WINGSON MAIREMBAM

• Delivered exceptional guest service to enhance overall customer satisfaction.
• Collaborated with team members to resolve guest inquiries promptly.
• Assisted in daily operations, ensuring smooth workflow across departments.

• Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Served as a liaison between kitchen staff and guests regarding dietary restrictions or special requests ensuring a pleasant dining experience for all.

• Ensuring smooth operation of a section of the restaurant "Restro Luxe". Checking grooming of the staff in my section. Briefing staff on service procedures. Inspecting the area clean and tidy, table laid correctly, sideboard. Receiving Guest, Presenting menu, explaining the menu suggesting dishes, taking order. Supervising section during service and dealing with any incident and complaints.

Dedicated and friendly Waiter with experience at The Terrace , a multi-cuisine restaurant, providing excellent buffet and à la carte service. A dependable team player with strong communication and guest service skills, committed to delivering prompt, courteous service and ensuring every guest enjoys a memorable dining experience.