Y Shree Sharan
Hyderabad
Summary
Operations Leader with over 4 years of experience in driving cross-functional team performance and achieving operational objectives. Proven ability to identify and resolve complex issues, enhance efficiency, and promote continuous improvement. Senior Manager skilled in developing strategic initiatives that boost business growth, productivity, and customer satisfaction. Track record of steering operations towards improved performance and profitability.
Overview
6
6
years of professional experience
Work History
Senior Manager – operations
Laboratory Operations Oversight
06.2023 - Current
- Managed daily lab operations, ensuring efficient workflow and timely completion of tests
- Coordinated with laboratory staff to prioritize and manage workload
- Implemented process improvements to increase laboratory efficiency and productivity
- Established and maintained quality control measures to ensure accuracy and reliability of test results
- Monitored and addressed any quality control issues or discrepancies
- Developed and implemented quality assurance programs to meet regulatory requirements
- Supervised and led laboratory staff, including hiring, training, scheduling, and performance evaluations
- Conducted regular staff meetings to discuss laboratory operations and address concerns
- Oversaw employee lifecycle, including onboarding, benefits administration, payroll processing, and exit procedures
- Ensured compliance with HR policies and procedures
- Developed and implemented employee engagement initiatives to improve staff satisfaction and retention
- Managed laboratory resources, including personnel, equipment, and supplies, to control costs and maximize efficiency
- Developed and implemented cost-saving initiatives and process improvements
- Negotiated with vendors and suppliers to obtain best prices and services
- Ensured compliance with relevant regulatory requirements, such as CLIA, CAP, and HIPAA
- Conducted regular audits and inspections to ensure compliance
- Developed and implemented corrective actions to address any compliance issues
- Analyzed and interpreted laboratory data, troubleshoot issues, and recommend corrective actions
- Developed and implemented data-driven initiatives to improve laboratory operations and patient care
- Presented data analysis and recommendations to senior management and other stakeholders
- Collaborated with healthcare professionals to provide expertise on laboratory testing and results interpretation
- Developed and maintained relationships with healthcare providers and other stakeholders
- Participated in interdisciplinary committees and meetings to improve patient care and laboratory services
- Developed and implemented marketing strategies to promote laboratory services
- Oversaw day-to-day activities of marketing team
- Facilitated corporate tie-ups and partnerships with healthcare organizations, insurance providers, and other stakeholders
- Led digital marketing efforts, including social media, email marketing, and online advertising
- Established and maintained partnerships with healthcare organizations, insurance providers, and other stakeholders to expand laboratory reach and services
- Streamlined company accounts, ensuring accurate and efficient financial management.
- Organized expenses, implemented cost-control measures, and ensured timely payment of bills.
- Improved accounts receivable management, resulting in timely collection of dues from vendors, and reduced outstanding balances.
Team Lead-Clinical Pharmacist
Relex Healthcare Services India PVT LTD
Hyderabad
06.2022 - 06.2023
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained database systems to track and analyze operational data.
- Conducted regular reviews of operations and identified areas for improvement.
Clinical Pharmacist and Health Care Advisor
Relex Healthcare Services India PVT LTD
Bengaluru
11.2021 - 06.2022
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Trained pharmacy residents and interns on clinical care and medication dispensing.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Supervised dispensation of Schedule II and III drugs.
- Analyzed trends in medication use and made recommendations for policy updates.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Advised patients on medication side effects and contraindications and explained proper administration.
Health Care Executive
e-cosmos India PVT Ltd
Bengaluru
12.2019 - 09.2020
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked flexible hours across night, weekend and holiday shifts.
- Gained extensive knowledge in data entry, analysis and reporting.
Education
Doctor of Pharmacy -
JSS College Of Pharmacy
Mysuru06.2021
Intermediate -
Sri Chaitanya Junior Kalasala
Hyderabad06.2011
Secondary Schooling Education -
Sri Balasai High School
Kurnool07.2009
Skills
- Analytical thinking
- Strong communication
- Problem solving
- Conceptual understanding
- Regulatory compliance
- Multi-tasking
- Deadline management
- Attention to detail
- MS Office proficiency
- Financial management
- Budgeting and cost control
- Ownership and responsibility
Languages
- Telugu
- Hindi
- Kannada
- English
Timeline
Senior Manager – operations
Laboratory Operations Oversight
06.2023 - Current
Team Lead-Clinical Pharmacist
Relex Healthcare Services India PVT LTD
06.2022 - 06.2023
Clinical Pharmacist and Health Care Advisor
Relex Healthcare Services India PVT LTD
11.2021 - 06.2022
Health Care Executive
e-cosmos India PVT Ltd
12.2019 - 09.2020
Doctor of Pharmacy -
JSS College Of Pharmacy
Intermediate -
Sri Chaitanya Junior Kalasala
Secondary Schooling Education -
Sri Balasai High School