Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Watan Singh

Bangalore

Summary

Results-driven professional with over seven years of experience at Amazon, specializing in vendor portfolio management across EU marketplaces and generating over $100M in annual revenue. Expertise includes performance analysis, root-cause diagnostics, and the implementation of scalable solutions, such as automation frameworks and suppression resolution models, which have significantly improved SLA adherence and saved over 30 FTEs. Recognized with the prestigious RISE Award and L7 leadership acknowledgment for outstanding contributions. Proven ability to lead cross-functional initiatives with Retail, Finance, and Tech teams while employing data-driven strategies to enhance catalog health and streamline SOPs. Thrives in fast-paced environments to deliver measurable impact through strategic innovation and effective collaboration.

Overview

8
8
years of professional experience

Work History

Account Consultant I - Account Management

Amazon
10.2022 - Current

Key Achievements:

  • Spearheaded EU marketplace optimization for Edgard & Cooper delivering €239,625 GMS (+201% YoY), recognized with Q4 RISE award for exceptional vendor management
  • Led VASCo implementation achieving highest recorded improvement (50.22% to 64.41%) across 7 GLs in Consumables
  • Developed expedited FR suppression framework, reducing resolution time from 2 weeks to 48 hours, protecting €100K revenue (L7 recognition)

Core Responsibilities:

  • Manage Pan-EU vendor portfolio overseeing operational metrics and business reviews
  • Drive strategic initiatives for marketplace optimization and vendor performance
  • Lead cross-functional projects for process improvement and automation
  • Develop and implement data-driven business strategies
  • Train and mentor team members on operational excellence

Sr. Catalog Specialist

Amazon
01.2021 - 10.2022
  • Orchestrated Philips EU8 operations achieving 96% SLA across 678 cases
  • Implemented automation systems delivering 30.95% efficiency gain, saving 12 headcounts
  • Managed critical metrics across multiple product categories
  • Drove cross-functional process improvements with Tech/Non-Tech teams
  • Provided consultancy in Selection, Availability, Traffic, and Conversion

Vendor Management- Selling Partner Support Associate

Amazon
11.2017 - 01.2021
  • Executed EDI integration and vendor catalog management
  • Managed cross-functional resolutions for selling partners
  • Achieved consistent performance targets in vendor support
  • Handled high-priority vendor escalations and catalog issues

Education

Bachelor of Business Management - Human Resources Management

St. Francis De Sales College, Bangalore University
11.2015

Skills

  • Vendor Management
  • Business Analysis
  • Process Improvement
  • Performance Optimization
  • Strategic Planning
  • Cross-functional Leadership
  • Account Management
  • Stakeholder Management
  • Project Leadership

Accomplishments

    Marketplace Optimization (2024)

  • Eliminated critical EU marketplace blockers for Edgard & Cooper: achieved 94% above-target Black Friday performance (€239,625 GMS, +201% YoY)
  • Developed expedited FR suppression resolution framework: reduced resolution time from 2 weeks to 48 hours, mitigating €100K+ potential revenue loss
  • Drove VASCo coverage from 50.22% to 64.41% (highest MoM improvement in Consumables), implementing scalable monitoring system across 7 GLs
  • Process Transformation (2021-2022)

  • Designed and implemented LBB automation system, reducing headcount by 30.95% while increasing automated report generation by 32.59%
  • Streamlined C-returns process, saving 12 FTEs (177 hours), enabling generation of 480+ weekly reports and 530 monthly reports
  • Led Philips EU8 pilot project, achieving 96% SLA compliance across 678 reports and vendor requests within 3-month timeline

Timeline

Account Consultant I - Account Management

Amazon
10.2022 - Current

Sr. Catalog Specialist

Amazon
01.2021 - 10.2022

Vendor Management- Selling Partner Support Associate

Amazon
11.2017 - 01.2021

Bachelor of Business Management - Human Resources Management

St. Francis De Sales College, Bangalore University
Watan Singh