William Shekar
Bengaluru
Summary
Skilled Senior Manager with over 15 Yrs of experience in various sectors & skilled in cross-functional collaboration. Optimizes processes and communication and drive results in WH Operations, Logistics, Order Management and Fulfillment. Dedicated to continuously improving professional knowledge and business operations by applying top-notch Analytical, Team Handling & Fulfillment skills.
Overview
15
15
years of professional experience
Work History
Senior Manager
ShopUp
Dhaka
02.2020 - Current
- Fleet Vendor Management (3PL, LTL, FTL & CPG)
- Fulfillment (3PL, LTL, FTL & CPG)
- Order Management.
- P&L budget working. AOP Planning.
- Created weekly/monthly reports for management summarizing key metrics related to order fulfillment volume, accuracy, timeliness, target vs achievements.
- Reconciliation (Product & Receivables).
- Process Improvement.
- Product Managment and Improvements.
- Warehouse Management (3PL, LTL & CPG).
- Pickup, Linehaul and Last Mile Delivery Planning.
- Rider Availability.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
- Developed and implemented strategies to ensure efficient order fulfillment processes.
- Monitored accounts receivables, assisted in collecting past-due invoices and reconciled payments with invoices.
- Daily COD Collections & Daily Merchant Payout Planning.
- Petty Cash Accounting and Disbursement.
- Scheduled materials shipments and transportation for on-time delivery, reducing delays.
- Reviewed supplies inventory levels and purchased necessary items.
- Evaluated current methods of workflow optimization and suggested improvements when necessary.
- Implemented quality assurance practices throughout the fulfillment process to reduce errors and improve overall customer satisfaction.
- Mastered company sales and order management processes, becoming go-to expert in company, answering questions from various personnel levels.
- Monitored workers and reviewed completed work for proper performance.
- Assisted with problem solving initiatives during peak periods of activity within the warehouse environment.
- Challan & POD Collection for billings.
- Client Billing and collections.
Assistant Manager
Voonik Technologies PVT LTD
Bengaluru
03.2016 - 01.2020
- Handling 3PL Logistics & Onboarding 3PL Logistics.
- Order Management.
- Warehouse Management (Private Label).
- Market Place Fulfillment.
- Vendor & Customer Escalation (Issue Resolving)
- Monitored operations and reviewed records and metrics to understand logistics performance.
- Implemented & improved the process by automating API, implementation of SOPs, streamlining
workflow & creating team work environment to enhance productivity - Coordinated communications between internal stakeholders on escalations and external vendors.
- Merchant Payout.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Order Reconciliation & Invoice Reconciliations.
Operation Executive
EcomExpress Pvt Ltd
Bengaluru
09.2015 - 03.2016
- Warehouse Management
- Team Handling
- LM Delivery, FM Pickup & Reverse Pickups.
- COD collection Reconcile
- Stock Reconcile
- Operation Planning
Analyst
Repucom Media Analysis India Pvt Ltd
Bengaluru
03.2014 - 10.2015
- Media Exposure & Signage Analysis.
- Analyze Footage.
- Quality Check.
- Data Validation.
- Sharing Daily Report and Weekly Report to the Line Manager.
Sales Executive
Kezia Marketing
Bengaluru
08.2012 - 03.2014
- Sell products, introduces new dealer.
- Credit Notes and collection.
- Inventory handling
Team Lead
MK Techno Soft India Pvt Ltd
Bengaluru
11.2010 - 07.2012
- Offline Data Entry, (Docomo and Aircel) Application Form Filling to the Central DB.
- Quality Check.
- Project Handing & Planning
- Team Management
- Reconcile & Reporting.
Sales Officer
ICICI Lombard GIC Ltd
Bengaluru
11.2008 - 09.2010
- Selling Motor Insurance, Travel Insurance & Health Insurance.
- Onboard New Agents.
- Payment Collection.
- Client Handling.
Education
Bachelor in Management Studies - Computer And Information Sciences
Indian School of Business Management & Administrat
Bangalore, India01-2013
Diploma in Business Management - Human Resources Management
ISBM
Bangalore, India01-2010
PUC - Commerce
Bangalore City College
Bangalore, India01-2004
SSLC -
Christ The King School.
Bangalore, India01-2002
Skills
- Cross-Functional Team Leadership
- Strategic Planning
- Operations Planning
- Data-Driven Decision-Making
- Budget Oversight
- Business Performance Management
- Cross-Functional Collaboration
- Vehicle Management
- Vendor Management
- Fulfillment
- Data Analytics
- Reporting Oversight
- Organizational Improvement
- Resource Allocation
- Reporting Management
Accomplishments
- Recognized as a Proud Leader in the current organization.
Languages
English
First Language
Tamil
Upper Intermediate (B2)
B2
Kannada
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Timeline
Senior Manager
ShopUp
02.2020 - Current
Assistant Manager
Voonik Technologies PVT LTD
03.2016 - 01.2020
Operation Executive
EcomExpress Pvt Ltd
09.2015 - 03.2016
Analyst
Repucom Media Analysis India Pvt Ltd
03.2014 - 10.2015
Sales Executive
Kezia Marketing
08.2012 - 03.2014
Team Lead
MK Techno Soft India Pvt Ltd
11.2010 - 07.2012
Sales Officer
ICICI Lombard GIC Ltd
11.2008 - 09.2010
Bachelor in Management Studies - Computer And Information Sciences
Indian School of Business Management & Administrat
Diploma in Business Management - Human Resources Management
ISBM
PUC - Commerce
Bangalore City College
SSLC -
Christ The King School.
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