Yamini Gugnani
Sales Professional
GURUGRAM
Summary
A seasoned SaaS sales professional with 15+ years in Helping Customers 'Buy' through Consultative Selling; Upsell and Cross Sell.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
National Account Sales Manager
Indeed India Operations Pvt Ltd
07.2022 - Current
- Delivering revenue ~INR 4.5 Mn Annually through Solution based selling
- Built key client relationships with influential decision-makers in the C-suite and gained high customer referentially to attract additional logos
- Spearheaded business penetration into new market segments and won a new client account that brings in annual sales revenue of ~ 0.15 Mn
- Led several projects and drove them to Last- Mile delivery including integrations to enable Cross-sell across a diverse product range
- Ran NPS surveys Quarter on Quarter followed by 'Quarterly Value Review (QVRs)' to ensure customer satisfaction.
- Collaborated with marketing team to create targeted promotional campaigns that generated significant leads for the sales department.
- Established rapport with potential customers at industry events, expanding brand reach while gathering valuable market insights.
Account Manager- Enterprise Sales
ZingHR
06.2019 - 07.2022
- Grew the existing customer base of ZingHR by adding 9 new client accounts and an ARR of ~1Mn
- Led a team of 04 sales representatives, driving revenue growth and exceeding sales targets by 20% annually.
- Develop and execute strategic sales plans to penetrate new markets and expand customer base.
- Directed Account Management team to ensure service delivery occurred to existing clients
- Conducted renewal and relationship-expansion conversations with senior-level decision-makers across a variety of industries including healthcare, banking, education, IT among others
- Served as a Delivery Executive for a portfolio of key deployments.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
Lead- Strategic Accounts- APAC
Ericsson
01.2014 - 12.2018
- Led the Enterprise Relationship with Key Account Bharti Airtel including Account Engagement, Account Mapping with C Levels, maintenance of Account level P & L
- Added YoY incremental revenue ~ 37% to the portfolio by Upsell and Cross Sell of a range of Products
- Grew the relationship with the client by business expansion across LOBs resulting in a 95% customer retention rate.
Relationship Manager- Mobility
Bharti Airtel Ltd
01.2012 - 01.2014
- Managed the B2C operations in the Mobility vertical as a CRM
- Maintained a steady revenue through Upsell exceeding Quarterly Targets of 1.7Mn
- Ensured 0% churn Quarter on Quarter consistently for 2 years
- Monitored the service delivery and service assurance aspects are in line with agreed SLA / MSA.
Consultant
NIIT Ltd
01.2007 - 01.2012
- Awarded for delivering exemplary results for 2 quarters in a row managing the B2B Sales Operations.
Education
PGDBM Sales and Marketing -
ICFAI, Hyderabad
B.Sc. BioTechnology - undefined
Delhi University
Skills
Book Management
undefinedCertification
Rodeo- The Key to Business Finance Bonanza, Sweden
Timeline
National Account Sales Manager
Indeed India Operations Pvt Ltd
07.2022 - Current
Account Manager- Enterprise Sales
ZingHR
06.2019 - 07.2022
Lead- Strategic Accounts- APAC
Ericsson
01.2014 - 12.2018
Relationship Manager- Mobility
Bharti Airtel Ltd
01.2012 - 01.2014
Consultant
NIIT Ltd
01.2007 - 01.2012
PGDBM Sales and Marketing -
ICFAI, Hyderabad
B.Sc. BioTechnology - undefined
Delhi University
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