William Short
New Carlisle
Summary
Operations Manager proficient in schedule, materials and budget management. Operates effectively in challenging, fast-paced environments and coordinates well with team members and customers of all backgrounds. Experienced in supervisory leadership as well as working directly with members of my own team. Successful in people management as well as increasing profit and maximizing efficiency.
-Served my community faithfully as a 10-year veteran of the Saint Joseph County Police Department, serving 2-1/2 years as a Deputy in the jail before being promoted to a Merit Police Officer in 2012. From there I transitioned to North Liberty Police Department where I have continued with the same steadfast passion and determination in service to the members of the community. A resident of Saint Joseph County for over 30 years and committed to the safety and security of this community and developing a strong positive relationship between the community and the police.
Overview
18
18
years of professional experience
Work History
Business Operations Manager
Bunk & Biscuit
Niles
10.2020 - Current
- Demonstrated excellent network and relationship building with both external and internal customers/business partners.
- Managed 50+ employees across 6 Divisions of the company including all hiring and firing.
- Created strategies to develop and expand existing customer sales, which resulted in increased profit margins and streamlined efficiency.
- Directed business operation processes and developed policies.
- Created all building projects from concept to budget and materials list, then completed the building/expansion/remodel projects by utilizing in-house as well as subcontracted labor to ensure timely completion and adherence to the budget.
- Oversaw company operations, including customer service, resource management and profitability.
- Evaluated and resolved conflicts and addressed internal and external business problems, building customer confidence by actively listening to concerns and giving appropriate feedback.
- Maintained consistent dynamic atmosphere with enthusiasm and purpose to enhance morale amongst the employees.
- Developed departmental goals and standards in line with supporting organization's mission and strategic vision.
- In charge of day to day financial responsibilities including payroll and auditing the accounts payables and accounts receivables.
- Developed training materials for new staff on operational procedures and best practices.
- Prepared staff work schedules and assigned team members to specific duties.
- Served as HR which included resolving workplace conflicts, addressing employee grievances, and managing performance/ disciplinary issues, as well as the interviewing and hiring of all potential employees.
Police Officer
North Liberty Police Department
North Liberty
11.2019 - 11.2024
- Responded quickly to dispatch, taking appropriate action at crime and disaster scenes.
- Prepared cases for trial and appeared and testified in court as witness.
- Prevented illegal entry, prohibiting goods and smuggling of illegal drugs and other contraband by conducting vehicle searches during traffic stops.
- Communicated with subjects and witnesses to acquire and verify information relevant to roadway accident investigations.
- Checked with local pawnshops to locate stolen property.
- Wrote detailed arrest and accident reports, served active warrants and subpoenas.
- Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
Site Superintendent
Monroe Restoration
South Bend
11.2019 - 10.2020
- Prepared presentations for customers and staff members detailing project scope, progress and results.
- Reviewed detailed work scopes and developed material lists for multiple construction projects simultaneously.
- Discussed proposals with interested parties such as vendors and contractors to maintain good win-win relationships as well as ensuring the greatest profit margin possible.
- Developed project budgets, work orders, purchase orders, in-house and subcontractor scheduling.
- Produced status reports for customers and senior management regularly for all ongoing and upcoming projects as well as detailed audits of closed out projects.
- Prioritized needs and delegated assignments in order to handle multiple projects simultaneously.
- Introduced change improvement plans to ensure process alignments with specific goals, methodologies and initiatives throughout each quarter to grow profits and business capacities.
Police Corporal
Saint Joseph County Police Department
South Bend
05.2012 - 11.2019
- Performed standard police duties of neighborhood patrol, business checks, on-going case follow-ups, and civil complaints.
- Experienced in report writing, evidence collection, scene security, directing traffic, traffic stops, citations, and investigating traffic accidents.
- I have focused the majority of my efforts as a police officer in major drug cases and for several years have led my department in felony drug arrests as well as misdemeanor drug arrests.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Protected motorists and pedestrians by providing traffic control at traffic accident scenes, congested areas, schools and special events.
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Attended departmental meetings, providing feedback to enhance future performance.
- Earned reputation for good attendance and hard work.
Deputy Jailer
Saint Joseph County Police Department
South Bend
12.2009 - 05.2012
- Was routinely responsible for the safety and security of more than 190 inmates with the assistance of one direct partner.
- Conducted routine walk-throughs and corresponding headcounts several times per shift.
- Overseen several meal passes each shift and assisted the Nursing Staff with each medical pass.
- Investigated inmate complaints as well as criminal investigations that were discovered under my watch.
- Participated in discussions with personnel to address job performance of subordinates.
Bricklayer
Bricklayers Local 4 In-Ky
Lakeville
03.2008 - 07.2009
- Laying bricks, stones or other similar materials, to build chimneys, fireplaces, patios, walls or walkways.
- I worked as a bricklayer for several years before joining the union and completed multiple areas of specific field training both locally and on the east coast.
- Fabricated modified and repaired various structure such as walls, sidewalks, curbs, floors and other surfaces.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education
Law Enforcement Certificate - Law Enforcement
Indiana Law Enforcement Academy
2012
High School Diploma - General Education
Washington High School
2005
Skills
- Indiana Law Enforcement Academy Graduate of Class 12-197
- Basic & Advanced Interview Tactics Classes Through the ATF/FBI
- Certified Crime Scene Technician
- Roadside Drug Interdiction Training Classes
- CCW Permit, 2009-Present
- CPR & First Aid Certified
- Taser Certified
- Patrol Rifle Certified
- Advanced Knowledge of Computers
- Problem Resolution
- Project Organization
- Team Building
- Budgets
- Schedules
- Team Management
- Process Improvement
- Communications
- Supervision
- Invoice Generation
- Schedule oversight
Affiliations
- Rick Morton (Police Officer Retired) (574)-386-9863
- Rich Hoffman (Reverend/Pastor) (219)-716-7077
- Michael Banicki (Police Officer Retired, Sergeant) (574)-298-3444
- Rodney Wisser (Police Officer, Mid-Corporal) (574)-876-6062
- Sean Stuart (Police Officer Retired, Assistant Chief) 574-339-8987
Timeline
Business Operations Manager
Bunk & Biscuit
10.2020 - Current
Police Officer
North Liberty Police Department
11.2019 - 11.2024
Site Superintendent
Monroe Restoration
11.2019 - 10.2020
Police Corporal
Saint Joseph County Police Department
05.2012 - 11.2019
Deputy Jailer
Saint Joseph County Police Department
12.2009 - 05.2012
Bricklayer
Bricklayers Local 4 In-Ky
03.2008 - 07.2009
Law Enforcement Certificate - Law Enforcement
Indiana Law Enforcement Academy
High School Diploma - General Education
Washington High School