Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ximena Rios-Cruz

Noblesville

Summary

Professional with experience providing superior level of customer service to guests, during high-volume and low-volume environments. As well as very adaptable to various scenarios prepared to provide attention to guest needs and accurately answer questions.

Overview

2
2
years of professional experience

Work History

Front Desk Coordinator

Bumble Kids Pediatric Dentistry
Westfield
05.2025 - Current
  • Scheduled patient appointments using electronic health records system.
  • Greeted and assisted families in a welcoming environment.
  • Maintained organized front desk area for smooth operations.
  • Managed incoming calls and addressed patient inquiries promptly.
  • Coordinated patient check-in and check-out processes efficiently.
  • Collaborated with dental staff to ensure timely patient flow.
  • Educated families on dental hygiene practices and office policies.
  • Processed payments from customers including cash, checks, debit and credit cards, gift cards.

Restaurant Hostess

Don Rigo
Carmel
03.2023 - 05.2025
  • Greeted and seated guests promptly at Don Rigo's vibrant dining area.
  • Managed reservations and waitlists using the restaurant's scheduling system.
  • Collaborated with servers to ensure smooth guest service flow during peak hours.
  • Handled guest inquiries and concerns with professionalism and courtesy.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Balanced cash register at end of shift according to established procedures.
  • Accepted payments from guests for dine-in and take-out foods.

Education

Bachelor of Science - Biology

Indiana University, Purdue University Indianapolis
Indianapolis, IN
05-2029

High School Diploma -

Hamilton Southeastern High School
Fishers, IN
05-2025

Skills

  • Customer service
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Business correspondence

Languages

Spanish
Native/ Bilingual

Timeline

Front Desk Coordinator

Bumble Kids Pediatric Dentistry
05.2025 - Current

Restaurant Hostess

Don Rigo
03.2023 - 05.2025

Bachelor of Science - Biology

Indiana University, Purdue University Indianapolis

High School Diploma -

Hamilton Southeastern High School
Ximena Rios-Cruz