Summary
Overview
Work History
Education
Skills
Certification
Projects
Interests
ACCOMPLISHMENTS AND AWARDS
Timeline
Manager
Yaman Rajput

Yaman Rajput

AI Automation & Workflow Specialist
Ludhiana

Summary

AI Automation & Operations Specialist with 11+ years of professional experience across education, banking, and technology sectors. Currently working with international clients to design AI-powered automation systems, CRM workflows, and operational tools that reduce manual work and improve business efficiency. Experienced in Zapier automation, API integrations, AI tools, CRM systems, and workflow optimization. Successfully built automation solutions that reduce manual tasks by up to 80% and save 20–30 hours per month per client. Recognized for rapid learning, automation architecture, and delivering scalable digital solutions for global entrepreneurs.

Overview

11
11
years of professional experience
7
7
Certifications
3
3
Languages

Work History

Online Business Manager / AI Automation & Workflow Specialist

Wishup
05.2025 - Current
  • Working as a virtual assistant/executive assistant with international clients and handling their business, calendar, emails, automations, CRM, PM, etc.
  • Working with international clients from the US, UK, and Canada to design AI-driven automation systems, custom web apps, and digital workflows that improve operational efficiency, and drastically reduce manual work.
  • Workflow and Process Automation: Designed and implemented 30+ automation systems using Zapier, Make.com, n8n, and custom APIs to seamlessly connect project management tools, CRMs, and business apps. Built multi-step automation, integrating ChatGPT, HubSpot, Gmail, and AI tools.
  • AI Agents & Autonomous Research: Created sophisticated AI agents using OPENCLAW, CLAUD CODE, Google Agent Development Kit (ADK), Gemini Enterprise, and Custom GPTs/OpenAI APIs to resolve complex operational bottlenecks. Engineered terminal-based agents and Google Apps Script automations for autonomous deep web research.
  • CRM Integration & Data Pipelines: Built automated pipelines connecting Wix websites, Zoho Forms, and Zoho CRM for seamless lead capture, and instant database updating.
  • Operational Efficiency: Spearheaded workflow optimization projects that reduced manual operational workload by up to 80% and saved 20 to 30 hours per month per client. Automated meeting workflows, including routing Fathom meeting recordings and intelligence directly to clients.
  • AI Web Applications: Developed custom AI-powered web apps—including quiz generators, property pricing tools, and stock prediction agents—using VO AI, Google AI Studio, and MANUS, with seamless deployment via Firebase Studio.
  • Data Scraping: Built complex scraping workflows via Apify and PhantomBuster to systematically download and rename thousands of BAMSEC government financial reports daily.
  • Omnichannel Social Media Automation: Scaled a client account from 0 to 25,000 followers in under three months by automating video editing, post scheduling, and cross-platform content syndication (Instagram, TikTok, Facebook, LinkedIn), alongside auto-DM sequences.
  • AI Video Generation: Produced highly realistic, character-consistent videos utilizing advanced AI video generation tools.
  • Leadership and Mentorship: Mentored 2–3 virtual assistants in CRM integration, Zapier workflows, AI-based automation, and autonomous agent systems. Standardized AI automation practices for international clients.
  • Performance Benchmarks: Recognized as a 'Rising Star' within six months for exceptional performance, achieving continuous 6-star client ratings that exceeded company standards. Conducted rigorous testing of all automation systems to maintain high-quality deliverables.

Branch Operations Manager

KOTAK MAHINDRA BANK
12.2023 - Current
  • Working as operations head and managing all the branch's operational work. Overseeing the RM, SO, and SDO teams in the branch.
  • Maximized branch revenue by optimizing operations and cross-selling.
  • Took ownership of providing better customer service, working on the branch's TNPS for better customer satisfaction.
  • Generated daily reports to comply with bank regulations.
  • Ensured that all customer requests were processed on time with correct action.
  • Dealt with any client and employee issues and brought more effective business by cross-selling multiple banking products.
  • Authorized all cheques, NEFT, and RTGS transactions, keeping the organization in compliance with regulations.
  • Evaluated team performance and developed improvements to key operations.
  • Monitored operations to keep processes aligned with targets and matching forecasts.
  • Managed the care index, ensuring better customer service and query resolution on the first attempt to provide better team productivity.

Deputy Branch Manager

ICICI Bank
11.2022 - 12.2023
  • Working as operations head and managing all the branch's operational work. Overseeing the team of RM, SO, and SDO in the branch.
  • Maximized branch revenue by optimizing operations and cross-selling.
  • Took ownership of providing better customer service and managing the care index for first-attempt query resolution.
  • Generated daily reports to comply with bank regulations.
  • Ensured all customer requests were processed on time with the correct action.
  • Resolved client and employee issues effectively.
  • Authorized all cheques, NEFT, and RTGS transactions.
  • Kept the organization in compliance with regulations and internal requirements.
  • Evaluated team performance and developed improvements to key operations.
  • Awarded the iSHINE Performance Award in 2023 for outstanding performance in banking operations and talent.
  • Recognized as an Award Recipient at the ICICI Bank iSHINE Recognition Event in Mumbai, India.

