Yamin Patel
Mumbai
Summary
Dynamic Store Manager with a proven track record at Croma, excelling in sales management and team leadership. Adept at building relationships and driving results, I effectively communicate strategies that enhance performance and achieve sales targets. A self-starter with strong project management skills, I foster a positive team environment to ensure success.
Overview
37
37
years of professional experience
Work History
Store Manager
Croma – Infiniti Retail Ltd., A TATA Enterprise
Mumbai
10.2012 - Current
- Effectively communicate the company’s business strategy and objectives to staff, ensuring their total understanding of job purpose and performance
- Day to day management of the Sales Team including time management, assessment, training and disciplinary issues.
- Ensure that Sales, Product Management and Development receive such support as they request.
- Create an appropriate department budgeting and annual sales business plans.
- Work with Product Management and Marketing to help define/refine sales Targets/Achievements and ensure sales packages are developed and messages communicated to sales team
- Ensure that the Sales resources evolve in line with the Marketing mission and the company’s vision together with the Sales Teams’ potentials.
- Control duties of all Sales personnel including the Sales Leader.
- Prompt response to Requests on services information, pricing, etc.
- Work with Sales Personnel to provide product, business and technical knowledge in support of sales activities.
- Liaison with Product Managers and Development to understand details of product direction and design and communicate information back to the sales organization.
- Responsible for staying abreast of the product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management and Development on an on-going basis to stay current.
Showroom In charge/ Sales Supervisor
Al Yousuf LLC
Dubai
02.2005 - 09.2012
- Appointed for Electronics & Home Appliances Sales
- Attending to Walk In Customers
- Attending customers calls and solving queries
- Handling Customer Inquiries
- Preparing quotations for customer Enquiries
- Preparing Invoices
- Arranging Deliveries
- Maintaining Showroom Stock
- Preparing Daily Sales Report
Receptionist cum Cashier
Roshan Rich Trading LLC.
Dubai
01.2004 - 01.2005
- Appointed for Leather Garments , Footwear Sales & Exports
- Attending to Walk In Customers
- Preparing Quotations for Export Customers
- Handling Petty Cash
- Arranging Deliveries
- Handling Containers Loading and Unloading
- Maintaining Stocks Follow-up on Payments
Showroom In charge
Imperial Suites Hotel
Dubai
05.2003 - 11.2003
- Attending Incoming calls
- Handling Customer Enquiries
- Handling Cash & Credit Transactions
- Handling Petty Cash
- Preparing Bills
- Preparing Daily Reports
Counter Staff cum Sales Coordinator
Ticketworld
Mumbai
10.1996 - 04.2003
- Handling of Individual as well as Corporate Clients
- Handling of General Sale Agents and Passenger Sales
- Maintaining Sales and Track record
- Follow up on Payments
Office and Docks In charge
A. R. Naim & Sons
Mumbai
06.1990 - 09.1996
- Preparing Daily Reports
- Liaising with Shipping Agents for Itinerary of Vessels
- Coordinating with Vessel Staff for Carting
- Arranging for equipment for Loading and Unloading Cargo
- Preparing necessary documents and Permits for work force to carry out respective jobs
- Maintaining Records
- Follow-up on Payments
Investigator
Marketing & Business Associates Pvt. Ltd.
01.1989 - 01.1990
- Worked on Part time basis for carrying out Market Research on various Industrial and Consumer Products
- Arranging Candidates for Group Discussions
- Tabulating Survey Forms
Education
Bachelor of Commerce -
Rizvi College
Mumbai04.1992
Skills
- Self-starter
- Relationship building
- Retail sales techniques
- Project management
- Store operations
- Problem-solving
- Teamwork
- Result and quality oriented
- Professional ethics
- Team leadership
- Sales management
- Problem solving
- Leading staff meetings
- Friendly and positive
- Effective communication
Languages
- English
- Hindi
- Marathi
- Gujarati
- Arabic
- Urdu
Timeline
Store Manager
Croma – Infiniti Retail Ltd., A TATA Enterprise
10.2012 - Current
Showroom In charge/ Sales Supervisor
Al Yousuf LLC
02.2005 - 09.2012
Receptionist cum Cashier
Roshan Rich Trading LLC.
01.2004 - 01.2005
Showroom In charge
Imperial Suites Hotel
05.2003 - 11.2003
Counter Staff cum Sales Coordinator
Ticketworld
10.1996 - 04.2003
Office and Docks In charge
A. R. Naim & Sons
06.1990 - 09.1996
Investigator
Marketing & Business Associates Pvt. Ltd.
01.1989 - 01.1990
Bachelor of Commerce -
Rizvi College
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