Yakesh B

As a Customer Service representative specializing in EMEA ,APAC&AMER Live chat ,Order and Quote Processing, I am responsible for managing order and quote requests from customers within the EMEA/APAC&AMER region.

processing orders accurately and efficiently, handling customer inquiries and providing exceptional service.

Order and Quote Processing: Receive and process customer orders and quotes promptly, ensuring accuracy in product selection, pricing, and delivery details.

Customer Inquiry Management: Address customer inquiries related to orders, quotes, pricing, product availability, and delivery schedules.

As a Customer Service Assistant II, I efficiently processed orders and quotes, ensuring timely and accurate delivery to clients.My role involved data entry, order management, and quote generation,I consistently met or exceeded customer satisfaction and productivity targets, contributing to team success.