An experienced loan and payroll specialist & KYC at Great-west Financial, and a seasoned operations Analyst in the PPI Team at Concentrix. Detailed in accounting and operations management, proven history of achievement and innovation coupled with outstanding work ethic. Commitment and loyalty. Strong track record of effective leadership, collaborative teamwork, and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.
Responded to customer requests and escalated issues to management as needed.