William Hendricks
Plymouth
Summary
Dynamic Bore Operator with extensive experience at NIPSCO, skilled in hydraulic systems and pipe installation. Proven track record of enhancing operational efficiency and safety through innovative process improvements. Strong communicator and team player, adept at training personnel and implementing safety protocols, resulting in a significant reduction in downtime and increased project success. Outstanding in tap and stop operations.
Overview
16
16
years of professional experience
Work History
Bore Operator
NIPSCO
Plymouth, IN
04.2017 - Current
- Operated drilling equipment to ensure precise borehole creation for utility installation.
- Conducted regular maintenance on bore machinery to enhance operational efficiency and prevent downtime.
- Collaborated with team members to assess site conditions and adapt drilling plans accordingly.
- Monitored drilling progress, ensuring compliance with safety regulations and operational standards.
- Trained new operators on equipment handling and safety protocols to promote a safe work environment.
- Implemented process improvements that reduced operational delays during drilling activities.
- Coordinated with engineering teams to optimize bore designs based on project specifications.
- Led safety briefings, reinforcing best practices and minimizing risk during operations.
- Adapted quickly to changing weather conditions or unexpected challenges, maintaining consistent progress on assigned tasks.
- Conducted thorough pre-drilling assessments to identify potential hazards or obstacles for timely project completion.
- Coordinated closely with other crew members for efficient execution of tasks, fostering strong teamwork on site.
- Optimized rig setup procedures for faster deployment times, increasing overall project efficiency substantially.
- Increased bore operator efficiency by implementing advanced drilling techniques and equipment.
- Evaluated soil conditions to determine appropriate drilling strategies, optimizing resource allocation and effectiveness.
- Enhanced workplace safety by strictly adhering to industry guidelines and conducting regular inspections.
- Mentored junior bore operators in proper techniques and procedures, enhancing team skillsets.
- Implemented preventive maintenance schedules for drilling equipment, significantly reducing repair costs and downtime.
- Operated various types of drilling equipment, ensuring optimal performance and minimal downtime.
- Provided expert input during pre-project meetings with clients and stakeholders to establish clear expectations regarding deliverables timeline.
- Determined accurate angles and depths before drilling or giving instructions.
- Maintained compliance requirements, work instructions and program procedures to promote safety.
- Coordinated and managed all rig moving operations
- Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
- Monitored drilling operations and machines.
- Provided expertise to support day drilling operations.
- Trained and supervised all site personnel.
- Performed minor assembly such as fastening parts with nuts, bolts or screws using power tools or hand tools.
- Trained new workers to apply proper drilling techniques and comply with safety procedures.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Observed drilling or boring machine operations to detect issues.
- Operated directional bore machine to establish or expand pathways for placing conduit.
- Certified to tap and stop natural gas pipelines 4in and smaller
Heavy Equipment Operator
NIPSCO
Plymouth, IN
04.2017 - 05.2019
- Operated heavy machinery while adhering to safety protocols and guidelines.
- Conducted pre-operation inspections to ensure equipment readiness and compliance.
- Assisted in routine maintenance tasks to support optimal equipment performance.
- Collaborated with team members to execute site-specific operations efficiently.
- Learned and utilized various tools and systems for effective equipment handling.
- Followed established procedures for material handling and site operations.
- Maintained communication with supervisors regarding operational status and challenges.
- Adapted quickly to new tasks and machinery under supervision of experienced operators.
- Operated range of heavy equipment on regular basis with advanced skill.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
- Met project demands consistently through careful and consistent operation of heavy equipment.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Operated machining equipment safely with team of operators.
- Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
- Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Moved equipment between job locations using truck and trailer.
- Assisted in training new hires on proper operation techniques and safety procedures for various pieces of heavy equipment.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Boosted overall project efficiency by effectively planning machine movements and coordinating with other operators onsite.
- Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
- Mitigated potential hazards by promptly reporting unsafe conditions or damaged equipment to supervisors.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.
- Upheld company reputation for quality workmanship through precise execution of tasks according to blueprints and specifications.
- Collaborated closely with site engineers and project managers to ensure accurate implementation of construction plans.
