IT leader with proven success at Nightingale Home Healthcare, driving a 30% increase in annual sales through innovative technology solutions. Skilled in IT infrastructure design and project management, fostering enhanced team development and communication. Strong expertise in virtualization and vendor negotiations, resulting in improved performance and cost efficiency.
Overview
24
24
years of professional experience
Work History
Director of Information Technology
University Loft Company
05.2010 - Current
Providing leadership guidance and focus on technology needs for day-to-day operations.
Managing primary data center additional Plant facilities and international support sites to provide continuous IT Infrastructure support and availability to the enterprise.
Continual assessment, design and upgrade of central telecommunications, networking, storage and servers, ensuring 24/7 uptime and maximum throughput to an ever-expanding customer base.
Leading the digital marketing, product development and art department to provide vibrant and progressive content to ensure meeting customer specific product design specifications.
Manage customer service/ help desk support and develop network team to achieve business goals.
Evaluate Plan and Create relevant risk assessment, change request and business system automation through workflows and financial reporting.
Direct Responsibility for All Infrastructure, Digital Content and Business Applications
Ensured High level of service for Customers and Executive Committee
Migrated legacy systems to VMware
Active Directory Design and Deployment
WAN routing design and implementation on Sophos platforms
Developed and trained engineer’s database administrator’s CAD designers Digital Marketing and Art Dept. Staff
Successful rollout of On Prem Exchange to O365 in Hybrid Azure Environment
Implemented Server Virtualization and Data redundancy
Successfully designed and implemented an Enterprise SharePoint Farm
Improved uptime from 60 percent to 99 percent
Reduced Operational cost through Vendor Negotiations saving 1.6 Million dollars
Currently moving ERP to MS Business Central
Assistant Manager of Technology
United States Census Department
09.2009 - 05.2010
Developed and Trained hundreds of field agents for 2010 decennial operations utilizing technology and SOP for maximum field effectiveness.
Managed infrastructure and continual IT reporting to central Midwest operations.
Maintained Database systems and user experience for maximum performance.
Essential Key player managing all technical aspects of the 2010 Decennial Operations for Marion County
Skillfully direct and maintain daily network operations; conduct troubleshooting
Accurately document network and hardware issues on the Government network, and monitor IT tickets in the REMEDY ticketing system
Director of Information Technology
Nightingale Home Healthcare, Inc.
05.2005 - 05.2009
Managed and developed 8 direct reports in initial growth phase.
Designed deployed and supported 10 satellite facilities throughout the US utilizing HIPPA compliant POC systems to hundreds of nurses, HHAs and Pts.
Provided transparent communication to Medical board and CEO for all infrastructure and technology management.
Expertly designed and developed call center for large corporate office network support.
Successfully used technology to increase annual sales from by 30 percent, expertly deployed 500+ Mobile POC devices to expedite charting and increase Medicare billing
Boosted business development and maximized productivity through customized system builds, efficient project management, and positive vendor relationships
Launched deployment of various systems including a financial accounting system, two clinical software systems, in-house ticketing system, training systems, and a Voice over Internet Protocol (VOIP) for Shoretel phone system
Demonstrated superior personnel management of four engineers, network administrators, and technicians; developed a training program for international internships
Decreased 3rd party consultant fees over 40%; systemized workstation and server builds
Created and implemented domain environment; scripting and remote access systems
Effectively implemented Wide Area policy based VPNS and Policy Based Routes for MPLS and data
Skillfully managed Electronic Data Interchange (EDI) transmissions
Supported Hommed Vital Signs monitoring with 24-hour patient care
Initiated and designed a Technology Plan and forecasting for all IT fiscal activities
Computer Consultant
Luchtman Computer Systems
08.2001 - 05.2005
Deployed 40 Networks across multiple business entities.
Designed Network and IT infrastructure, deployed VPNS and remote support for offices.
Developed ghost casting and streamlined imaging for superior OFB experience.