Yakeshkumar Modi
Surat
Summary
- Seasoned expert with 9 years of experience and solid Professional background.
- Oversees all pharmacy operations with an adaptable and hands-on style.
- Good recordkeeping, drug monitoring and immunization skills.
- Detail-oriented team player with strong organizational skills.
- Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Retail Pharmacist (Volunteer)
Saipuja Medico
02.2024 - Current
- Managing daily operations including dispensing, counseling, and customer satisfaction
- Operation of efficient stock control appropriate to the needs of the dispensary to ensure continuity of supply for patients
- Managing prescriptions for {100+} customers weekly, ensuring accurate and timely distribution
Customer Service Manager
Entain Ltd
04.2021 - 11.2023
- Kept accurate records to document customer service actions and discussions.
- Process customer transactions including cash handling
- Work towards {100%} targets and goals and Maintain High Standards
- Handle customer complaints or concerns with empathy and problem-solving skills
Assistant Technical Officer
ROYAL NATIONAL ORTHOPAEDIC HOSPITAL RNOH NHS TRUST
06.2023 - 09.2023
- Collect and handle prescriptions and Dispense medications according to Government and Trust policy.
- Assist the pharmacy team in the safe, effective, and economical use of drugs for all patients.
- Communicate with patients and healthcare professionals and receive telephone calls - Managed approximately 30 incoming calls per day
- Demonstrated respect, friendliness and willingness to help wherever needed.
Pharmacy Assistant
Northwick Park Hospital, London North WEST HEALTHCARE NHS TRUST
03.2023 - 06.2023
- Assist in the labeling and dispensing of prescriptions in the satellite pharmacies and main dispensary.
- Check expiry dates and rotate stock in the main pharmacy and on satellite pharmacies.
- Process returns from the wards into pharmacy stock following standard operating procedures.
- Assist in the unpacking and transfer of medications between wards
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
Rotational Pharmacy Assistant
West Middlesex Hospital, Chelsea and Westminster NHS Trust
12.2022 - 02.2023
- Process, deliver and unpack stock deliveries to the satellite pharmacies.
- Prepare medications for delivery to all wards.
- Deal with enquiries from patients and healthcare staff and pass on information to relevant staff.
- Provide pharmacy service for patients including accurate labeling and dispensing Medication.
- Counted and labeled prescriptions with correct item and quantity.
Healthcare Assistant
Northwick Park Hospital, London North WEST HEALTHCARE NHS TRUST
06.2022 - 12.2022
- Assisted with patient hygiene, physical comfort, eating, drinking, and mobility while observing and reporting specific changes.
- Receive patients into the ward, checking patient details and providing information as required.
- Achieved Outstanding Empathy Award by enhancing patient communication in 3 languages.
Pharmacy Dispenser
Cullimore Chemist
01.2022 - 06.2022
- Dispensing approximately 100 prescriptions in a day accurately.
- Community Software awareness including Proscript.
- Collection of prescription charges/checking patient exemption statements.
- Maintaining full and accurate records of all dispensing transactions.
- Taking orders for repeats and dealing with queries from other health professionals.
Volunteering Pharmacy Assistant
Andrew's Pharmacy
- 03.2021
- Learned the Community Pharmacy practice in the UK including dispensing, Dosette box (MDS)
Retail Pharmacist/Pharmacy manager
Poojan Pharmacy
04.2014 - 03.2021
- Interpersonal skills and ability to work well with other healthcare professionals
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Manage daily operations including dispensing, counseling, and customer satisfaction
- Educated patients about possible drug interactions and gave special administration instructions.
- As a Proprietor, I have developed policies and procedures for effective pharmacy management
Product Specialist
Johnson & Johnson
01.2012 - 08.2015
- Counseling of Healthcare professional such as OT assistants, nurses and doctors
- Marketing of Surgical Products
- Meet targets and goals within timeline with ethical practices of trading
- Build Great relationships with customers including Doctors, Nurses and Chemists
Intern Pharmacist
Navkar Medico
08.2011 - 12.2011
- Learned the roles and responsibilities of a Pharmacist in private Community Pharmacy
- Managed drug and supply inventories.
Education
MBA -
University of West London
London, United Kindom08.2022
Bachelor of Pharmacy - Pharmacology
Gujarat University
Gujarat, India06.2011
Diploma of Pharmacy -
Gujarat University
Gujarat, India06.2008
Skills
- Attention to Details
- Customer Service & Sales
- Strong Analytical & problem solving
- Drug inventory management
- Organizational Skills
- Work To Tight Deadlines
- Business Development
- Directing pharmacy operations
- Patient Counseling
- Medication Dispensing
Certification
- Knowledge Assessment of Pharmaceutical Sciences (KAPS), Australian Pharmacy Council, March- March 2024
- Diabetes - The Essential Facts, University of Copenhagen - June 2024
- Pharmacy Technician Essentials, MedCerts - June 2024
- Leading Healthcare Quality and Safety, MedCerts- July 2024
- Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I), Johns Hopkins University, June 2024
- Pharmacy Dosages and Prescriptions Essentials, MedCerts- July 2024
- Medical Terminology and the Human Body Fundamentals- MedCerts- July 2024
- Professionalism in Allied Health, MedCerts- July 2024
Timeline
Retail Pharmacist (Volunteer)
Saipuja Medico
02.2024 - Current
Assistant Technical Officer
ROYAL NATIONAL ORTHOPAEDIC HOSPITAL RNOH NHS TRUST
06.2023 - 09.2023
Pharmacy Assistant
Northwick Park Hospital, London North WEST HEALTHCARE NHS TRUST
03.2023 - 06.2023
Rotational Pharmacy Assistant
West Middlesex Hospital, Chelsea and Westminster NHS Trust
12.2022 - 02.2023
Healthcare Assistant
Northwick Park Hospital, London North WEST HEALTHCARE NHS TRUST
06.2022 - 12.2022
Pharmacy Dispenser
Cullimore Chemist
01.2022 - 06.2022
Customer Service Manager
Entain Ltd
04.2021 - 11.2023
Retail Pharmacist/Pharmacy manager
Poojan Pharmacy
04.2014 - 03.2021
Product Specialist
Johnson & Johnson
01.2012 - 08.2015
Intern Pharmacist
Navkar Medico
08.2011 - 12.2011
Volunteering Pharmacy Assistant
Andrew's Pharmacy
- 03.2021
MBA -
University of West London
Bachelor of Pharmacy - Pharmacology
Gujarat University
Diploma of Pharmacy -
Gujarat University