YAGYNESWAR MOHANTA
Bengalore
Summary
Skilled content moderator with background in overseeing online community interactions and ensuring enforcement of guidelines. Familiarity with digital publishing platforms and social media management tools contributes to effective monitoring, reviewing, and moderating user-generated content. Possess strong analytical skills, keen eye for detail, and ability to handle sensitive situations with discretion. Success in maintaining brand integrity and creating safe online environments demonstrates dedication to fostering positive user experiences.
Overview
2
2
years of professional experience
Work History
Content Moderator
Concentrix Daksh Services India Pvt. Ltd.
Bengaluru
06.2022 - Current
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
Customer Service Executive
Q CONNECT BUSINESS SOLUTION LIMITED
- Developed creative solutions to resolve complex problems quickly while minimizing cost impacts on the company.
- Utilized problem-solving techniques such as root cause analysis to identify recurring issues that could be addressed proactively.
Education
GRADUATION -
Jashipur College, North Odisha University
01.2017
12th -
Barpali College, CHSL
01.2013
10th -
Panchasakha High School Chitarposi
01.2010
Skills
- Content Editing
- Customer Service
- Goal Setting
- Self Motivation
- Multitasking
- Problem-Solving
Personal Information
- Father's Name: Jhadeswar Mohanta
- Date of Birth: 03/12/94
- Gender: Male
- Marital Status: Unmarried
- Religion: Hindu
Strengths
- Self confidence
- Punctuality
- Sincerity
- Honesty
Languages
- English
- Hindi
- Odia
Hobbies and Interests
Watching Movies
Disclaimer
I hereby declare that the above particulars furnished by me are true to the best of my knowledge and belief.
Timeline
Content Moderator
Concentrix Daksh Services India Pvt. Ltd.
06.2022 - Current
Customer Service Executive
Q CONNECT BUSINESS SOLUTION LIMITED
GRADUATION -
Jashipur College, North Odisha University
12th -
Barpali College, CHSL
10th -
Panchasakha High School Chitarposi
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