Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Timeline
Generic
MohamadYahya Sindhi

MohamadYahya Sindhi

Palanpur

Summary

Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Overview

11
11
years of professional experience
2
2
years of post-secondary education
6
6
Certifications
3
3
Languages

Work History

Network Administrator

Bascombridge Computers
2 2012 - 7 2013
  • Assist network architects with the design of network models whenever needed
  • Deploy and update company-wide software
  • Configure network hardware such as servers, routers, and switches
  • Troubleshoot various network issues.

Founder

Softsys Infosolution
12.2013 - 02.2019
  • Advanced Computer Training Institute
  • National Skill Development Corporation ( NSDC )
  • SCHEME 7 (CED)
  • Sant Shiroman Ravidas High Skill Training Program
  • VANBANDU KALYAN YOJNA
  • Micro, Small and Medium Enterprise Training ( MSME)
  • Integrated SkiIl Development Scheme ( ISDS )
  • National Urban Livelihoods Mission (NULM)

IT Systems Administrator

AUM Imagineering Pvt. Ltd
09.2021 - 11.2022
  • Streamlined IT support processes, resulting in faster issue resolution times and increased customer satisfaction.
  • Implemented technical solutions to solve customer issues and increase satisfaction.
  • Documented technical issues and solutions to enable tracking history and maintain accurate logs.
  • Installed and maintained hardware and computer peripherals to store tangible components.
  • Communicated with clients to verify roots and causes of computer problems.
  • Mentored junior IT support engineers, fostering a collaborative environment that promoted professional growth and skill development.

Manager

Laksh International
11.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

HSC -

GSEB Gandhinagar
Palanpur
04.2010 - 05.2011

SSC -

GSEB Gandhinagar
Palanpur
04.2008 - 05.2009

Skills

Excellent command of running projects employing industry standard project management techniques

Active Directory services; Active Directory Group policy Objects (GPO); Group policy Management Console (GPMC); DHCP; WINS; and DNS

Thorough knowledge of Windows 7, Windows xp, Windows 2000 Server, Windows Server 2003, Windows Server 2008, Mac Os, Windows NT, Novel, TCP/IP, Install Shield, Ghost

I can solve Assess Vulnerability of Networks or Website And Secure Networks or Website

Extensive Documentation and Training Experience

Self confidence, positive attitude and friendly nature Interpersonal

Speed & Accuracy with Positive Attitude

Team Leadership

Operations Management

Project Management

Business Administration

Certification

Microsoft Certified IT Professional (MCITP)

Disclaimer

I hereby declare that the information provided by me is on my best knowledge and belief

Timeline

Manager

Laksh International
11.2022 - Current

IT Systems Administrator

AUM Imagineering Pvt. Ltd
09.2021 - 11.2022

Founder

Softsys Infosolution
12.2013 - 02.2019

HSC -

GSEB Gandhinagar
04.2010 - 05.2011

SSC -

GSEB Gandhinagar
04.2008 - 05.2009

Network Administrator

Bascombridge Computers
2 2012 - 7 2013

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MohamadYahya Sindhi