Wits-Derson Alcindor
Indianapolis
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Learning Ambassador
Amazon
Plainfield, IN
11.2023 - Current
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Promoted a positive learning environment by establishing clear expectations and fostering strong communication with students and parents.
- Negotiated with external training providers to secure high-quality programs at cost-effective rates.
- Assisted in the development of new hire to enhance overall learning experiences and performances warehouse wide.
Delivery Driver
Espin Express
West Palm Beach, FL
04.2021 - 10.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Security Officer
United K-9 Special Patrol
Boca Raton, FL
03.2020 - 06.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Manager
McDonald's
Coral Springs, FL
10.2018 - 04.2021
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Andrew's High School
Pompano Beach, FL06.2020
Skills
- Adaptive Learning
- Peer Mentoring
- Learning Styles
- Collaborative learning
- Time Management
- Customer Service
Languages
English
Full Professional
creole
Native or Bilingual
French
Professional Working
Timeline
Learning Ambassador
Amazon
11.2023 - Current
Delivery Driver
Espin Express
04.2021 - 10.2023
Security Officer
United K-9 Special Patrol
03.2020 - 06.2023
Manager
McDonald's
10.2018 - 04.2021
High School Diploma -
Andrew's High School