Wendy Fitzgerald
New Albany
Summary
Results-driven Cheese Specialist possessing proven skills in cheese crafting, quality control, and customer engagement. Committed to innovating specialty cheese creations while enhancing customer experiences.
Overview
8
8
years of professional experience
Work History
ASSISTANT CHEESE MAKER
Capriole Goat Cheese
Greenville
06.2025 - Current
- Craft diverse goat cheese styles using traditional methods.
- Collaborate with staff to innovate specialty cheese creations.
- Document production processes to maintain consistent cheese quality.
- Sampled cheese products regularly to assess quality and refine processes for optimal flavors.
- Conduct moisture content analyses with refractometer or hydrometer.
- Measure ingredients precisely according to recipes for various cheeses.
- Advised customers on cheese types and their applications to enhance product selection.
Specialty Cheese Specialist
Madison-Lane Sales and Marketing
Wilsonville
10.2022 - 03.2024
- Sourced high-quality, artisanal cheeses through vendor collaboration.
- Coordinated promotional activities, enhancing customer engagement with signage, sampling events, and special offers.
- Maintained accurate records of inventory levels, pricing and sales data.
- Monitored customer preferences to maintain optimal stock levels and meet demand.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Cheese Manager
New Seasons Market
Portland
07.2018 - 09.2022
- Oversaw daily operations of cheese department, optimizing workflows to ensure efficient service and product availability.
- Curated diverse cheese selection to delight customers and meet their preferences, fostering a loyal clientele.
- Educated customers and staff on cheese varieties and pairing options through engaging tastings, enhancing their appreciation for quality cheese.
- Trained staff on proper handling, storage, and cutting techniques for various types of cheese.
- Controlled product freshness by expertly managing rotation, promotions and removal of expired merchandise.
- Assisted customers in selecting appropriate types of cheese based on their individual preferences.
Education
Bachelor of Arts - English Literature
The Ohio State University
Columbus, OH12.1999
Skills
- Cheese crafting
- Recipe formulation
- Cheese pairing
- Tasting evaluations
- Cheese preservation
- Quality control
- Cheese expertise
- Inventory management
- Retail merchandising
Timeline
ASSISTANT CHEESE MAKER
Capriole Goat Cheese
06.2025 - Current
Specialty Cheese Specialist
Madison-Lane Sales and Marketing
10.2022 - 03.2024
Cheese Manager
New Seasons Market
07.2018 - 09.2022
Bachelor of Arts - English Literature
The Ohio State University