YADANG Linda Elie
Ahmedabad
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
International Business Development Executive
NEU Micromed Pvt
10.2024 - Current
- Online sales processing of products from manufacturing to on time delivery to customer's country
- Communicated directly with customers and partners to build strong business networks and relationships across Central Africa
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Defined clear targets and objectives and communicated to other team members.
- Identified and communicated customer needs before and after sales to supply chain capacity and quality teams.
- Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
- Created and managed database of information gathered from research.
- Devised and evaluated methods and procedures for collecting data such as surveys, opinion polls or questionnaires.
- Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.
- Established and managed relationships with external data suppliers and research vendors.
- Monitored marketing and sales trends to generate forecasts and measure effectiveness of campaigns.
- Online sales of nutraceutical products to international potential customers
Marketing and Business Assistant
Hillstone Limited Cameroon
03.2023 - 06.2024
- Engaged with customers to build business relationships.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Researched, Collected, arranged, and input information into database system for new projects
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Event attendance and campaign planning
- Sales of services on digital platforms and social media
- Documented customer complaints and completed corrective action requests.
- Assisted customers with sales needs such as inventory and shipping questions.
- Negotiated prices, terms of sales and service agreements.
- Met existing customers to review current services and expand sales opportunities.
E Com Payment Facilitator
Maersk Line
05.2021 - 08.2022
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Responded to customer requests for products, services, and company information.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Delivered prompt service to prioritize customer needs.
- Educated customers about billing, payment processing and support policies and procedures.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Operated cash register to record transactions accurately and efficiently.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Collaborated with sales and marketing teams to create and execute promotional campaigns.
Education
MBA - Human Resource Management
IUGET
Douala07-2021
Bachelor of Science - Business Management
IUGET
Douala08-2019
Associate Degree / Higher National Diploma - Business Administration
IUGET
Cameroon , Douala07.2018
Skills
- Scheduling
- Data Collection
- Complaint resolution
- Retail sales customer service
- Critical Thinking
- Payment Processing
- Client Relations
- Multi-Task Management
- Translation verification
- Market research
- Prospection
- Salesforce
- Presentation skills
- Project management
References
- AKIY ZIH EUGINE, Finance analyst, +237 6 83 98 15 95, Eugine.akiy@maersk.com
- KANG QUINTUS, CEO Lionsgate, +1 (202) 594-1938, lionsgatedouala@gmail.Com
- LI DANYANG, Manager HILLSTONE, +237 678 19 10 36
- KARNA MALDE , NEU MICROMED SUPERIOR, +(91) 9586561767
Languages
English
French
Certification
- Certified Best youth entrepreneur Littoral region-Cameroon, Proudly Northerners Cameroon - [for the year 2024]
Timeline
International Business Development Executive
NEU Micromed Pvt
10.2024 - Current
Marketing and Business Assistant
Hillstone Limited Cameroon
03.2023 - 06.2024
E Com Payment Facilitator
Maersk Line
05.2021 - 08.2022
- Certified Best youth entrepreneur Littoral region-Cameroon, Proudly Northerners Cameroon - [for the year 2024]
MBA - Human Resource Management
IUGET
Bachelor of Science - Business Management
IUGET
Associate Degree / Higher National Diploma - Business Administration
IUGET
Similar Profiles
Connie ClarkConnie Clark
Receptionist at Neu Urgent Care / Neu HopeReceptionist at Neu Urgent Care / Neu Hope
Maria ColonMaria Colon
INFORMATION SYSTEMS PROJECT at NEUINFORMATION SYSTEMS PROJECT at NEU
Ariel CrookAriel Crook
Front Office Manager at NeuroVeda Health (Formerly; Center for Healing NeuFront Office Manager at NeuroVeda Health (Formerly; Center for Healing Neu