Sports
W.Liyaquath Sheriff
Channapatna
Summary
Talented, qualified professional having 10+ years of working experience in various fields. Possess diverse& professional development experience in different functions of management such as Administration, HR, Marketing, Customer care, maintaining service quality & handling team.
Overview
25
25
years of professional experience
4
4
Languages
Work History
Interior Designers - Pre Sales Executive
Homes Under Budget
11.2024 - 04.2025
- Handling Customer enquiries online, offline clients for the interior designing
- Handling Tele callers with making calls to clients, understand their requirements assist with booking site visit appointments with allotting the leads to the sales team managers.
- Converting the Qualified leads & converting into sales & closing the lead with sales team managers.
- Handling all incoming & online enquiries to fix appointments with the managers to a site visit & closing the deals.
Front Office In charge
The Cliff Edge Hotel
Madikeri, Karnataka
02.2024 - 10.2024
- Hr Recruitment of new staffs, online job postings (Indeed, Apna, Work india, Naukri.com)
- Conducting interviews & training new staffs, handling Bio, Metric attendance excel attendance, leave applications etc....
- Direct Bookings, Online Bookings, Room Allotments. Check In, Check Out. New Booking Enquiries.
- Handling Front Desk, attending Calls. Tour Arrangements, Cab Bookings.
- Restaurant arrangements, Order Taking & Billings. Handling Room services, House Keeping Handling all in house Purchases, billings Preparing Daily, weekly & Monthly Reports.
- Guest Billings - Payments.
Senior Customer Service Executive
Falcon Tele sourcing Pvt Ltd.
11.2018 - 05.2023
- Company Overview: Bangalore
- Handling 15 projects in 4 major cities.
- Handling Inbound & Outbound Calls.
- In charge of Customer Leads & converting into Sales.
- Understanding Customers requirements & allocation the leads to project managers & arranging site visits.
- Handling confidential database of customers & maintaining the Excel sheets.
- Handling the Team & motivating to complete the Sale.
- Bangalore
Customer Care Executive
Rhythms College of Fine Arts
Bangalore , Karnataka
08.2016 - 02.2018
- Company Overview: Bangalore
- In charge of 7 branches, recruitment of new staffs by job posting in online portals.
- Cash collections & Bank depositing.
- In charge of making new offers for Institutions & Pvt companies.
- Handling all Private & Govt Sectors. (Institutions, Corporate Companies & Govt Companies etc.)
- In charge of Conducting Musical workshops for all sectors.
- In charge of Music concerts & Musical workshops in IT Companies & Institutions.
- In charge of fixing special Music classes in office campus, Institutions, Apartments etc.
- Fixing special packages for employees & Collecting Fees.
- In charge of Door to Door Canvassing Handling major 7 branches.
- Bangalore
Indian Estate Manager
FESTIV FLAVORZ
07.2008 - 08.2011
- Company Overview: PORTHAR COURT, NIGERIA
- Handling new recruitments of new Local African staffs for Restaurant, Bar, House keeping Dept & training in charge etc.
- In charge of Indian Restaurant & Expats Accommodations.
- Preparing store requisition & making stock reports.
- Menu planning.
- Responsible in preparing daily rosters and attendance sheets.
- Communicating with Plant employees, follow-ups day to day work functions.
- Responsible for local staff attendance, replacements of new staffs & preparing daily rosters and attendance sheets.
- Preparing Daily, Weekly & Monthly Reports.
- PORTHAR COURT, NIGERIA
Admin Assistant
Intimate Associate
Bangalore, Karnataka
04.2000 - 06.2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Bachelor of arts - Public Administration
Skills
MS Office (Word, Excel, PowerPoint)
Place
Bangalore, India
Interests
Timeline
Interior Designers - Pre Sales Executive
Homes Under Budget
11.2024 - 04.2025
Front Office In charge
The Cliff Edge Hotel
02.2024 - 10.2024
Senior Customer Service Executive
Falcon Tele sourcing Pvt Ltd.
11.2018 - 05.2023
Customer Care Executive
Rhythms College of Fine Arts
08.2016 - 02.2018
Indian Estate Manager
FESTIV FLAVORZ
07.2008 - 08.2011
Admin Assistant
Intimate Associate
04.2000 - 06.2008
Bachelor of arts - Public Administration
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