Whitney Schofield
Linton
Summary
Adept at venipuncture and patient care, I significantly enhanced specimen handling accuracy at Greene County General Hospital. My background also includes roles in food service and retail management, where I honed multitasking and customer service skills, leading to improved customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Phlebotomist
Greene County General Hospital
09.2024 - 12.2024
- Performed venipunctures, heel sticks for pediatric patients.
- Drew blood from veins by straight stick needles and butterfly venipuncture methods.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Verified proper storage and transportation of specimens to laboratories.
- Centrifuged blood samples as outlined in clinical protocols.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Cook
Greene County General Hospital
10.2023 - 09.2024
- Prepared and served various food items in fast-paced type environment.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Assistant Manager
Family Dollar
03.2023 - 09.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strong working relationships with staff, fostering a positive work environment.
Cashier Assistant
Hobby Lobby
09.2022 - 01.2023
- Bagged items securely to minimize breakages and reduce losses.
- Processed refunds and exchanges in accordance with company policy.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
Sales Associate
Clyde's Pools
07.2019 - 08.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Linton Stockton School Corp
Linton, IN05-2022
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Teamwork and collaboration
- Time management
Timeline
Phlebotomist
Greene County General Hospital
09.2024 - 12.2024
Cook
Greene County General Hospital
10.2023 - 09.2024
Assistant Manager
Family Dollar
03.2023 - 09.2023
Cashier Assistant
Hobby Lobby
09.2022 - 01.2023
Sales Associate
Clyde's Pools
07.2019 - 08.2022
High School Diploma -
Linton Stockton School Corp
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