Campus Manager Sunstone

CT University
09.2021 - 11.2022
  • Handling campus's academic operations, and administrative, industrial, and cultural activities for Sunstone's students at CT university.
  • Registration & documentation of students and completing the admission process.
  • Handled student data management & communication of all Head Office announcements.
  • Handled Canvas for course content (MBA, BBA), console for class scheduling, and attendance.
  • Coordinated course content with HQ, provided Zoom support, and monitored attendance of students and faculties.
  • Arranged and executed industrial visits for students.
  • Organized and executed campus events for Sunstone students, including cultural, sports, and management events.
  • Handled new admissions, walk-ins, examination support, and HQ meetings.
  • Prepared class schedules, timetables, date sheets for exams, and data reporting for HQ.
  • Managed campus facilities from classrooms to hostels, Wi-Fi, auditoriums, and faculty cabins.

Assistant Project Officer

Lovely Professional University
07.2015 - 09.2021
  • Examination: Worked in the examination dept for conducting regular, Government, and distance education exams. Executed operational tasks, observer duties in outer centers, handled faculty teams, and managed secrecy department work for question papers.
  • International Dept: Processed international students' visas and FRRO forms. Counseled students for any issues on campus.
  • Research & Innovation: Assisted the Department Dean on operations, documentation, material distribution, and project data management.
  • ERASMUS+ Project: Handled administrative tasks, scheduled meetings with international partners, completed work packages, and managed website data.
  • Admission: Worked in the telecalling department regarding the admission process.

Education

Master of Business Administration - Operation and marketing

Lovely Professional University
Phagwara
07-2015

B-tech - Mechanical

Lovely Professional University
Phagwara
12-2013

Skills

Automation & AI: Zapier Automation, Makecom, n8n, API Integrations, AI Workflow Design, Gemini AI, Google AI Studio, VO AI, MANUS, Prompt Engineering, Autonomous AI Agents, Google ADK

CRM & Business Systems: Zoho CRM, HubSpot, Google Workspace Automation, Wix Automation, Calendly Integrations

Digital Operations: Workflow Automation, Process Optimization, Data Analysis, Business Operations, Project Management

Social Media Automation: Metricool, Repurposeio, ManyChat, Content Automation

Other Skills: MS Office, Adobe Premiere, CATIA, Team Management, Data Analysis with Tableau, Public Speaking, Leadership, Budgeting, Negotiation, Financial Management, Operations Management

Certification

Wishup Academy – AI Tools & Automation

Projects

  • LinkedIn Lead Automation System: Built an automation workflow using Zapier, Apify APIs, and Zoho CRM to capture LinkedIn engagement data and convert it into CRM leads, saving 15+ hours of manual work weekly.
  • AI Quiz Generation Platform: Developed an AI-based quiz platform using V0 AI, OpenAI, and Google Sheets allowing topic selection, automated question generation, and performance tracking.
  • Land Price Comparison Tool: Created a real estate data tool integrating RapidAPI and Google APIs to compare property prices from multiple websites for faster investment analysis.
  • Stock Prediction AI Agent: Designed an AI-powered stock analysis tool using Gemini API and news data to generate short-term market insights.
  • CRM & Google Workspace Automation: Implemented workflows using Zapier, Gmail, Google Calendar, and AI APIs to automate scheduling, communication, and data synchronization.
  • Social Media Growth Automation: Managed multi-platform social media automation using Metricool, Repurpose.io, and ManyChat, growing an account from 0 to 30K followers within 2 months.
  • Final Year Engineering Project – Robotic Arm: Designed and developed a mechanical robotic arm prototype capable of performing automated movement tasks.
  • Event Management: Organized and executed campus events (Fresher party, Diwali Mela, sports meet) for Sunstone. Organized a dancing event (GULLY STYLE), a fashion event (AVANTE GUARDE), and a Punjabi award show (Bioscope) in LPU.

Interests

Dancing, Skating, Playing esports games, Traveling

ACCOMPLISHMENTS AND AWARDS

  • Awarded Rising Star Award (Wishup Technology Pvt. Ltd., 2025) for exceptional AI automation and leadership contribution.
  • Achieved Continuous 6-Star Performance Recognition, becoming the first employee in the company to consistently exceed the standard 5-star benchmark.
  • Built automation workflows that reduced manual administrative workload significantly.
  • Recipient of the iSHINE Performance Award from ICICI Bank in 2023 for outstanding performance in banking operations and talent.
  • Recognized as an Award Recipient at the ICICI Bank iSHINE Recognition Event in Mumbai, India.
  • First prize in dance, IIT Ropar cultural fest 2014, 2016, 2017
  • First prize in a group dance, Videocon Young Manch season 2, 2014, Chandigarh
  • Judged many dance competitions.
  • First prize in dance, Chandigarh University 2013, 2014, 2018
  • 2nd prize - youth vibes in a dance competition, LPU 2013, 2014
  • Performed with Shahrukh Khan and Ranbir Kapoor for movie promotion.
  • Provided dance workshops in Jalandhar, Kolkata, LPU Ludhiana.
  • 8th position - IIT Mumbai tech-fest, hydraulic arm (2013)

Timeline

Online Business Manager / AI Automation & Workflow Specialist

Wishup
05.2025 - Current

Branch Operations Manager

KOTAK MAHINDRA BANK
12.2023 - Current

Deputy Branch Manager

ICICI Bank
11.2022 - 12.2023

Campus Manager Sunstone

CT University
09.2021 - 11.2022

Assistant Project Officer

Lovely Professional University
07.2015 - 09.2021

B-tech - Mechanical

Lovely Professional University

Master of Business Administration - Operation and marketing

Lovely Professional University
Yaman RajputAI Automation & Workflow Specialist