Auto CAD
Yadhu Krishnan.R.Nair
Customer Service Associate
Sree Vilas,Maruthur PO,Palakkad,Kerala
Summary
Dedicated Mechanical Engineering graduate with knowledge of Procurement,Global Sourcing,Supply chain management and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Customer Service Associate
Sutherland Global Solutions
Kochi , Kerala
2021.10 - Current
- Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintain accurate and current customer account data with manual forms processing and digital information updates.
- Improve customer satisfaction ratings by addressing issues and fostering timely resolution.
Graduate Apprentice Trainee (Procurement & SCM)
TVS Motor Company
Hosur , Tamil Nadu
2019.10 - 2020.10
- Planning, ordering and tracking of parts that are imported for manufacturing of motorcycles
- Payment to suppliers
- Ensuring delivery and receipt of parts as per schedule
- Ensuring Quality standards of parts
- Claiming credit notes from suppliers regarding rejected parts
- Engaging with International suppliers related to order and delivery
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Developed team communications and information for meetings.
Education
B.Tech - Mechanical Engineering
Jawaharlal College of Engineering And Technology
Palakkad 2014.06 - 2018.04
Higher Secondary Education - Biology Science
TRKHSS
Vaniamkulam 2012.06 - 2014.03
SSLC - Science
St. Paul’s English Medium High School
Pattambi 2011.06 - 2012.03
Skills
Stock management
Software
CATIA
SOLID WORKS
SAP
PRO E
MICROSOFT EXCEL
MICROSOFT POWERPOINT
MICROSOFT WORD
Certification
Diploma in Mechanical Designing (Auto CAD 2D,3D,CATIA,SOLID WORKS)
Timeline
Customer Service Associate
Sutherland Global Solutions
2021.10 - Current
Graduate Apprentice Trainee (Procurement & SCM)
TVS Motor Company
2019.10 - 2020.10
B.Tech - Mechanical Engineering
Jawaharlal College of Engineering And Technology
2014.06 - 2018.04
Higher Secondary Education - Biology Science
TRKHSS
2012.06 - 2014.03
SSLC - Science
St. Paul’s English Medium High School
2011.06 - 2012.03
Diploma in Mechanical Designing (Auto CAD 2D,3D,CATIA,SOLID WORKS)
Auto CAD 2D drafting & plotting
Auto CAD 3D modelling & rendering
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