Summary
Overview
Work History
Education
Skills
Interests
Hobbies
Timeline
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Dhyann NK

Data Entry Specialist
Thrissur,Kerala

Summary

Dynamic professional with a proven track record at Relief Medicals Thrissur, excelling in data entry and customer service. Recognized for achieving a 95% accuracy rate in purchase verification, enhancing vendor relationships. Strong communicator and dependable team player, adept at multitasking and problem-solving in fast-paced environments.

Overview

6
6
years of professional experience
1
1
year of post-secondary education
4
4
Languages

Work History

Purchase Verification In-Charge

Relief Medicals Thrissur
Thrissur
01.2025 - 04.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Oversaw the purchase verification process, ensuring accurate data entry and correction by vendors.
  • Coordinated with the data entry department to streamline operations and enhance vendor payment efficiency.
  • Achieved a 95% accuracy rate in data verification, significantly reducing payment delays and improving vendor relationships.
  • Contributed to Relief Medicals' mission of providing timely medical supplies through meticulous data management.

Head Cashier

Relief Medicals Thrissur
Thrissur
12.2024 - 01.2025
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Contributed to store promotions by informing customers of available discounts or special offers at checkout.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Processed both cash and card purchases and returns.
  • Enhanced customer experience by greeting and assisting clients, fostering a welcoming environment.
  • Streamlined store operations, contributing to a 15% increase in customer satisfaction ratings.

Front Office Assistant

Hotel Merlin International
Thrissur
11.2023 - 01.2024
  • Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
  • Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
  • Directed phone inquiries, answered guests' questions, and scheduled appointments.
  • Served as the first point of contact, ensuring a warm welcome for all guests.
  • Streamlined check-in and check-out processes, improving operational efficiency.
  • Leveraged guest feedback to enhance service quality and respond to online reviews effectively.

Front Desk Manager

Marina Suites Airport Hotel
Kochi
11.2023 - 11.2023
  • Handled tasks and responsibilities for front office employees during periods of understaffing.
  • Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed guests upon arrival.
  • Resolved guest complaints by addressing issues with rooms promptly.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Streamlined the check-in and check-out processes, enhancing guest satisfaction and operational efficiency.
  • Implemented upselling strategies that increased room revenue by 15% while maintaining high guest satisfaction levels.
  • Collected and analyzed guest feedback to improve service quality and respond to online reviews effectively.

Android Device Tester

Infinix Mobile
Noida
12.2019 - 07.2023
  • Collaborated with a dedicated team to rigorously test new Infinix branded phones for stability and functionality.
  • Identified and resolved firmware bugs, ensuring a seamless user experience prior to product launch in India.
  • Maintained direct communication with the R&D team in Hong Kong for efficient bug resolution.
  • Recognized as the top performer in the team, contributing to the successful launch of multiple devices.

Forum Manager

Infinix Mobile
Noida
09.2019 - 12.2019
  • I played a pivotal role in managing the Infinix X-Club India forum, significantly enhancing user engagement and community interaction.
  • Successfully increased daily user traffic by 40-45% through targeted engagement initiatives.
  • Developed and executed promotional campaigns to uplift user morale and participation.
  • Cultivated a space for users to share feedback, queries, and tech insights, enriching the overall user experience.

Education

High School Diploma -

Devamatha CMI Public School
Thrissur
06.2017 - 06.2018

Skills

Interests

Staying Up to date on the latest technologies

Writing or reading literature

Hobbies

  • Reading up on the latest tech news.
  • watching online reviews and guides about latest tech marvels.
  • Reading and writing literature.
  • Enjoying music.
  • Exploring social media for any positive contents.

Timeline

Purchase Verification In-Charge

Relief Medicals Thrissur
01.2025 - 04.2025

Head Cashier

Relief Medicals Thrissur
12.2024 - 01.2025

Front Office Assistant

Hotel Merlin International
11.2023 - 01.2024

Front Desk Manager

Marina Suites Airport Hotel
11.2023 - 11.2023

Android Device Tester

Infinix Mobile
12.2019 - 07.2023

Forum Manager

Infinix Mobile
09.2019 - 12.2019

High School Diploma -

Devamatha CMI Public School
06.2017 - 06.2018
Dhyann NKData Entry Specialist