Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yakeshkumar Modi

Surat

Summary

  • Seasoned expert with 9 years of experience and solid Professional background.
  • Oversees all pharmacy operations with an adaptable and hands-on style.
  • Good recordkeeping, drug monitoring and immunization skills.
  • Detail-oriented team player with strong organizational skills.
  • Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Retail Pharmacist (Volunteer)

Saipuja Medico
02.2024 - Current
  • Managing daily operations including dispensing, counseling, and customer satisfaction
  • Operation of efficient stock control appropriate to the needs of the dispensary to ensure continuity of supply for patients
  • Managing prescriptions for {100+} customers weekly, ensuring accurate and timely distribution

Customer Service Manager

Entain Ltd
04.2021 - 11.2023
  • Kept accurate records to document customer service actions and discussions.
  • Process customer transactions including cash handling
  • Work towards {100%} targets and goals and Maintain High Standards
  • Handle customer complaints or concerns with empathy and problem-solving skills

Assistant Technical Officer

ROYAL NATIONAL ORTHOPAEDIC HOSPITAL RNOH NHS TRUST
06.2023 - 09.2023
  • Collect and handle prescriptions and Dispense medications according to Government and Trust policy.
  • Assist the pharmacy team in the safe, effective, and economical use of drugs for all patients.
  • Communicate with patients and healthcare professionals and receive telephone calls - Managed approximately 30 incoming calls per day
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Pharmacy Assistant

Northwick Park Hospital, London North WEST HEALTHCARE NHS TRUST
03.2023 - 06.2023
  • Assist in the labeling and dispensing of prescriptions in the satellite pharmacies and main dispensary.
  • Check expiry dates and rotate stock in the main pharmacy and on satellite pharmacies.
  • Process returns from the wards into pharmacy stock following standard operating procedures.
  • Assist in the unpacking and transfer of medications between wards
  • Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%

Rotational Pharmacy Assistant

West Middlesex Hospital, Chelsea and Westminster NHS Trust
12.2022 - 02.2023
  • Process, deliver and unpack stock deliveries to the satellite pharmacies.
  • Prepare medications for delivery to all wards.
  • Deal with enquiries from patients and healthcare staff and pass on information to relevant staff.
  • Provide pharmacy service for patients including accurate labeling and dispensing Medication.
  • Counted and labeled prescriptions with correct item and quantity.

Healthcare Assistant

Northwick Park Hospital, London North WEST HEALTHCARE NHS TRUST
06.2022 - 12.2022
  • Assisted with patient hygiene, physical comfort, eating, drinking, and mobility while observing and reporting specific changes.
  • Receive patients into the ward, checking patient details and providing information as required.
  • Achieved Outstanding Empathy Award by enhancing patient communication in 3 languages.

Pharmacy Dispenser

Cullimore Chemist
01.2022 - 06.2022
  • Dispensing approximately 100 prescriptions in a day accurately.
  • Community Software awareness including Proscript.
  • Collection of prescription charges/checking patient exemption statements.
  • Maintaining full and accurate records of all dispensing transactions.
  • Taking orders for repeats and dealing with queries from other health professionals.

Volunteering Pharmacy Assistant

Andrew's Pharmacy
- 03.2021
  • Learned the Community Pharmacy practice in the UK including dispensing, Dosette box (MDS)

Retail Pharmacist/Pharmacy manager

Poojan Pharmacy
04.2014 - 03.2021
  • Interpersonal skills and ability to work well with other healthcare professionals
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Manage daily operations including dispensing, counseling, and customer satisfaction
  • Educated patients about possible drug interactions and gave special administration instructions.
  • As a Proprietor, I have developed policies and procedures for effective pharmacy management

Product Specialist

Johnson & Johnson
01.2012 - 08.2015
  • Counseling of Healthcare professional such as OT assistants, nurses and doctors
  • Marketing of Surgical Products
  • Meet targets and goals within timeline with ethical practices of trading
  • Build Great relationships with customers including Doctors, Nurses and Chemists

Intern Pharmacist

Navkar Medico
08.2011 - 12.2011
  • Learned the roles and responsibilities of a Pharmacist in private Community Pharmacy
  • Managed drug and supply inventories.

Education

MBA -

University of West London
London, United Kindom
08.2022

Bachelor of Pharmacy - Pharmacology

Gujarat University
Gujarat, India
06.2011

Diploma of Pharmacy -

Gujarat University
Gujarat, India
06.2008

Skills

  • Attention to Details
  • Customer Service & Sales
  • Strong Analytical & problem solving
  • Drug inventory management
  • Organizational Skills
  • Work To Tight Deadlines
  • Business Development
  • Directing pharmacy operations
  • Patient Counseling
  • Medication Dispensing

Certification

  • Knowledge Assessment of Pharmaceutical Sciences (KAPS), Australian Pharmacy Council, March- March 2024
  • Diabetes - The Essential Facts, University of Copenhagen - June 2024
  • Pharmacy Technician Essentials, MedCerts - June 2024
  • Leading Healthcare Quality and Safety, MedCerts- July 2024
  • Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I), Johns Hopkins University, June 2024
  • Pharmacy Dosages and Prescriptions Essentials, MedCerts- July 2024
  • Medical Terminology and the Human Body Fundamentals- MedCerts- July 2024
  • Professionalism in Allied Health, MedCerts- July 2024

Timeline

Retail Pharmacist (Volunteer)

Saipuja Medico
02.2024 - Current

Assistant Technical Officer

ROYAL NATIONAL ORTHOPAEDIC HOSPITAL RNOH NHS TRUST
06.2023 - 09.2023

Pharmacy Assistant

Northwick Park Hospital, London North WEST HEALTHCARE NHS TRUST
03.2023 - 06.2023

Rotational Pharmacy Assistant

West Middlesex Hospital, Chelsea and Westminster NHS Trust
12.2022 - 02.2023

Healthcare Assistant

Northwick Park Hospital, London North WEST HEALTHCARE NHS TRUST
06.2022 - 12.2022

Pharmacy Dispenser

Cullimore Chemist
01.2022 - 06.2022

Customer Service Manager

Entain Ltd
04.2021 - 11.2023

Retail Pharmacist/Pharmacy manager

Poojan Pharmacy
04.2014 - 03.2021

Product Specialist

Johnson & Johnson
01.2012 - 08.2015

Intern Pharmacist

Navkar Medico
08.2011 - 12.2011

Volunteering Pharmacy Assistant

Andrew's Pharmacy
- 03.2021

MBA -

University of West London

Bachelor of Pharmacy - Pharmacology

Gujarat University

Diploma of Pharmacy -

Gujarat University

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