Managing the PR aspect of a potential crisis situation.
Should be able to explain the Hospitals/Clinics/Doctors service, care and treatments to potential patients.
Co-ordinate between patient and doctor in scheduling appointments. Follow up with patients for appointment scheduling patient’s records, details over mail and telephone.
Co-ordinate between the patient and doctor, clinic, hospital for treatment plan, diagnostic check-ups.
Maintaining & Updating patient details and follow up with them.
Should have a basic understanding of systems and processes that are to be followed in a healthcare facility.
Produced and distributed internal and external communications.
Assisted with marketing strategy development to increase public awareness and customer engagement.
Gathered information on customer opinions and adjusted plans to capitalize on current trends.
Senior Pharmacy Aide
Apollo hospitals
chennai
10.2011 - 12.2013
Worked with customers to understand needs and provide excellent service.
Proved successful working within tight deadlines and fast-paced atmosphere.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Preparing monthly roasters of staffs in Op pharmacy.
To process Billing of dispensed items for outpatients.
Dispensing of medicines according to the customer prescriptions at OP & IP Patients.
Stocking of fridge items at proper temperature and maintaining the records by Recording temperature on a recording sheet on a daily basis. To ensure proper storage and record keeping of drugs.
Stocking of Medicine (Tablets/Capsules/Syrups) in alphabetical order and using FIFO for stocking of all medicines and keeping SOUND A LIKE, LOOK A LIKE
Medicines separately, indicated by special stickers as per NABH standards.
Stocking of HIGH RISK MEDICATIONS and EMERGENCY DRUGS separately.
Ensuring proper inventory control systems including, random audits, control and monitoring of stocks, introduction of new items, removal of non- moving and expired stock.
Sending back of RECALL items back to Vendor from all stores of Hospital.
Procurement Executive
Shanjay Pharmaceuticals
chennai
04.2013 - 12.2017
Maintained current understanding of pricing structures, market conditions and trends in industry.
Set up and negotiated contracts to obtain favorable pricing and delivery structures.
Developed and strengthened supplier relationships.
Input, analyzed and reported on data covering all aspects of procurement operations.
Built relationships with vendors to negotiate ideal terms for purchases.
Evaluated internal needs and developed plans for maintaining optimal supply levels.
Procured materials for squadron maintenance and repair services.
Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
Completed monthly profit and loss performance reports.
Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
Assessed areas of service concern and developed improvement plans.
Developed productive relationships with key account holders.
Procurement Manager
Shanjay Pharmaceuticals
chennai
12.2019 - Current
Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
Used Microsoft Word and other software tools to create documents and other communications.
Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
Developed productive relationships with key account holders.
Improved operations through consistent hard work and dedication.
Clinical Pharmacologist & Consultant & Head at Madurai Apollo, Trichy Apollo, Karur Apollo & Karaikudi Apollo HospitalsClinical Pharmacologist & Consultant & Head at Madurai Apollo, Trichy Apollo, Karur Apollo & Karaikudi Apollo Hospitals
Jr. Clinical Trial Administrator at Apollo Research And Innovations, Apollo HospitalsJr. Clinical Trial Administrator at Apollo Research And Innovations, Apollo Hospitals