Yadnesh Kukade

• Conducted regular performance reviews to assess team effectiveness, identify areas for improvement, and implement targeted action plans.
• Supervised daily operations, ensuring team adherence to company policies, procedures, and quality standards.
• Led the hiring, onboarding, and training processes for new employees to meet evolving business needs.
• Developed and implemented strategies aimed at enhancing customer satisfaction and overall client experience.
• Acted as a liaison between clients and the IT team to interpret client requirements and guide enhancements in internal tools.
• Provided training to client-side resources, ensuring effective and confident use of company tools and systems.
• Managed Annual Maintenance Contract (AMC) collections, client invoicing, and renewal of service agreements, ensuring timely payments and uninterrupted service delivery.
• Provided ongoing support to top MNCs, NBFCs, Non-NBFCs, insurance companies, and production firms in managing their regulatory and compliance requirements through the company’s application.

• Reported on updates to project specifications and progress.
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
• Tracked receipts, employee hours and inventory movements.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Provided exact solution as per request from client within SLA.
• Manage more than 25 team members and 400 + clients and experts in team building activity and maintaining database of client secularly.
• Hands on experience on . Net, SQL, MS- Office, Ms- Excel, Cloud Computing, Database management, Networking, Installation of software in any framework.
• Good in communication and conducted more than 200 + trainings on Regulatory Compliance Software - Legatrix.
• Working on building knowledge of sales force.
• Audited team performance and compliance with ticketing tool and service based company standards.
• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

Project “Brain tumor segmentation and its area calculation using MRI Images” (java, Opencv,Mysql). Using main domain as “Image Processing”.