Playing Open door games
Wilson Massey
Administrator
Pudarpur
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Hostel Warden
Holy Child School
RUdarpur
10.2018 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Applied effective time management techniques to meet tight deadlines.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Export Manager
Aaradhya Exim Pvt. Ltd.
Pune
10.2015 - 07.2018
- Prepared various import, export and supplier forms for customs submittal.
- Designed export strategies to meet project delivery requirements.
- Compiled purchase orders to post international shipments in company logs.
- Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
- Administered export of Agriculture products for compliance with company and customs export policies.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
Facility Manager
Prowiz Pvt Ltd.(Nestle India Ltd.)
Rudarpur
03.2013 - 09.2015
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Supervised staff of 70 in day-to-day activities.
- Conducted daily inspections of facility grounds, external structure, systems, and equipment.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Reviewed and oversaw construction and renovation projects.
- Ordered, maintained and distributed supplies and inventory.
- Maintained facility grounds, equipment and safety compliance.
Airline Customer Service Agent
WNS(Virgin Atlantic Airways)
Delhi
02.2007 - 12.2012
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
BBA - B.Com
Pune University
Pune 06.2001 - 10.2006
High School Diploma -
SDA Inter College
Roorkee 04.1999 - 03.2000
Skills
Attention to Detail
undefinedCertification
Certified Carrier Coach
Interests
Timeline
Certified Carrier Coach
10-2021
Hostel Warden
Holy Child School
10.2018 - Current
Export Manager
Aaradhya Exim Pvt. Ltd.
10.2015 - 07.2018
Facility Manager
Prowiz Pvt Ltd.(Nestle India Ltd.)
03.2013 - 09.2015
Airline Customer Service Agent
WNS(Virgin Atlantic Airways)
02.2007 - 12.2012
BBA - B.Com
Pune University
06.2001 - 10.2006
High School Diploma -
SDA Inter College
04.1999 - 03.2000
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