Yakuswami Panjala
Technical Team Lead CyberArk
Hyderabad
Summary
Having 9 years of Experience in administrating and implementing CyberArk in Various projects. Currently working as Senior CyberArk Technical Lead at Tech Mahindra in Hyderabad. Experience in Implementation & Administration of CyberArk PIM components such as Vault, PVWA, CPM, PSM, PSMP and HA CLUSTER. Experience in Accounts On boarding manually and also Bulk Accounts Onboarding using Password Upload Utility. Experience on Privileged user account administration of Various target devices like Windows, Unix and Database. Part of designing and Implementing CyberArk for larger scale environments. Experience in Safe Level Authorizations and Vault Level Authorizations. Knowledge on PSM Connectors and Developing a Web based dispatchers using Autoit & PGU Knowledge on Automation Errors related to CPM. Experience on CyberArk Integration with LDAP. Experience on CyberArk Disaster Recovery & Version Upgradation. Meet the Deliverable on time as per Statement of Work. Managing standard documentation for all processes, HLD and LLD. Experience in working on Vulnerability management. Part of documenting all operation related procedures and components installation and upgradation. Knowledge on Azure Cloud. Knowledge on Change management, Incident management and Problem management.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Senior Technical Lead
Tech Mahindra
Hyderabad
06.2024 - Current
- Different type of report generation as per requirement.
- As L3, supporting team members as well to fix issues and helping them to learn new
things in PAM. - Performing DR drill activity half yearly.
On-boarding/ off-boarding of target devices and users on PAS platform through PVWA
and DNA SCAN
Requirement gathering, analysis and configuration of Master Policies on the platform as
per the different team requirement. - Platform and safe creation as per company naming convention thru PVWA
Knowledge and understanding of CPM, PSM, PSMP, PVWA, Vault and working
experience on the day-today tasks. - Coordination with user for their access on servers and safes.
Senior Consultant
IBM India Private Limited
Hyderabad
02.2024 - 05.2024
Technical Lead
Wipro Limited
Hyderabad
04.2023 - 01.2024
- Installed & Configured CyberArk PSMP Components in different Environments such as DEV, QA and Production
- Collaboration with Application owners to gather data related to Application Privileged Identities (Including service Accounts) and Create CyberArk Policies
- Involved in Application Accounts onboarding into CyberArk in Different Environments
- Responsible for integration of Help Desk users with CyberArk
- Worked on Delinea Secret server, onboarding secrets
- Remote password changing using PowerShell script as per the requirement, configuring roles & Permissions, configuring folder structure, secret templates, launchers (RDP, SSH, Putty, Web login etc), session recording, account discovery, dependency of accounts (Services, Scheduled tasks, IIS etc)
- Troubleshooting and finding RCA for CPM failures and worked on Dormancy process as per organizational policies
- Involved in Unix Privileged accounts Onboarding into CyberArk
- Involved in Configuration on MFA Caching for Privileged Session Manager for SSH
- Involved in Creation of SOP for Accounts Onboarding into CyberArk & PSMP Installation
- Worked on Troubleshooting of CPM task Errors
- Meet the Deliverable on time as per Statement of Work
Solution Delivery Advisory
Deloitte
Hyderabad
07.2021 - 03.2023
- Installed & Configured CyberArk PIM Components (Vault, CPM, PVWA, PSM, and PrivateArk Client) on Client Servers
- Responsibility in Building of CyberArk HA Cluster Environment in Production Environment
- Integrating various platforms with CyberArk, Such as Windows servers, UNIX Servers, Databases, Networking devices, Middleware etc
- Perform daily operation and maintenance tasks - generating Compliance Status reports, Activity Logs & Health Vault Checkups
- CyberArk Administrator of Privileged Account Management solution with enormous number of Safes and over 8,00,000 Accounts