- Assisted team in setting up and dismantling equipment and tools to use for construction.
- Supported environmental initiatives by adhering to best practices in erosion control, sediment management, and stormwater runoff prevention during operations.
- Facilitated smooth transitions between job sites by transporting heavy equipment using flatbed trucks or trailers when necessary.
- Streamlined excavation processes to meet stringent deadlines, operating excavators with precision.
- Reduced equipment downtime, performing routine maintenance and minor repairs.
- Improved safety records, leading by example in wearing protective gear and following all site safety guidelines.
- Fostered positive relationships with site contractors, ensuring equipment needs were met promptly and efficiently.
- Followed safety protocols while operating machinery.
- Loaded and unloaded construction materials on site.
- Loaded and moved materials such as dirt and rocks based on specific job needs.
- Assessed work sites daily for potential hazards.
- Inspected and maintained heavy equipment used in construction projects.
- Monitored fuel, oil and water levels of heavy equipment.
- Transported materials and equipment to and from construction sites.
- Monitored and adjusted speed of heavy machinery for safe operation.
- Read blueprints and understood technical drawings.
- Certified to tap and stop natural gas pipelines 4in and smaller
Meter Reader
NIPSCO
Peru, IN
03.2014 - 04.2017
- Collected and recorded meter readings accurately for residential and commercial properties.
- Inspected meters for functionality and reported discrepancies to ensure service reliability.
- Maintained detailed records of readings, customer interactions, and service requests.
- Ensured compliance with safety protocols while navigating various terrains during reading routes.
- Assisted in training new hires on meter reading procedures and safety standards.
- Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Enhanced overall efficiency by utilizing handheld devices for quick data entry during site visits.
- Performed regular maintenance checks on meters, ensuring accurate readings and early identification of potential issues.
- Upheld strict confidentiality standards when dealing with sensitive customer information such as addresses and account details.
- Increased consumer satisfaction by addressing inquiries about meter readings and providing clear explanations.
- Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
- Enhanced billing efficiency by promptly submitting accurate meter readings, ensuring timely invoicing for customers.
- Assisted in training new hires, sharing best practices for accurate and efficient meter reading processes.
- Trained new meter readers to apply best practices and comply with safety procedures.
- Utilize GPS technology to locate customers accurately and avoid delays.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Educated customers to provide information on energy conservation techniques.
Lathe Operator
Polygon
Walkerton, IN
08.2010 - 03.2014
- Operated various lathes to produce precision components according to specifications.
- Calibrated and maintained equipment for optimal performance, ensuring high quality of finished products.
- Monitored production processes to identify and resolve issues promptly, minimizing downtime.
- Trained junior operators on safe machine operation and best practices for efficiency.
- Conducted routine inspections and quality control checks to uphold manufacturing standards.
- Upheld a clean work environment by performing routine housekeeping tasks around the machine area.
- Reduced material waste by consistently monitoring cutting tools for wear and replacing them as needed.
- Enhanced production efficiency by optimizing lathe machine settings and implementing preventative maintenance measures.
- Managed inventory of raw materials and cutting tools, reducing delays due to insufficient stock levels.
- Adhered to company protocols for documentation, ensuring accurate record-keeping of daily activities and results.
- Increased safety within the workplace by conducting regular equipment inspections and identifying potential hazards.
- Consistently met or exceeded production goals through diligent work ethic and attention to detail.
- Maintained high-quality standards in finished products through precise measurement and adherence to blueprints specifications.
- Adhered to safety procedures and regulations during CNC lathe operations.
- Maintained CNC lathe via established preventive maintenance schedules.
Education
High School Diploma - General Studies
Plymouth High School
Plymouth, IN05.2008
Skills
- Traffic control
- Hydraulic systems
- Pipe installation
- Pipe maintenance and repair
- Tap operator 2in and smaller
- Safety team
- Bore and locate operator
Timeline
Bore Operator
NIPSCO
04.2017 - Current
Heavy Equipment Operator
NIPSCO
04.2017 - 05.2019
Meter Reader
NIPSCO
03.2014 - 04.2017
Lathe Operator
Polygon
08.2010 - 03.2014
High School Diploma - General Studies
Plymouth High School