Summary
Overview
Work History
Education
Skills
Place
Interests
Timeline
Receptionist
W.Liyaquath Sheriff

W.Liyaquath Sheriff

Channapatna

Summary

Talented, qualified professional having 10+ years of working experience in various fields. Possess diverse& professional development experience in different functions of management such as Administration, HR, Marketing, Customer care, maintaining service quality & handling team.

Overview

25
25
years of professional experience
4
4
Languages

Work History

Interior Designers - Pre Sales Executive

Homes Under Budget
11.2024 - 04.2025
  • Handling Customer enquiries online, offline clients for the interior designing
  • Handling Tele callers with making calls to clients, understand their requirements assist with booking site visit appointments with allotting the leads to the sales team managers.
  • Converting the Qualified leads & converting into sales & closing the lead with sales team managers.
  • Handling all incoming & online enquiries to fix appointments with the managers to a site visit & closing the deals.

Front Office In charge

The Cliff Edge Hotel
Madikeri, Karnataka
02.2024 - 10.2024
  • Hr Recruitment of new staffs, online job postings (Indeed, Apna, Work india, Naukri.com)
  • Conducting interviews & training new staffs, handling Bio, Metric attendance excel attendance, leave applications etc....
  • Direct Bookings, Online Bookings, Room Allotments. Check In, Check Out. New Booking Enquiries.
  • Handling Front Desk, attending Calls. Tour Arrangements, Cab Bookings.
  • Restaurant arrangements, Order Taking & Billings. Handling Room services, House Keeping Handling all in house Purchases, billings Preparing Daily, weekly & Monthly Reports.
  • Guest Billings - Payments.

Senior Customer Service Executive

Falcon Tele sourcing Pvt Ltd.
11.2018 - 05.2023
  • Company Overview: Bangalore
  • Handling 15 projects in 4 major cities.
  • Handling Inbound & Outbound Calls.
  • In charge of Customer Leads & converting into Sales.
  • Understanding Customers requirements & allocation the leads to project managers & arranging site visits.
  • Handling confidential database of customers & maintaining the Excel sheets.
  • Handling the Team & motivating to complete the Sale.
  • Bangalore

Customer Care Executive

Rhythms College of Fine Arts
Bangalore , Karnataka
08.2016 - 02.2018
  • Company Overview: Bangalore
  • In charge of 7 branches, recruitment of new staffs by job posting in online portals.
  • Cash collections & Bank depositing.
  • In charge of making new offers for Institutions & Pvt companies.
  • Handling all Private & Govt Sectors. (Institutions, Corporate Companies & Govt Companies etc.)
  • In charge of Conducting Musical workshops for all sectors.
  • In charge of Music concerts & Musical workshops in IT Companies & Institutions.
  • In charge of fixing special Music classes in office campus, Institutions, Apartments etc.
  • Fixing special packages for employees & Collecting Fees.
  • In charge of Door to Door Canvassing Handling major 7 branches.
  • Bangalore

Indian Estate Manager

FESTIV FLAVORZ
07.2008 - 08.2011
  • Company Overview: PORTHAR COURT, NIGERIA
  • Handling new recruitments of new Local African staffs for Restaurant, Bar, House keeping Dept & training in charge etc.
  • In charge of Indian Restaurant & Expats Accommodations.
  • Preparing store requisition & making stock reports.
  • Menu planning.
  • Responsible in preparing daily rosters and attendance sheets.
  • Communicating with Plant employees, follow-ups day to day work functions.
  • Responsible for local staff attendance, replacements of new staffs & preparing daily rosters and attendance sheets.
  • Preparing Daily, Weekly & Monthly Reports.
  • PORTHAR COURT, NIGERIA

Admin Assistant

Intimate Associate
Bangalore, Karnataka
04.2000 - 06.2008
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

Bachelor of arts - Public Administration

Skills

MS Office (Word, Excel, PowerPoint)

Place

Bangalore, India

Interests

Sports

Timeline

Interior Designers - Pre Sales Executive

Homes Under Budget
11.2024 - 04.2025

Front Office In charge

The Cliff Edge Hotel
02.2024 - 10.2024

Senior Customer Service Executive

Falcon Tele sourcing Pvt Ltd.
11.2018 - 05.2023

Customer Care Executive

Rhythms College of Fine Arts
08.2016 - 02.2018

Indian Estate Manager

FESTIV FLAVORZ
07.2008 - 08.2011

Admin Assistant

Intimate Associate
04.2000 - 06.2008

Bachelor of arts - Public Administration

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W.Liyaquath Sheriff