- On-Boarded Multiple Accounts with CyberArk PAS (Windows Accounts, Linux, Oracle & MySQL Databases) through Password upload utility
- Decommission of various accounts using PACLI Script
- Working Knowledge on Version Upgrade and Disaster Recovery Drill activity
- Working on CPM automation Failures
- Creating & Managing Safes and Platform Duplication
- Experience on Safe Level Authorizations
- Knowledge on LDAP's integration with CyberArk
- Handle service Requests in the queue as per laid down service level agreements (SLAs)
Security Analyst
Zensar Technologies
Hyderabad
10.2018 - 06.2021
- Involved in implementation of CyberArk components including Digital Vault Server, CPM, PVWA, PSM and DR Server on various environment
- Configured different types of Password Policies to meet the requirement for the Customer
- On-Boarded Multiple Accounts with Cyber-Ark PAS (Windows Account, Linux, Oracle & MySQL Databases)
- Created Safes, Policies and provided proper authorizations as per process during on boarding
- Audited accounts and users' activities using PSM and Cyber-Ark Reports
- Troubleshoot Issues related to CyberArk or End Users using Ticketing System
- Access related issues like Password Reset on server level
- Worked on Users Station suspended issues while logging into PVWA
- Managing Safes and add servers into the safes as needed
- Troubleshoot and fix all problems that arose in CyberArk due to ill-usage of the cyber ark from different users
- Maintain PSM recording and check the session recorded and the log
- Worked on On-boarding and Off-boarding of Privileged Accounts
- Maintaining the SLA for incident and requests
- Onboarding bulk accounts through password upload utility
- Monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement
System Engineer
IBM India Private Limited
01.2017 - 10.2018
- Prepare Start of Day Reports and work on Incidents raised
- Assign Incidents to related technologies and following them until closure
- Monitor Network infrastructure with tools like SCOM, Sitescope and Solar winds
- Monitor servers (Linux and Windows) via monitoring tool SCOM
- Troubleshooting L1 server related issues
- Creating incidents in Service NOW
- Serve as liaison between various support groups during system outages, and worked with third party vendors or service providers to remediate outage issues
- Provide L1 support for technical issues and take necessary actions to fix the issues reported
- Installing the software, operating systems and server operating systems
Network Engineer
Baydatacom Solutions Private Limited
01.2016 - 12.2016
- Checking the Traffic live control and traffic congestion map through the Open NMS, Traffic flag status, Vmware vsphere client, Borland inter base console
- Responsible for monitoring remotely for trouble shooting of traffic signals
- Creating and sending instant messages to (VMS) Variable message signage boards
- Restarting the servers through Vmware client and RDP
- Escalating the Issues to the supporting Teams as per the SLA
Education
Bachelor of Science - Electronics and Communication Engineering
JNTU University
HyderabadSkills
- CyberArk Privileged Identity Management v10
- CyberArk Privileged Identity Management v11
- CyberArk Privileged Identity Management v12
- CyberArk Privileged Identity Management v14
- Windows Active Directory
- Ticketing Tool (HPSM)
- Ticketing Tool (Service Now)
- Windows 2012
- Windows 2016
- Windows 2019
- Linux
- CyberArk Privileged Access Management
- CyberArk Endpoint Privilege Management Operational Enhancements
- Identity & Access Management Issues Resolution
Certification
CyberArk Certified Delivery Engineer CDE - PAM
Timeline
Senior Technical Lead
Tech Mahindra
06.2024 - Current
Senior Consultant
IBM India Private Limited
02.2024 - 05.2024
Technical Lead
Wipro Limited
04.2023 - 01.2024
Solution Delivery Advisory
Deloitte
07.2021 - 03.2023
Security Analyst
Zensar Technologies
10.2018 - 06.2021
System Engineer
IBM India Private Limited
01.2017 - 10.2018
Network Engineer
Baydatacom Solutions Private Limited
01.2016 - 12.2016
Bachelor of Science - Electronics and Communication Engineering
JNTU University
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