Yamini Nulu

Lead Generation & Prospecting Sales & Business Development

• Identified and qualified potential clients through outbound channels (cold calling, LinkedIn, email campaigns, etc.).
• Created and maintained a consistent sales pipeline by engaging with decision-makers and understanding business needs.
• Drove end-to-end B2B sales cycles, from prospecting and pitching to closing deals.
• Scheduled and led product demos, discovery calls, and follow-ups to effectively communicate value propositions.
• Collaborated with internal teams (product, marketing, and support) to tailor solutions based on client requirements.

Client Relationship Management

• Acted as the primary point of contact for Clients, Service providers and property owners, ensuring timely resolution of inquiries and service requests.
• Handled day-to-day complaints, escalations, and facility-related concerns, ensuring high client satisfaction and timely follow-ups.
• Coordinated with internal teams to resolve service issues efficiently.
• Assisted in lease administration, including explaining lease terms to tenants, responding to lease-related queries, and ensuring compliance with agreement terms.
• Oversaw lease renewal processes, ensuring tenants were informed of renewal terms and facilitating the execution of renewal documentation.
• Handled end-to-end tenant onboarding and exit formalities, ensuring a smooth transition and consistent service experience.
• Organizing and managing events, webinars, and campaigns to promote brand awareness and community involvement.
• Monitoring social media channels, forums, and feedback platforms to engage with the community and address concerns effectively.
• Collaborating with cross-functional teams to gather insights, improve product offerings, and enhance user experience.
• Conducted monthly management review meetings with property owners to present performance metrics, discuss tenant feedback, review service delivery, and align on operational improvements.