Summary
Overview
Work History
Education
Skills
Timeline
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Xavier Foster

Tennyson

Summary

Dynamic sales professional with a proven track record at Warren Masonry & Roofing, excelling in customer relationship building and sales strategy development. Achieved consistent revenue growth by tailoring solutions to client needs and enhancing customer satisfaction. Skilled in negotiation tactics and staff training, fostering a collaborative team environment for success.

Overview

4
4
years of professional experience

Work History

Sales Representative

Warren Masonry & Roofing
03.2023 - Current
  • Cultivated relationships with clients to enhance customer satisfaction and loyalty.
  • Analyzed customer needs to recommend appropriate masonry and roofing solutions.
  • Managed sales presentations, demonstrating product features and benefits effectively.
  • Collaborated with project managers to ensure timely delivery of services and materials.
  • Conducted market research to identify new sales opportunities within the region.
  • Developed tailored proposals that addressed client specifications and budget constraints.
  • Trained new team members on sales techniques and product knowledge for improved performance.
  • Monitored competitor activities and adjusted strategies to maintain market competitiveness.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Fostered collaborative environment, sharing best practices among sales team.
  • Boosted team morale and productivity by leading weekly sales strategy meetings.
  • Streamlined sales process, reducing time from lead to close.
  • Implemented CRM tools to track customer interactions and sales progress.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Set and achieved company defined sales goals.

Forklift Operator

MasterBrand
12.2022 - 03.2023
  • Operated forklifts to efficiently move materials within warehouse environment.
  • Conducted daily safety inspections of equipment to ensure compliance with safety regulations.
  • Collaborated with team members to optimize product flow and minimize downtime.
  • Loaded and unloaded shipments accurately, ensuring proper inventory management procedures were followed.

Assistant Store Manager

CarrolsLLC
06.2021 - 12.2022
  • Supervised daily store operations, ensuring compliance with company policies and procedures.
  • Trained and mentored team members to enhance customer service skills and operational efficiency.
  • Managed inventory control processes, optimizing stock levels to reduce waste and improve product availability.
  • Implemented promotional strategies to increase sales and enhance customer engagement within the store.

Education

HSE -

Penn Foster
Online Schooling
02-2024

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship building
  • Product and service knowledge
  • Sales presentations
  • Sales closing
  • Sales strategy development
  • Product and service sales
  • Client service
  • Negotiation tactics
  • Objection handling
  • Relationship selling
  • Sales consultation
  • Process improvement
  • Performance improvement
  • Customer success management
  • Account management
  • Lead prospecting
  • Business development
  • Staff training
  • Performance tracking
  • Contract negotiations
  • Territory growth
  • Client account management
  • Closing techniques
  • Revenue generation
  • Prospecting clients
  • Lead generation
  • Sales forecasting
  • Account servicing
  • Prospecting skills

Timeline

Sales Representative

Warren Masonry & Roofing
03.2023 - Current

Forklift Operator

MasterBrand
12.2022 - 03.2023

Assistant Store Manager

CarrolsLLC
06.2021 - 12.2022

HSE -

Penn Foster
Xavier Foster