Wasima Parkar
Pune
Summary
Experienced Project Manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams.16 years of experience working with teams to accomplish short- and long-term project goals also managed budgets and monitored project costs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Capgemini
11.2022 - Current
- Engagement Manager for a team of analysts supporting Marketing Web and Mobile platform, hosting 100+ Custom Web Applications and sites on AWS for global markets to drive digital marketing needs
- Consulted with teams on established best practices and process improvements.
- Monitored service staff performance and provided feedback for improvement.
- Monitored team performance to adhere to service level agreements (SLAs)
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
Senior Project Manager
Infosys Limited
01.2006 - 10.2022
- Achieved 100% SLA compliance by way of implementation of service improvement plans
- Large scale projects: LAN/WAN and Wifi implementations as a Project Manager (, )
- Large Copper to Fibre Transition Program: (~200 FTE for 2 years) for Australian Telecom company
- It entailed recruitment, onboarding and skilling of staff, managing & reporting KPIs, budgeting and financials management, :
- Liaise with OpCo representatives to ensure smooth operations of IT and Network Services
- Participate in P1 calls and communicate business impact to key stakeholders
- Reporting the performance of the services to the customer and driving service improvement plans
- Defining service standards and guidelines, best practices that worked as benchmarking for excellent service delivery globally for all verticals with end-to-end P&L accountability
- Spearheading resource planning, SOW, technical direction, effort estimation, tracking, risk management and mentoring
- Conduct weekly, monthly and quarterly goverance reviews, track issues and actions and ensure timely resolution
- Facilitating end-to-end delivery of the project, meeting internal and external objectives:
- Estimation, risk, scope, time, resource, quality and change management
- Value-adds, continuous process and productivity improvement
- Expectation management of team
- Leading complete portfolio of projects including budgeting, planning, and execution
- Setting out standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLAs
- Developing competency among the team members; managing appraisal process across the levels, conducting interviews to recruit the right talent & resources and developing employee competency
- Implementing evolutionary and experimental approach using Agile and digital procedures by constant collection of feedback from business & customers
- Targeting strategic assignments in Program Management with an organization of repute
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Facilitated workshops to collect project requirements and user feedback.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Updated customers and senior leaders on progress and roadblocks.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Developed and implemented project plans and budgets to ensure successful execution.
Education
B.Sc. - Computer Science
Pune Univesity
2005
Skills
- Managing Multiple Projects
- Budgeting and Forecasting
- Performance Improvement
- Customer Relationship Management
Accomplishments
- Led a program of 192 staff members for a large program to manage network transition.
Certification
- Certified PMP
- ITIL 4
- Certified Agile Leader [Capgemini] - Aug 2023
Timeline
Senior Project Manager
Capgemini
11.2022 - Current
Senior Project Manager
Infosys Limited
01.2006 - 10.2022
B.Sc. - Computer Science
Pune Univesity
Similar Profiles
Abdoul-rahim DombaAbdoul-rahim Domba
Ingénieur d'études et de recherche at CapgeminiIngénieur d'études et de recherche at Capgemini
Bélinda BONACINABélinda BONACINA
Document Management, quality and configuration at CAPGEMINIDocument Management, quality and configuration at CAPGEMINI
Namrata DwivediNamrata Dwivedi
Front End Developer at CapgeminiFront End Developer at Capgemini