr within a timeframe of just two years, showcasing a phenomenal growth percentage of 200%.
Managed order cycle of Gionee under Ingram-Micro, ND to maximize sales, while adhering to sales projection (LC) and market intelligence. Ensured budgeted margins and high stock turnover.
Proficient in successfully executing tasks both individually and as a part of team efforts.
Maximized revenue generation by strategically increasing sales through distribution channel and national retail chains.
Focused on building the Sony brand in trade, increasing visibility, and market share.
EImplemented training for new products and visual merchandise display (VMD)
Spearheaded initiatives which fostered sustained growth of market share across both Karnataka & Kerala; later building a Blackberry International Premium Store within LULUs Hyper Market.
Established productive business relationships with Distributors and Key Retail Outlets by developing effective communication channels.
Maximized sales targets and profitability by implementing successful business strategies.
Oversaw operations of Modern Trade chains across Karnataka while maintaining direct communication for HBO projects with NOKIA and Samsung.
New acquisition with VAS and Additional ARPU drive
Contributed to the growth of customer acquisitions by identifying and developing business opportunities in Prepaid Mobility and Wireless Devices.
Collaborated with team members in restructuring the sales and distribution framework (RDS & MD) across Central & North Karnataka.
Proved effective in meeting or exceeding established KPI metrics through customer-focused approaches and proactive teamwork.
Built robust connections with major accounts and influential decision-makers, resulting in increased sales performance within the assigned region.
Supervised the sales of HUL portfolio brands to consumers in rural areas while spearheading numerous promotional initiatives such as Shakti Day, Group Meeting activities, sponsoring inter-school dance competitions and giving door-to-door demonstrations
Generated awareness of FIFO and Brand Display in trade.
Learned effective groundwork for daily operations, optimizing market placement and visibility with efficiency and productivity