Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yajeili Vera

Noblesville

Summary

Experienced in data accuracy and highly organized, I am driven to expand my skills in a processing environment. Adept at paying meticulous attention to detail, I excel in all tasks and easily adapt to new software and procedures. Seeking to apply problem-solving and data management skills in Property Management roles to contribute to organizational success.

Overview

3
3
years of professional experience

Work History

Administrative Processor

Pedcor.Management
01.2024 - Current
  • Collect and verify rental applications for tax credit apartment communities, including opening and reviewing PDF documents scanned into the company network
  • Submit verification forms to third parties such as landlords, employers, educational institutions, and banking institutions
  • Perform mathematical calculations, including averaging gross income, totaling income and assets, and documenting required information on state-required forms
  • Respond to emails and phone calls from applicants and co-workers professionally, addressing inquiries regarding the application process
  • Maintain frequent contact with applicants, the on-site team, and the Area Manager to ensure smooth communication and processing
  • Stay updated on state-specific tax credit guidelines, site-specific max rents, utility allowances, and approval sheets
  • Ensure all required documentation is complete, signed, and received in a timely manner
  • Organize and submit completed applications for approval or denial and perform other duties as assigned by the Corporate Compliance Staff
  • Assisted property staff with management tasks and file processing as needed
  • Increased productivity by effectively managing workload and prioritizing tasks.
  • Received and reviewed incoming documents and materials.
  • Provided outstanding customer service by promptly addressing inquiries and resolving issues.

Leasing Specialist

Cumberland.Pointe
04.2023 - 01.2024
  • Created a professional and friendly atmosphere in the leasing office and common areas for prospective and current residents
  • Inspected 'market-ready' vacancies to ensure they were clean and ready for rent
  • Managed incoming phone calls, addressing various inquiries and transferring calls as necessary
  • Greeted and qualified prospective residents, assessing their needs and preferences professionally
  • Maintained awareness of local market conditions and trends to better serve residents and prospects
  • Contributed ideas to enhance marketing strategies and improve resident satisfaction and retention
  • Engaged with residents regarding lease renewals and other inquiries
  • Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.

Leasing Specialist

Northlake.Village
09.2022 - 03.2023
  • Maintained a welcoming and professional environment in the leasing office and common areas
  • Conducted inspections of 'market-ready' vacancies to ensure cleanliness and readiness for occupancy
  • Answered incoming phone calls, managing inquiries from prospects, residents, and service requests
  • Welcomed and qualified prospective residents, assessing their needs and maintaining awareness of local market trends
  • Contributed ideas to improve marketing strategies and resident satisfaction

Education

High School Honors Diploma -

Fishers.High.School
Fishers, IN
06.2022

Skills

  • Communication
  • Multitasking and organizing
  • Employee training
  • Document review
  • Proficient in OneSite, Bluemoon, BlueNotch, Microsoft 365
  • Organizational
  • Problem-solving
  • Attention to detail
  • Teamwork and collaboration
  • Customer service
  • Data entry experience

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Processor

Pedcor.Management
01.2024 - Current

Leasing Specialist

Cumberland.Pointe
04.2023 - 01.2024

Leasing Specialist

Northlake.Village
09.2022 - 03.2023

High School Honors Diploma -

Fishers.High.School

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Yajeili Vera